Best Western Big Bear Chateau

3.5 out of 5 stars3.5 Stars

42200 Moonridge Rd, Big Bear Lake, California, 92315, United States

1 Review

BEST WESTERN Big Bear Chateau
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75%

Satisfaction Average
Excellent
34%
73
Very Good
25%
55
Average
16%
35
Poor
13%
28
Terrible
10%
22

Value Score Average Value

Similarly priced and rated as other 3.5 star hotels

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Good For Solo
  • Families54
  • Couples72
  • Solo83
  • Business71
  • Not Recommended During Summer

    by

    Our family went up in July and had 3 guest rooms and 2 suites between us. The hotel would have been very nice if the air conditioner worked or the pool was even slightly heated. Most of the staff was nice except one moody front desk lady and one uncooperative assistant manager. The assistant manager recommended not to go there in the summer when we complained about our rooms being stifling hot. The restaurant/room service closes at 9:30pm. Make sure you have everything you need from the maid service because we were stuck without pillows for our couch bed by 10pm. Most importantly, watch your step. We all took a turn slipping on the wet, marble floor in the lobby. The front desk lady made us feel like it was our fault for not heeding the obscure caution signs. I would try the Northwoods Inn next time.

    Unique Quality: Small pool, surrounded by trees, no wheel-chair access/have to carry luggage up and down stairs.

    Directions: Down the street from Bear Mountain Ski Resort

Comments

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 Best Western Big Bear Chateau

We've found that other people looking for this hotel also know it by these names:

Best Western Big Bear Lake
Big Bear Lake Best Western
Best Western Plus Big Bear Chateau Hotel Big Bear Lake

Address: 42200 Moonridge Rd, Big Bear Lake, California, 92315, United States