Value Score Poor Value
Good For Families
By far one of the worst hotel experiences of my life. My room type wasn't available. Both rooms we were given were filthy. Housekeeping was awful, the highway was noisy, and worst of all, the service in every department - housekeeping, maintenance, front desk, hotel - all of it - was terrible for the entire week. The management was unbelievably rude.
Do not be fooled into thinking this is a normal Embassy Suites quality hotel. The only thing about it that is even close is the omelets - assuming you can get a clean plate. If you are looking for a good quality place to stay, this definitely is not it. I can overlook a lot of things, but this one just had way too many things wrong with it for it to be a coincidence.
Unique Quality: The management and service at this place was uniquely awful. It is really hard to do that bad of a job.
Directions: I-17 and Greenway Road
The rooms are all suites. Some are showing their age but they are spacious and clean. The rooms have a king bed or two queens. Each room has a living room with a pullout couch, sink, fridge, microwave and desk.
The staff was very friendly and helpful. From 5:00 til 7:00 was an open bar in the lounge.
Full hot breakfast every morning.
Unique Quality: A large pool and hot tub. The grounds are well kept and nicely landscaped.
Directions: East of I-17 on Greenway
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