Hilton Garden Inn Livermore

2801 Constitution Dr, Livermore, CA 94550
(3 star hotel)
#4
Rank 4 of 16 hotels
in Livermore
Terrible (1.0 out of 5.0) 1 review
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Value Score

Poor Value

Costs More than similar hotels

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Cancels gov reservations for higher paying guests

Terrible (1.0 of 5.0 stars)
by written on September 9, 2014

This hotel had the audacity to bump me after I already had a confirmed, credit card hold reservation 3 weeks in advance of my stay. I received word that I no longer had a room at this location on my way from the airport to the hotel at 8pm. I'm a government contractor and must stay within GSA per-diem while on travel. Apparently, this worked against me as I have since learned that Hilton apparently chooses to keep higher-paying guests while kicking their government guests to the curb. I was told that I would need to report to a hotel 3 miles down the road. This was beyond presumptuous as I picked this location to be near my colleagues as we were sharing a rental car (in an effort to save taxpayer money!). I'm shocked and utterly disappointed that Hilton has let me down like this. They have potentially lost a loyal customer for life and I will be letting others know how they treat government employees. I will discourage family, friends, colleagues, other government travelers, and my company from patronizing Hilton hotels ever again after this experience.

Nearby Hilton Garden Inn Livermore

Hilton Garden Inn Livermore

We've found that other people looking for this hotel also know it by these names:

  • Hilton Livermore
  • Livermore Hilton Garden Inn
  • Hilton Garden Inn Livermore Hotel Livermore

Address: 2801 Constitution Dr, Livermore, CA 94550

Amenities at Hilton Garden Inn Livermore

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Free High Speed Internet

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