Best Western Big Bear Chateau

42200 Moonridge Rd, Big Bear Lake, California, 92315, United States
(3.5 star hotel)
#3
Rank 3 of 65 hotels
in Big Bear Lake
Bad (2.0 out of 5.0) 1 review
Write a Review

Value Score

Poor Value

Costs More than similar hotels

See Best VT Value Hotels
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

Not Recommended During Summer

Bad (2.0 of 5.0 stars)
by written on July 21, 2004

Our family went up in July and had 3 guest rooms and 2 suites between us. The hotel would have been very nice if the air conditioner worked or the pool was even slightly heated. Most of the staff was nice except one moody front desk lady and one uncooperative assistant manager. The assistant manager recommended not to go there in the summer when we complained about our rooms being stifling hot. The restaurant/room service closes at 9:30pm. Make sure you have everything you need from the maid service because we were stuck without pillows for our couch bed by 10pm. Most importantly, watch your step. We all took a turn slipping on the wet, marble floor in the lobby. The front desk lady made us feel like it was our fault for not heeding the obscure caution signs. I would try the Northwoods Inn next time.

Unique Quality: Small pool, surrounded by trees, no wheel-chair access/have to carry luggage up and down stairs.

Directions: Down the street from Bear Mountain Ski Resort

Nearby Best Western Big Bear Chateau

Best Western Big Bear Chateau

We've found that other people looking for this hotel also know it by these names:

  • Best Western Big Bear Lake
  • Big Bear Lake Best Western
  • Best Western Plus Big Bear Chateau Hotel Big Bear Lake

Address: 42200 Moonridge Rd, Big Bear Lake, California, 92315, United States

Amenities at Best Western Big Bear Chateau

  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Kids Activities
  • Suites
  • Continental Breakfast
  • Bar / Lounge
  • Free High Speed Internet

Big Bear Lake Travel Forum

Need advice about Big Bear Lake, California? Visit the Travel Forum for Big Bear Lake and ask our Answer Gurus.

Latest Big Bear Lake hotel reviews

Big Bear Frontier Cabins & Hotel
Great (4.0 out of 5.0) 1 Review
Sleepy Forest Cottages
Great (4.0 out of 5.0) 1 Review
Black Bear Cottages
Best (5.0 out of 5.0) 1 Review
Mallard Bay Resort
Terrible (1.0 out of 5.0) 1 Review
Lagonita Lodge
Best (5.0 out of 5.0) 1 Review
Northwoods Resort
Great (4.0 out of 5.0) 1 Review
Golden Bear Cottages Resort
Good (3.0 out of 5.0) 2 Reviews
Big Bear Cool Cabins
Good (3.0 out of 5.0) 2 Reviews
Alpenhorn Bed and Breakfast
Best (5.0 out of 5.0) 3 Reviews
Worldmark at Big Bear
Best (5.0 out of 5.0) 1 Review