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Hotel Class: 
5 Stars - 3 Reviews and 760 Opinions
7575 East Princess Drive, Scottsdale, Arizona, 85255, United States
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Formerly known simply as the Scottsdale Princess, this hotel provided us with possibly one of the best family vacations we ever had! On our first trip to Arizona, we booked the Princess' "bed & breakfast" package for a week in July. It was our first experience with 114F temperature ("but it's a dry heat!") but the hotel made it more than livable. The Scottsdale Princess was literally a desert oasis: palm trees, gardens, three shimmering pools, lovely restaurants and the most wonderful rooms we'd ever stayed in probably to this day.
Because our room was not ready when we arrived, we were asked to stay one night in a particular room (which was great; see pictures), and then we were given a "Casita" for the rest of our weeklong stay--no extra charge. The Casita, like a small apartment, had a living and dining area with fireplace, a large bedroom with 2 queen-size beds, and the most fantastic bathroom with a spiral walk-in shower and jacuzzi tub too! Nightly turn-down service provided special notecards and chocolates. A private little patio was especially pleasant in the late afternoon and evening for capturing the little breezes wafting by and enjoying the sounds of nightfall. A walk around the beautifully landscaped grounds in evening was also a wonderful end to the day. Nightcap? There was a lovely bar with an African-themed decor and somehow especially suited to winding down.
The Scottsdale Princess had several dining venues right on the property (such as Las Ventanas), but it appears the names have since been changed. Since we had the B&B package, we were given a fantastic breakfast every morning at Las Ventanas, but also had the option to take breakfast at "The Grill" which was located in the grand golf club with tables overlooking the PGA championship course. The hotel shuttle provided transportation to that restaurant on your request. (Unfortunately we never saw the resident coyote which was said to visit the golf course on most mornings!!)
The Princess had a spa on the property as well as a row of upscale shops for the ladies. The hotel also provided complimentary shuttle transporation to visit Frank Lloyd Wright's TALIESIN WEST, his Winter home and architectural school.
Unique Quality: One of the most memorable features of the Scottsdale Princess was the "Dive-In" movies in the evening held at the largest, main pool. A movie screen was unfurled at the far end of the pool, and the hotel provided pool floats for adults and children --- you could float in the warm pool water or settle into one of the lounge chairs and enjoy the movie!! Both children and adults just had a fantastic time! (Now Princess cruiseline does this onboard some of its ships!) There are also daily programs for children and teenagers which are complimentary for overnight guests. Registration is required.
While it was genuinely difficult to leave the luxurious hotel and grounds at any time, there was so much to do in the surrounding area and within driving distance. The combination of the physical attraction of the hotel, great service, activites & amentities makes this hotel one of the best I've ever stayed in. Booking a package may be more economical if staying for several days. Check online and by phone for the best deals which may vary by season.
Fairmont Scottsdale Photo: Main Pool Area at Night
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abott
User Rating
A very pleasant experience, high end of the market, not for the budget traveller
Vigg
User Rating
Unique Quality: The best pools! and fun to share with the kids on the water slides. Great looking pool boys, too ; )
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Close to $300 in the winter, less than $100 in the summer (because it gets as hot as the surface of the sun!) Beautiful, great restaurants, fun outdoor bars, YUMMY drinks (try the Honey Dew Me), pools, waterslides, and the most important part...jacuzzi!!!
The Fairmont Scottsdale Princess is a five star hotel. It has 651 guestrooms and suites feature southwest accents intertwined in defined living and work areas. Oversized luxury bathrooms feature cultured marble sinks, complimentary toiletries and makeup vanities. Select rooms include terraces, wet bars and refreshment centers. I think it is a resort hotel because of the facilities that are included in the hotel. Hotel Facilities
* Babysitting Or Child Care - $12 Hourly,
* Bar/Lounge,
* Business Services,
* Children Stay Free - 18 Years And Under,
* Children's Activities,
* Concierge Desk,
* Dry Cleaning Service,
* Fitness Equipment,
* Gift Shop Or Newsstand,
* Internet Public Area - High-Speed,
* Meeting Room (Small Groups),
* Parking (Secure),
* Parking (Valet) - $23 Daily,
* Pets Allowed - $30 Daily,
* Restaurant(s),
* Safe-Deposit Box - At Front Desk,
* Shopping On Site,
* Spa Services On Site,
* Spa Tub,
* Swimming Pool - Outdoor - Heated
Room Types
* Casita Signature,
* Casita Suite,
* Deluxe Room,
* Fairmont Room
Room Amenities
* Air Conditioning,
* Balcony,
* Bathrobes,
* Bathroom Telephone,
* Blackout Drapes,
* Cable/Satellite Tv,
* Cd Player,
* Child Care (In Room, Surcharge,
* Climate Control,
* Clock Radio,
* Coffee/Tea Maker,
* Complimentary Newspaper,
* Complimentary Toiletries,
* Cribs (Infant Beds) Available,
* Deck,
* Electronic Check-Out,
* Electronic/Magnetic Keys,
* Extra Towels/Bedding In Room,
* Hair Dryer,
* Housekeeping,
* Hypo-Allergenic Bedding Availa,
* In-Room Safe,
* Internet Access - Dial-Up,
* Internet Access - High Speed,
* Internet Access - Surcharge,
