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3 Stars - 451 Opinions
I have stayed at the Peacock Suites for the last three years now and I enjoy it. I think that the price is perfect and you are two blocks away from Disneyland but just a block away from getting on the highway and going anywhere. The room is perfect for a family. The only problem I have noticed about the Peacock Suites is the parking lot. They need more parking.
I have stayed at The Peacock Suites three times because I can use this place with my vacation points. The FIRST TIME we stayed, the room was nice and heard no noise! The pool area is clean and has a "welcoming" feeling to it, as does the lobby area. We enjoyed our stay quite a bit! The second and third times, the place was packed and we ended up with crumby, uncomfortable and very noisy rooms! The odds are not in my favor anymore and I don't know if I want to chance it again.
After reading some of the previous comments left on this review site, I had set myself to expect the worse. I am happy that I decided to chance it...
The "Peacock Suites" is one of the nicer Hotel/Resorts available that are non Disney owned.
We stayed for a full week, checking out half way through the week to go to Vegas then returning to the "Peacock Suites," not once were we ever approached with anything about a time share program as mentioned in other reviews.
The rooms we occupied were both very nice, one on the second floor the other on the fourth floor.
Its extremely clean, inside & out, new linens, very comfortable beds and Housekeeping kept the place extremely clean, the property very nicely kept.
Having the separate room with an additional sofabed was great to have been able to allow the kids their own room to play and watch TV etc...
Parking was really the only problem (minor) as later in the evening as the Hotel is full it was a bit crowded but we always had a place in one of the garages.
The availability of the Resort/city shuttle was wonderful allowing unlimited access to and from the Parks.
We purchases tickets at the front desk for daily RT uses which allowed us to ride freely, this was much cheaper than paying to park at the Theme Parks.
Kids under 12 ride the shuttles free and for adults it was $3.00 per day unlimited. Some of the Disney parking lots cost as much as $40. per day.
The kids enjoyed the pool and even though the pool is in a covered area it was still a nice way for them to unwind from the long day at the Theme Parks.
The Contenintal breakfast is fine, I agree its a bit boring after a day or two but when is a Contenintal breakfast ever that great? Its free so how can you complain?
There are several Restaurants (Denny's/IHOP) located across from Disney Resorts which you can go to before entering the park. Or to even save from the high prices of eating in the Parks you can walk outside to save money.
Our over-all experience with "The Peacock Suites" was wonderful and I definitely will stay again. I also would recommend them to anyone who is looking for a nice clean place, and keeping on a budget. The prices really cannot be beat for what you are getting.
The rooms are really small, the sofa sleeper a joke, and the continintal breakfast is the worst I have ever seen. The breakfast was tiny juice cartons, the cheapest bread they could find for toast, corn flakes or cherios (generic), milk, sweetrolls, apple/oranges and coffee. They hads someone serving the sweetrolls, with a tip jar!!!!! The walls are paper thin so you can hear everything, there are kids running up and down the halls so it feels like your in an earthquake, the pool is a postage stamp full of kids, and las but not least, yes there is a shuttle from the hotel but you will have to pay for it. For my money I would stay somewhere else..
Where should I start! I have made many trips to Disneyland, and have stayed in many hotels in the area, so I know what to expect while down there.
This hotel was far from nice. The people in the office were rude and took forever to give service. The Consierge was annoying with the phone calls every day left on my voice mail saying that I needed to pick up a sales packet for a time share! She called one day twice!
I was seperated from my family, which was on the 2nd floor and I was on the 4th floor. The room was a converted standard room where the put up a sliding door so the could call it a suite, and charge you for a suite!
The distance is not 2 blocks like they say from Disneyland, but 1 mile! Parking is tight in very narrow spots and pool is covered and small, which is not what I was expecting.
The good things are, that the beds are comfortable and the breakfast was great! Maid service did a very good job as well. My kids left their stuffed animals on the bed and when we got back to the room, the maid had arranged them on the bed for them. Unfortunately, those were the only good things about them.
I warn people to not go there and stay! There are many other nicer less expensive hotels to get better rooms and service!
The front desk service didn't give you that warm welcoming feeling. The rushed through their guests and spoke fast to get the line moving. The person in the front didn't once smile. Once checking in, they send you to their sales person who invites you to their "presentation" which is really a 90 minute timeshare presentation. They offer you $75 to stay but you have to give them a $15 "refundable" deposit and the sales person kept saying, "you're not obligated." Little did I know that it's only refundable if you attend the presentation and you were actually obligated to attend if you want your $15 back.
The room itself was okay but it wasn't the cleanest. The maid didn't come the 2nd night at all to give us towels or make the bed.
2 blocks isn't accurate. It's 2 blocks from Disney Way, but not Disneyland itself.
I suggest you go somewhere else for better customer service and better rooms.
