Renaissance Esmeralda Resort

44-400 Indian Wells Lane, Indian Wells, California, 92210, United States
(4 star hotel)
#1
Rank 1 of 3 hotels
in Indian Wells
Bad (2.0 out of 5.0) 1 review
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Value Score

Poor Value

Costs More than similar hotels

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Some problems. Too expensive for what we got.

Bad (2.0 of 5.0 stars)
by written on April 6, 2007

We wanted a conveniently located, nice and quiet hotel to stay while we venture out into desert and to Salton Sea. This was not the right choice.

This place is huge. Be prepared to walk 5-7 minutes to your room, round trip to the car up to 20 minutes.
The rooms all look the same, 80s decor, a bit boring.
Public areas are impressive and well kept (great carpets etc).

Good/ok:
Off main street (little traffic noise) in a nice setting (at least on 3 sides)
Restaurant is ok
Staff is rather nice
Parking is ok
The bed is really comfortable
Bathroom ok, nice produces and all is clean. Seperate toilet.

They have spa, gym, and the pool area looks good/large

Problems!
In the pool area, annoying keyboard music is blazing all the time

ROOM #1 (no 3008)
Is that a "luxury" room, with a view exactly to a staircase (photo)?
At 1:30 and again at 3, people waiting for their cars or just hanging out started shouting and/or singing songs, this went on for 10 minutes and no personnell disturbed them (finally a guest yelled shut the f. up).

ROOM #2 (no 6093)
That room smells of kitchen. The Airco is connected to the kitchen ventilation system. Personnell knew the problem, so why did we get moved to that room? The bathroom stank of garlic.
You won't use the small balcony because it faces the main ventilation - very noisy.
Room overlooks the golf course? What golf course? The construction site? Oh well.

CHECKOUT
Have a good look at the bill.
Our complementary breakfast was billed.
Anything we MOVED in the fridge was charged. Move a beer bottle to the side and it ends up on your room bill.

Wouldn't stay there again, there was a place I liked better in Desert Springs.

Unique Quality: The hotel is impressive, the public areas are nice.

Directions: Off the main road

Nearby Renaissance Esmeralda Resort

Renaissance Esmeralda Resort

We've found that other people looking for this hotel also know it by these names:

  • Renaissance Indian Wells
  • Indian Wells Renaissance
  • Renaissance Esmeralda Resort And Spa
  • Renaissance Esmeralda Hotel Indian Wells

Address: 44-400 Indian Wells Lane, Indian Wells, California, 92210, United States

1 Photo of Renaissance Esmeralda Resort

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Amenities at Renaissance Esmeralda Resort

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Kids Activities
  • Suites
  • Bar / Lounge

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