Hotel Shilla

Sanctuary Resort & Spa

11000 Palm Drive, Desert Hot Springs, California, 92240, United States

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24%

of people enjoy staying here

2.0 our of 5 stars 50 Opinions

Excellent
 
3
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7
Average
 
2
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4
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33

Our Members Say

  • mike616 profile photo
  • Reviews: 1

5 out of 5 starsUser Rating

vacation

wow we found best lowest rate in desert hot spring. whene we arrive at hotel it look brand new. they still doing some remodeling at property, new management relly work hard to fixing this resort and spa. room are very very nice and clean bed are comfortebal.
free wireless.....wow. we enjoy with minral worm and hot watel poool and sap...new management staff are very friendly. we definitely go back this resort and sap with our frends and family.

Unique Quality: great management they relly working hard to fixing this hotel and spa.

  • Opinion of Price: less expensive than average
  • Related to: School Holidays, Romantic Travel and Honeymoons, Singles

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  • Victoria25 profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Don't do it!

This place was a complete dump. The staff was very rude and had us sign a no-smoking agreement but our room wreaked of smoke. The shower was either boiling hot or ice cold. The room was dirty and unkept. The grounds were in complete shambles and the airconditioning didn't work in our room (it was 115 degrees). When we complained we were called liars and that there was nothing wrong with our room. If you're thinking about staying in this place......DON'T.

  • Opinion of Price: most expensive

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 great management they relly working hard to fixing this hotel and spa. 

4 members live in Desert Hot Springs

 

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 Hotel Shilla

We've found that other people looking for this hotel also know it by these names:

Sanctuary Hotel Desert Hot Springs

Address: 11000 Palm Drive, Desert Hot Springs, California, 92240, United States