Just finished up a weeks stay at the Peacock and very much enjoyed the hotel.. Housekeeping was great; fresh towels on a daily basis.. free cont. breakfast daily, nothing spectacular but fresh. plenty of parking tell 10pm then lot fills quickly.. Peacock is not a true resort; small pool and two hot tubs (both worked great) good shuttle service provided by the City of Anaheim; picks you up in front of hotel.. used it all week and never waited more than 5 minutes.. Peacock is operated by Shell Vacations Club which means they will offer you a timeshare presentation when you check-in. If your not interested politely say no.. not a big deal to turn down their offer..
I have just returned from my trip to Disneyland and always check tripadvisor before leaving so upon reading prior comments I knew what to expect from this hotel. There were some good things and not so pleasant things about this hotel. First the good news. The staff was very friendly and the cleaning staff were excellent. Also I drove for 6 hrs to get to Southern California and arrived rather early and they were able to get me into a room early. I had already prepaid several months ago so the check in was quick. I'm not going to put the shuttle down as a plus because the shuttle is not run by the hotel it is run by the city of Aneheim and pretty much any hotel in the Disneyland area has a stop where you can catch the shuttle which is very convenient no matter where you stay. Also the breakfast was free which was nice. Now the bad news. First of all everything is small. The rooms, the parking, the pool, the hall celings, etc. My husband is 6'4 and he kept bumping his head on the exit signs. The fitness room is litterally the size of a walk in closet. The two beds in one room were too small for my husband and I to fit in so we had to sleep on the sofa bed in the living room area. The pool is the smallest I have ever seen in a hotel. My biggest complaint is the how thin the walls are. You could hear everything through the walls, even normal conversations. I don't think there is any insulation. Also we have been to many hotels w/ conntinental breakfast and this by far was the worst. My husband said it reminded him of convelescent home food. It was like they went to the cheapest grocery outlet and bought all the food from there. Also once I checked in they sent me to the concierge desk to sign my parking tag which I knew was really to talk about a time share. She asked me a bunch of personal questions and I stopped her in the middle of her conversation and asked her what this has to do with my parking tag? She didn't know what to say and I asked her is she trying to sell me something, she said yes later on she was going to, I told her don't even waste her time as I find it bad business to be doing that when people are on vacation. She said they are just doing their job, I told her no hotel has ever tried to sell me a time share when I stayed there. I will not be returning to this hotel since the bad outdoes the good and I can just imagine how it is during peak season.
I have just returned from a week long stay in Anaheim. I would not recommend this facility to anyone. As a matter of fact I will steer people clear of this place. Upon our arrival, the front desk staff were pleasent and prompt. I wasn't even put off by the invitation to attend their time share seminar (which I avoided like the plague.) Our room was clean and comfortable and we were satisfied. Then the problems arose... Parking is atrocious. The pool is in the parking lot. Maid service was unreliable. Of the two hot tubs; one was out of service and one was dirty and full of yellowish foam. The night front desk staff wouldn't allow us to dry a load of clothes we had washed because it was after 10PM. Even when I explained to him that I would have been done before 10PM had a line-up not formed for the one working dryer, he did not offer me any help or advice (directions to a nearby laudrymat would have been nice.) Avoid room 238. This suite as we found out is above a reception room. We were awoken at 8am on a Sunday to LOUD music, yelling and literally a vibrating floor. When we asked an employee at the room what was going on, she told us quite rudely to "ask the front desk." When we asked front desk staff if this was going to continue, she replied "No, they only do that on Saturdays and Sundays." (Who "they" are I still don't know) No apologies, no offers to move to another room, but we could fill out a comment card if we wished. It came as no suprise when we checked out that they didn't ask how our stay was. Just pay us the 2 bucks for phone calls and have a nice day. There are way too many hotels in this area to waste your time with the rude service provided by this establishment.
I've stayed here for the past 5 years. I come back, but not for the great "resort," just the reasonable lodging.
Positives: Clean rooms, rooms are larger than the typical hotel rooms, mini-microwaves and mini-refrigerators are in every suite, breakfast is complimentary each day, there are some breakfasts with kid-friendly activities such as face-painting, some rooms face Disneyland so you get a great view of the fireworks, the Anaheim bus stops in front of the hotel so you don't have to pay for Disneyland parking
Negatives: Front desk staff has been sometimes friendly/sometimes rude, pools/hot tubs have not always been clean or working, parking is definitely lacking, the "breakfast room" is really just two guest rooms with a connecting door, time share presentations can be high-pressure
If you are willing to put up with the negatives (which really are not as bad as some people have made it sound) this is a good place to stay.
This place becomes a much better value if you think of it as a good hotel, rather than a resort.
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Address: 1745 S. Anaheim Blvd., Anaheim, California, 92805, United States
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