Canyon Plaza Resort

3 out of 5 stars3 Stars

406 Canyon Plaza Lane, 116 Highway 64, , Arizona, 86023, United States

3 Reviews

Canyon Plaza Resort
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65%

Satisfaction Poor
Excellent
7%
38
Very Good
26%
132
Average
32%
162
Poor
17%
89
Terrible
16%
84

Value Score Poor Value

Costs 50% more and rated 15% lower than other 3 star hotels

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Good For Solo
  • Families35
  • Couples39
  • Solo59
  • Business40
  • VERY NICE PLACE,AND GREAT PEOPLE.

    by

    SO WE BOOKED THROUGH ( BOOKING.COM) GREAT COMPANY.THE CANYON PLAZA RESORT WAS GREAT,THE STAFF WERE VERY NICE AND HELPD US OUT WITH WHAT TO DO FOR ARE 3DAY 2NIGHT STAY.I READ SOME REVIEWS ON HERE AND THERE GOOD AND BAD.WELL WE WERE THERE FROM 6/22 TO 6/24 ONE REQUEST I HAD WAS TO CHECK IN EARLY,WELL FIRST TIME EVER THE HOTEL OK IT,EVERY WHERE ELSE TOLD US NO....THE CANYON RESORT IS FAMILY OWNED AND I FEEL THEY DO A AMAZING JOB OR AT LEAST THEY TRY AND DO THERE BEST.THE ROOM WAS WHAT I SAW WHEN THEY CONFIRMED MY RESEREVATION BUT U GET WHAT YOU PAY FOR...ARE HOTEL WAS VERY CLEAN,AND SMELT WONDERFULL.....THE HOTEL STAY WE GIVE A 5 STAR..........................
    NOW THE FOOD WELL NOT SO GOOD WE HAD DINNER AND BREAKFEAST WELL THEY COULD MAKE CHANGES TO MAKE THAT BETTER....I DO AGREE WITH SOME REVIEWS THE FOOD IS POOR..BUT FOR THE PRICE WELL IT ALL UP TO WHAT U LIKE....DINNER NOT SO BAD......I THINK IF THEY HAD TO MAKE CHANGES IT WOULD HAVE TO BE THE FOOD,O AND THE MAIDS NEED TO STOP WEARING HEAD PHONES WHEN THEY CLEAN,INCASE PEOPLE LIKE ME WHO HAD QUESTIONS AND I HAD TO SCREAM TO GET (HER) ATTENTION.........OVERALL I WOULD STAY THERE AGAIN FOR SURE.......LOVE THAT PLACE...AND ALL THE HELP WE GOT WAS VERY NICE OF THEM TO HELP US.............. THANK YOU CANYON PLAZA RESORT FORE ALL YOUR HELP AND THANK YOU FOR HELPING US MAKE IT A GREAT WEEKEND YOU ALL WERE GREAT...AND NICE TO BE SO CLOSE TO THE CANYON (SOUTH RIM) IT ACTUALLY 1.2 MILES FROM THERE HOTEL
    Jeff h and gina c
    room number 1206

    Unique Quality: nice comfortable pool,nice look in side,,,,,and they can give u all info on where to go what time and best time to go.....

    happy travels

  • Cleanliness -- Questionable

    by

    This property is close to the South Rim of the Grand Canyon and that is the only positive thing I can say about it. The pictures shown on the internet are not the rooms at the Canyon Plaza Inn and the linens were the dingiest white I have ever seen in a hotel/motel of any price range. The towels were actually gray. When we first got to the room there was tissue in the toilet bowl. I would not recommend this property.

  • aah_stone's Profile Photo

    The short night before the Grand Canyon

    by

    We arrived late as we had travelled up from Las Vegas via a lunch in Kingman and many stops to admire the scenery.

    We checked in and were given a rollaway bed as requested (delivered to our room). The room was a twin queen bedded room with plenty of space. But as we were getting up to meet the sunrise at the south rim of the canyon we weren't taking much notice of the room.

    We all had a good if a little short nights sleep.

    Well orth staying here as it is soo close to the canyon and the airfield.

    Unique Quality: Suites are available.

    There is a nice indoor pool and spa, as well as an outdoor pool.

    Breakfast is a continental style buffet, which was very nice (we had this between seeing the sunrise at the canyon and our helicopter flight)

    The restaurant does evening meals too.

    The airport is very close by, so if you are planning on a flight over the canyon.

    Coffee and tea facilities in the room.

    Cable TV available (we didn't have time to switch it on)

More about Canyon Plaza Resort

Find a cheap room elsewhere

by TripAdvisor Member keprov01

Perhaps the difference in reviews lies in the different buildings- we stayed in the middle building, and walked to the main building for breakfast. Our room was dingy and worn. The bathroom had cracked walls, peeling caulk and a dingy floor. The carpet in the room was soiled. I think the price of our room ($79 a night) was far too much for what we got. Next time I'll stay somewhere else.

Great Hotel Right Near the Canyon

by A TripAdvisor Member

My wife and I thoroughly enjoyed our short stay at the hotel. Located 5 min. from the Grand Canyon, making it easy to get up early and watch the sunrise at the canyon. Suite was spacious and clean, and free continental breakfast was a plus (although not a huge selection, and did not open until 7am, making for a bit of a rush to catch the sunrise).

Overall, we were very pleased with the hotel, and we wouldn't consider staying anywhere else if we came back to the area.

