More about Canyon Plaza Resort
Find a cheap room elsewhere
by TripAdvisor Member keprov01
Perhaps the difference in reviews lies in the different buildings- we stayed in the middle building, and walked to the main building for breakfast. Our room was dingy and worn. The bathroom had cracked walls, peeling caulk and a dingy floor. The carpet in the room was soiled. I think the price of our room ($79 a night) was far too much for what we got. Next time I'll stay somewhere else.
Great Hotel Right Near the Canyon
by A TripAdvisor Member
My wife and I thoroughly enjoyed our short stay at the hotel. Located 5 min. from the Grand Canyon, making it easy to get up early and watch the sunrise at the canyon. Suite was spacious and clean, and free continental breakfast was a plus (although not a huge selection, and did not open until 7am, making for a bit of a rush to catch the sunrise).
Overall, we were very pleased with the hotel, and we wouldn't consider staying anywhere else if we came back to the area.
Decent Value
by TripAdvisor Member jamesoz1
Decently priced hotel in an slightly overpriced captive audience area. Nice courtyard,with greenery and a jacuzzi with its own little waterfall.Balconies overlooking same.Pleasant this time of year,suspect less so in high season.Complimentary continental breakfast rudimentary. Breakfast buffet available $6.Restaurant,gift shop.Next to Imax,other dining options nearby.
Nice and would return
by TripAdvisor Member lisaanddenny
4 of us stayed in a suite, small living area seperate from bedroom but no doors for privacy, not recommended for 2 couples, nice continental breakfast and close to the entrance of the south rim, very cold in March, 25 degrees cold.....take gloves, room clean and big bathroom and two couches and two tvs, nice hotel and would return again.
Not too impressed
by TripAdvisor Member EnglandTourist
We recently stayed at this hotel for just one night.
The walk-in rate, which included breakfast, seemed reasonable enough. As the weather was so bad, we decided to eat at the evening buffet. This was not inexpensive, but preferable to going back out in freezing weather. The food left a lot to be desired. My partner, who can usually eat and enjoy virtually anything, seemed to lose his appetite very quickly. If instant mashed potato (sloppy mess) rocks your boat, you'll love it. There was even a 15% service charge automatically added to the bill. The waiters seemed disappointed that we left no tip. We could have given them one, but didn't wish to offend!!Avoid at all costs.
The breakfast was a big let down. We had the choice of hot food (at a supplement), or an abysmal selection of cold food. The waiting staff took forever to bring hot coffee.
The room itself was clean, warm and comfortable. It's just a shame that the dining facility lets this place down.
Found This To Be A Nice Place With No Problems
by TripAdvisor Member Kat_Cubs_fan
We stayed here on a two-night spring visit to the Grand Canyon, somewhat off season, and although the rate was the highest we paid on our entire trip, it was the cheapest we could find at the G.C. area.
We were in the main building with an interior door leading to the very nice atrium. Room was large and clean, and we had no problems with any housekeeping issues.
I couldn't get Lamar out of the hot tub either night we were there; he loved it.
We didn't eat at the motel and spent most of our time in the park, so not much to report on food or activities.
Having the IMAX theater and the Wendy's restaurant so close was nice. I do wish Tusayan had a few more food services and lodging facilities.
Overall, we enjoyed our stay at this motel and would go back again.
Nice rooms, AVOID the food
by TripAdvisor Member CymraegBeirniaid
We arrived from Phoenix for a two day break to see the Canyon for the first time. We checked loads of web sites and booked through expedia and paid £79 per night B&B - the cheapest we found anywhere by about £5.
The staff were friendly on arrival - we were early but the room was ready and there were no difficulties about immediate access. The rooms are clean and comfortable - mattress is a little soft for our liking - but nothing to complain about. Mini bar is locked and nobody offers you the key - you have to ask reception when you realise you cannot get in! Rooms are also spacious with standard US motel fare - king bed, dozens of TV stations you will never watch, coffee machine with undrinkable coffee. Shower was powerful and hot - tick in the box here.
Location is excellent if you cannot get into the Park itself but Tusayan is a nondescript ribbon of motels and awful restaurants slung up to catch the travelling family who are going to stay for two or three days on the trip of a lifetime and who will never come back to complain - and therein lies the catch. At dinner time we drove up and down the "strip" and, just before we lost the will to live, decided to eat in the hotel dining room. Once bitten...... the buffet ($15 plus tip plus tax) delivered an excellent serving of the rubber stress relieving chicken that hangs in so many American offices - the type whose neck you wring to avoid taking your frustration out on your boss. Completely inedible vegetables that looked, smelt and tasted like they had been put on to boil by grandma, who left them on the hob for an extra decade or so "just to make sure". An a la carte Prime Rib ($22.25 plus tip plus tax) was completely devoid of taste or texture and half was left on the plate in silent protest.
After the meal we politely asked to speak to the manager, only to be told, gruffly and dismissively, that there wasn't one - well, at least not tonight. Instead we spoke to Mr. Grumpy, that would be the man in charge of the night desk, and explained the dissatisfaction with the food - but he was on transmit, not receive, and nodded in that eyes-glazed-over "don't bother me with your problems" way that tells you he has forgotten your issues before he has turned his back.
So, what do we think? Good rooms, great location, functional, competitively priced without offering exceptional value for money; we would have no difficulty in staying again or recommending overnight accommodation to friends - but oh, the food :-( - be warned, be wary, and bring a picnic.
Both ups & downs
by A TripAdvisor Member
Our stay was okay. It was an outside entry, of which I'm not terribly happy, but it appeared to have a "back door" that led to the courtyard. But alas, it was only a small balcony that overlooked the courtyard with no way of getting to it but outside and around. In the morning they had the continental breakfast (free) right alongside the hot breakfast offerings with an offer to upgrade for $6. A few people had the will to eat the danish without the hot offerings, but we did not. (Being that dinner the night before was impossible to find - by 8pm they had rolled up the sidewalk for all but the McDonalds & the +$25 per plate restaurants) The breakfast did not disappoint - eggs, b-fast meats, biscuits & gravy - you easily rationalize the extra money. For the $76 I paid through Expedia it was worth it. Would I pay over $100 and like it? No.