Route 66 Inn

128 East Route 66, Williams, Arizona, 86046, United States

1 Review

Route 66 Inn
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Travelocity Hotels.com

51%

Satisfaction Terrible
Excellent
6%
4
Very Good
29%
18
Average
16%
10
Poor
18%
11
Terrible
29%
18

N/A

Value Score No Data

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Good For Business
  • Families30
  • Couples50
  • Solo33
  • Business100
  • Route 66 Robbery

    by

    We made reservations for two nights, three months in advance and yes, got a great price, NOT!!!
    When we got to the motel we were told that the manager could not check us because they had a problem with Booking.com and that we would need to go down the street to the Grand Motel and speak with the owner Elton (he owns both motels). We went down to the Grand Motel and showed him the printout of our Priceline reservation (with the price we had already paid). He stated that he had a problem with several online reservation companies about 4 days ago and that he would not honor our prepaid reservation. On the walk back to the Route 66 Inn, we called Priceline to have them refund our money and was told that Priceline did not have our money, the owner of the Route 66 did and that they quit booking reservations for the hotel in February. Priceline also stated that they had sent us an email on February 7, 2013 (exact email wording) " We would like to inform you that, unfortunately, this hotel is no longer supported by Priceline.com. We apologise for any inconvenience caused. Please note that if you choose to stay at the Route 66 Inn, it is at your own discretion. Your current booking remains active. You may contact the property directly to reconfirm your stay." We obviously did not receive the email from Priceline and used the free internet in the parking lot to find another hotel in town. Luckily, we found other lodging for the weekend, but everyone we spoke to in town seemed to know about the Grand Motel and Route 66 Inn. Upon our checkout on Sunday, the owner of the motel that we stayed at said that they had a family of 4 from Germany that had the same experience with this owner. Upon returning home, we filed a fraud charge with our credit card company and just received the credit back to our account, 3 months later. So yes, they post great rates online, prepaid of course, but once you get there they steal your money, don't honor your reservation, and then lie to your face about it.

    Unique Quality: Will not honor prepaid reservations.

    Directions: downtown

More about Williams

Photos

deer crossing City of Williams Link Trail #124deer crossing City of Williams Link Trail #124

Grand Canyon Railway depot cafe interiorGrand Canyon Railway depot cafe interior

city information sign at Street Clock Towercity information sign at Street Clock Tower

Grand Canyon Railway steam locomotive and trainGrand Canyon Railway steam locomotive and train

Travel Tips for Williams

Back to the Past

by flora1

We discovered Williams through a web search for Bed & Breakfasts in the Grand Canyon area. The Red Garter piqued our interest and we stopped here on our way from Phoenix. Only about 45 minutes more to the Grand Canyon!

Comments

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 Route 66 Inn

We've found that other people looking for this hotel also know it by these names:

Route 66 Hotel Williams

Address: 128 East Route 66, Williams, Arizona, 86046, United States