* Internet Access - Tv,
* Iron/Ironing Board,
* Makeup Mirror,
* Massage - Available In Room,
* Multi-Line Phone,
* Patio,
* Pay Movies,
* Refrigerator,
* Rollaway Beds,
* Separate Bathtub And Shower,
* Smoking Rooms,
* Turndown Service,
* Voice Mail,
* Wake-Up Calls,
* Window Opens
We had a recent 5-day stay at the Fairmont Scottsdale Princess while entertaining some clients from the UK. The best way to describe our visit was EXTREMELY INCONSISTENT. Not much lived up to our expectations of the resort based upon their website. We will not return. The Spa was excellent, however, everything else was substandard for a $429 per night (summer rates!) casita. Housekeeping was very inferior. Room service rude and inefficient. On arrival we spent much time killing bugs in the room. No extra casita services as promised. Water from the foutains was never running. There was poolside service only one day. There was water at poolside one day, not the next. Our clients were promised a discount for spa services if they joined the President's Club upon check in. Guess what? No discount, even after attending the spa daily. We booked at this location because the Four Seasons Scottsdale was doing construction and we were afraid it would not be relaxing for our clients. A few hammers in the background would have been much better than our experience here. Even after discussing our concerns at checkout, they credited our account for only one room service blunder and did not address any of the other problems.
My husband & I just came back from a wonderful trip to Arizona. We were so glad that we had made reservations to stay at the Scottsdale Princess. We were greeted very cordially by the front desk personnel & the valets. We ate at the Marquesa & La Hacienda. We thought La Hacienda was wonderful, delicious food & great service. Our room was comfortable & clean. Walking around the resort was one of our favorite activities. We would highly recommend this resort to anyone who is planning a visit to the Scottsdale area!
First let me say this hotel is usually rated extremely high and gets 4.5 if not 5 stars. I was expecting the best when I checked in.
On the positive side, the ambiance of this resort is good with nice fountains and pools, and the grounds are generally nice. The service was generally good, but not great.
Now for the negatives: The teenage boys working the valet parking and reception need to be better supervised. These morons were using the f-word loudly and right next to me, with my 5 year old daughter standing with me! They were also making fun of guests, again with me standing within 4 feet of them! I was shocked at this poor display of customer service and care at a supposed 5 star resort. The front desk always had a long line (In June in Phoenix???) and in fact I heard other people complaining.
I ate at the hotel twice, and both times had to ask for my check as my server had dissapeared, and the beverages and food were average at best, about Denny's quality. At a poolside bar I overheard a waiter complaining to the bartender, loudly, about how he didn't have enough customers and had a piddly tip count. Again this was within easy earshot of me and other customers. I'm sorry, but when I am on vactaion in a 5-star resort I don't want to be listening to the staff complaining about guests!
The confirmed room I had was not available (again, in JUNE???) so they bumped me up to a Casita at no extra charge. Other than the bathroom trash can having trash leftover from another guest (yuck!) it was pretty nice. One problem, however, is that the resort is extremely spread out so it was a 10 minute+ walk to pools and resturants from way out where I was staying.
Oh, and the resort avertised as having free valet parking and I got nailed with a $18.50/day bill! Wow, is this New York or something??
If this resort was rated 3 stars I would maybe understand, except for the staff profanities. However, a 5 star rate for this place is a joke. Management should be absolutely ashamed of themselves. They have a lot of work to do, with service, resturants, and housekeeping all needing vast improvement.
Don't pay over $75 per night or you will be sorry.
This resort is beautiful. The pool and surroundings are magnificent. Bell and concierge services were excellent, but front desk service lacks exellence. No mention of our President's Club membership, or our anniversary.
We had to wait about 2 hours before we could get our room. The room was great!
The next day, late checkout was denied!! Being a Monday morning, this came as a surprise to us, especially since the resort was not nearly as busy as it had been over the weekend.
We checked out before noon, enjoyed the resort for the rest of the day, and freshened up at the fitness center before we left, so it all worked out.
Pool service is extremely slow, and it could easily take up to half an hour to get a drink.
Definately not a 5* resort, but highly recommended anyways.
Following a mad week at the Bellagio, Las Vegas, this was a huge contrast. Tranquil surroundings, lagoons, beautiful pools and just a laid back pace of life. The staff from the valet through recepetion and on to the bell boys were all 110% professional, courtious and friendly. The room was perfect, the food out of this world (make sure you try the Hacienda) and the bar staff knew how to make you feel at home. We can not say a bad word, by the way, we were there for our honeymoon and were treated like royalty.
The best pools! and fun to share with the kids on the water slides. Great looking pool boys, too ; )
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Address: 7575 East Princess Drive, Scottsdale, Arizona, 85255, United States
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