You gotta see it to belive it. This was a excellent hotel, it is situated in a very peaceful setting. The Hotel is great, in every way the food was awesome. The view from the hotel was breathtaking. The staff at this hotel were unbelivable they made you feel at home and special. I liked it so much I booked rooms in the Feb for my family to celebrate wedding anniversary. Activites recommended by the hotel staff such as the pink jeep tour, hiking and star gazing was great. It made the trip worth while.
Great getaway, awesome location, good service
We just got back from 4 nights in Sedona, staying at L'Auberge. We spend the first two nights in a lodge room, and the last at a creekside cabin. The lodge rooms were nice-very clean, comfortable bed, small deck overlooking the mountains and propertly. There are no closets, but an armoire with hanging capabilities on either side of the TV in the middle. While the bathroom was small, there was only two of us so it was fine. I liked the fact that I was up at 6am and could do down to a great cup of coffee, sit by either their wood burning fireplace in the lodge with a complimentary paper,or jump on the internet in their business center. They brought out wonderful scones every morning around 730am. There is a nightly turn down service with mints and water. They also have a nightly welcoming reception in the lobby with appetizers and complimentary wine. The staff was very accommodating, from Scott the manager, Graham the concierge, Marion, Svetlana, and the onsite "engineer" who rushed down at 10p to bring us extra firewood. This is a non-tipping location as you are charged a daily $20 service fee. That seems a bit high, but it is nice not having to wonder how much to tip the firewood delivery, or the housekeepers. The creekside cabin(#4) was fabulous. While a bit rustic, it was everything we wanted. Fireplace in room, a big comfortable bed, a sitting room in front of the TV and a spacious bathroom with great pressure. It was very relaxing to sit on the porch, listen to the rapids, watch the ducks and read a book. We requested and recieved a specific cabin location after speaking with Scott(manager). We had the spa package that included a $200 credit at the spa and $30 credit each day for breakfast. While expensive($40-$50 for two including coffee, juice), they were wonderul. We had the signature omelet, Belgian waffles, and almond French Toast. The staff was very attentive and were willing to help with any questions or requests. Graham, concierge has a great sense of humor, but very professional and personable. He was pouring wine at the "happy hour", talking to customers and talking about the area, restaurants, things to do..etc.
If you are a couple for a getaway, or honeymoom, or just want a very quiet and cozy spot where you are pampered, this is the place for you. We probably wouldn't come here with our kids(younger), only because they like a pool and there are none here.
Unique gem, very suitable to the area
We stayed for just 1 night in ladge room but absolutely loved it.
We stayed in winter and without leaves on tress, you could see the red rocks from everywhere on the resort.
Breakfast in the restaurant was GREAT, as was the duck feeding by creek.
I have nothing bad to say about this place.
We really, really wanted to like this place since we had chosen to fly 2,000 miles to celebrate our 20th anniversary for 4 days.
And there were things to like--much of the staff, the gorgeous setting, and the room (creekside cottage) except for our inexcusably lumpy bed.
The problem seems to be that there are too few grownups around and although the staff tries hard, service is hit or miss at best. No one seems to talk to each other--that's esp true when it comes to the overpriced and pretentious restaurant.
To wit: it took 3 requests to fix our fireplace door, which was hanging by a thread. We never got anywhere asking for a new mattress or bedboard--the bed was one of the worst I've ever slept on and the sheets were wrinkled and dingy, inexcusable when you're paying $400 plus per night. They ran out of continental breakfast (incl) the first morning we were there leaving some angry guests milling around the lobby waiting for scones.
But the real downer was the fact that although we told them it was our anniv., and requested several days in advance a table w/a view dinner, we were stuck in a lousy table w/no view and then ignored by the hapless waiter and obnoxious wine steward.
It couldn't have been more different than our experience at lunch at Enchantment, where we WEREN'T staying and booked 24 hrs in advance,. The food, view and service there were spectacular. I wish we'd stayed there instead.
BTW, when I politely complained at checkout about how disappointed I was about the restaurant I was greeted with a sympathetic shrug. That seems to sum it up. Bottom line: don't waste your $$.
Greatly improved - Love this resort
We were married on this property 10 years ago and went back for our anniversary. Under new ownership this property has blossomed. There is EVERY attention to detail. From the flower vases on the creekside walking path tables, to every amenity in the rooms, this is a MUST for anyone wanting a romantic getaway. The rooms have all been redone and are clean and very comfortable. The creekside cabins are pricey but worth it. Make sure you ask for a cabin facing the creek, otherwise you are sitting on your porch facing another cabin. Sedona traffic can be a nightmare, but from this resort you can walk up the hill and explore downtown Sedona on foot. They have wine and cheese in the evening which gave us a chance to mingle with other guests. We will definitely go back for future visits.
A spot away from the sun
I just got back from a week in Arizona that included several nights in a L'Auberge cottage, which had a lovely king-sized bed opposite a "living" area that had a comfy couch, chair and working fireplace. The "porch" had two chairs with cushions and a low table, and the bathrom was large and bright.
I almost tried to book a few more nights, just to stay there longer, and wish I did, even though I paid much much less when I left Sedona to visit other places in Arizona. I'm not much for cookie-cutter hotels, and while L'Auberge is a first-class resort, it did have a cozy feel to it, largely due its location by Oak Creek.
Reading some of the reviews here before I went, I did see that there were some complaints about gardenside cottages facing other cabins. It's valid. But I think if you know going in that that is possible -- i.e., you haven't decided to shell out for the cottages that overlook the creek -- then that is the wild card you must expect to play. From the photos on the resort's website, it is possible to think you are getting your own little garden, which isn't the case. So I guess I was disapponted about that.
What I got was a cottage that faced the back of another cottage with another cabin's porch visible from the side. Admittedly, I didn't sit out on the porch (which had two chairs with cushions) as much as I might have if I was by the creek, but the creek is just a short walk away, and I went there often, usually with a morning coffee they serve in the hotel lobby from 7 to 9 (with scones) or in the afternoon with a book. Of all the places I stayed in Arizona, L'Auberge was my favourite, largely because of its location and cozyness.
The way L'Auberge is situated -- a walk up a path and through the resort's sister property easily gets you to the main strip without having to get in your car (and the path is lit at night) -- you shouldn't expect to get a whole lot of Sedona's blazing sun in your cottage, especially if by the creek, even if the property itself does get sun.Sometimes that bothered me, but other times i thought this made for a nice respite from the blazing heat. If you want views of the red rocks, this isn't the place for you, though there is a great view from the pool the two properties share. There is a garden area up there that would be great for views, as pictured on the website, but when I visited none were there.
The housekeeping service was good, but not always 100% oriented to the little things, like leaving another room service card after I'd used the first one, putting new coffee/cream and sugar packets in the room.
I dined at the creekside restaurant a couple times, but while I was splurging onthe hotel I just couldn't do it for dinner. There are a couple great places off the main strip for sandwiches at about six bucks each, and which I'd recommend, are Memories (which seems to be a favourite with locals) and the Wildflower Bread Company. The hotel has a cockatail reception at 6 p.m. every night, which is a nice touch, but don't go looking a pop machine. They don't have one.
Overall I enjoyed my stay.