Decent Value

by TripAdvisor Member jamesoz1

Decently priced hotel in an slightly overpriced captive audience area. Nice courtyard,with greenery and a jacuzzi with its own little waterfall.Balconies overlooking same.Pleasant this time of year,suspect less so in high season.Complimentary continental breakfast rudimentary. Breakfast buffet available $6.Restaurant,gift shop.Next to Imax,other dining options nearby.

Nice and would return

by TripAdvisor Member lisaanddenny

4 of us stayed in a suite, small living area seperate from bedroom but no doors for privacy, not recommended for 2 couples, nice continental breakfast and close to the entrance of the south rim, very cold in March, 25 degrees cold.....take gloves, room clean and big bathroom and two couches and two tvs, nice hotel and would return again.

Not too impressed

by TripAdvisor Member EnglandTourist

We recently stayed at this hotel for just one night.

The walk-in rate, which included breakfast, seemed reasonable enough. As the weather was so bad, we decided to eat at the evening buffet. This was not inexpensive, but preferable to going back out in freezing weather. The food left a lot to be desired. My partner, who can usually eat and enjoy virtually anything, seemed to lose his appetite very quickly. If instant mashed potato (sloppy mess) rocks your boat, you'll love it. There was even a 15% service charge automatically added to the bill. The waiters seemed disappointed that we left no tip. We could have given them one, but didn't wish to offend!!Avoid at all costs.

The breakfast was a big let down. We had the choice of hot food (at a supplement), or an abysmal selection of cold food. The waiting staff took forever to bring hot coffee.

The room itself was clean, warm and comfortable. It's just a shame that the dining facility lets this place down.

Found This To Be A Nice Place With No Problems

by TripAdvisor Member Kat_Cubs_fan

We stayed here on a two-night spring visit to the Grand Canyon, somewhat off season, and although the rate was the highest we paid on our entire trip, it was the cheapest we could find at the G.C. area.

We were in the main building with an interior door leading to the very nice atrium. Room was large and clean, and we had no problems with any housekeeping issues.

I couldn't get Lamar out of the hot tub either night we were there; he loved it.

We didn't eat at the motel and spent most of our time in the park, so not much to report on food or activities.

Having the IMAX theater and the Wendy's restaurant so close was nice. I do wish Tusayan had a few more food services and lodging facilities.

Overall, we enjoyed our stay at this motel and would go back again.

Nice rooms, AVOID the food

by TripAdvisor Member CymraegBeirniaid

We arrived from Phoenix for a two day break to see the Canyon for the first time. We checked loads of web sites and booked through expedia and paid £79 per night B&B - the cheapest we found anywhere by about £5.

The staff were friendly on arrival - we were early but the room was ready and there were no difficulties about immediate access. The rooms are clean and comfortable - mattress is a little soft for our liking - but nothing to complain about. Mini bar is locked and nobody offers you the key - you have to ask reception when you realise you cannot get in! Rooms are also spacious with standard US motel fare - king bed, dozens of TV stations you will never watch, coffee machine with undrinkable coffee. Shower was powerful and hot - tick in the box here.

Location is excellent if you cannot get into the Park itself but Tusayan is a nondescript ribbon of motels and awful restaurants slung up to catch the travelling family who are going to stay for two or three days on the trip of a lifetime and who will never come back to complain - and therein lies the catch. At dinner time we drove up and down the "strip" and, just before we lost the will to live, decided to eat in the hotel dining room. Once bitten...... the buffet ($15 plus tip plus tax) delivered an excellent serving of the rubber stress relieving chicken that hangs in so many American offices - the type whose neck you wring to avoid taking your frustration out on your boss. Completely inedible vegetables that looked, smelt and tasted like they had been put on to boil by grandma, who left them on the hob for an extra decade or so "just to make sure". An a la carte Prime Rib ($22.25 plus tip plus tax) was completely devoid of taste or texture and half was left on the plate in silent protest.

After the meal we politely asked to speak to the manager, only to be told, gruffly and dismissively, that there wasn't one - well, at least not tonight. Instead we spoke to Mr. Grumpy, that would be the man in charge of the night desk, and explained the dissatisfaction with the food - but he was on transmit, not receive, and nodded in that eyes-glazed-over "don't bother me with your problems" way that tells you he has forgotten your issues before he has turned his back.

So, what do we think? Good rooms, great location, functional, competitively priced without offering exceptional value for money; we would have no difficulty in staying again or recommending overnight accommodation to friends - but oh, the food :-( - be warned, be wary, and bring a picnic.

Both ups & downs

by A TripAdvisor Member

Our stay was okay. It was an outside entry, of which I'm not terribly happy, but it appeared to have a "back door" that led to the courtyard. But alas, it was only a small balcony that overlooked the courtyard with no way of getting to it but outside and around. In the morning they had the continental breakfast (free) right alongside the hot breakfast offerings with an offer to upgrade for $6. A few people had the will to eat the danish without the hot offerings, but we did not. (Being that dinner the night before was impossible to find - by 8pm they had rolled up the sidewalk for all but the McDonalds & the +$25 per plate restaurants) The breakfast did not disappoint - eggs, b-fast meats, biscuits & gravy - you easily rationalize the extra money. For the $76 I paid through Expedia it was worth it. Would I pay over $100 and like it? No.

Comments

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 Canyon Plaza Resort

We've found that other people looking for this hotel also know it by these names:

Quality Inn Grand Canyon National Park
Canyon Plaza Hotel Tusayan

Address: 406 Canyon Plaza Lane, 116 Highway 64, , Arizona, 86023, United States