Westin LAX is Unworthy of the Westin name
by A TripAdvisor Member
I am a frequent traveler and have been to numerous hotels all across the world, of various ratings. The Westin LAX is a shame to the Westin Hotel Chain, which, from my experience, has excellent quality hotels, especially in Asia.
At the Westin LAX, I checked into a disgusting room, with stained carpets, an old bathroom that was supposedly cleaned, but still had a lot of hair on the floor, which I found gross. The amenities were entirely lacking of anything other than the spartan shampoo, and conditioner. I had to call and ask for a toothbrush, which they brought, but I ended up having to tip for. The restaurant on the first floor was average at best. The staff was friendly, but incompetent, chatting up a storm amongst eachother while people waited in line to check out. It took me forever to check out, although i was only 2nd in a very short line. (Hello! people have a plane to catch, especially if we are staying at an airport hotel!)
The westin LAX is a huge disappointment. The only redeeming factor of the hotel is the heavenly bed, which is standard in all Westins. These beds and pillows are really amazing. Anyway, do not stay here expecting Westin quality, or your money's worth (I paid a discounted rate of around $100 per night, which I thought was a great deal, that is, until I stayed there). My girlfriend and I agreed it was below par, and neither of us will be staying here again. I hope this helps.
Too bad to see it slipping
by A TripAdvisor Member
This is my thrid stay in 7 months at Westin LAX. Arrived at 7:30 PM and waited in a very long line of 35 minutes to check in! The very slow front desk staff does not care there is a line since they did not seem to get in a hurry or address those of us waiting. I have noticed that each time the convention/large group traffic is greatly increasing. Although room service food was good and bed was very comfortable, I'll stay somewhere else next time in the area. I am admitedly a hotel snob because of I travel so much and expect Westin service. This hotel does not deliver that service or room cleanliness at levels typical of Westin. Won't be surprised to see Westin remove their name from this hotel soon.
Worst Service Ever!
by A TripAdvisor Member
The beds may be Heavenly, but find another Westin to try them at. The corridors were filthy, we woke up one morning with no hot water (and a "that's life" attitude from the front desk) and EVERY day of our three night stay we had to ask for towels for our room. One night there was an extremely loud party that we could hear on the 6th floor. It continued until 5 am with no help from management. Don't stay at this hotel!
Great Hotel & Location
by TripAdvisor Member carcar_06
I stayed at the Westin LA for one night before I caught a plane to NYC. This hotel is GREAT!! The service was excellent, and the heavenly bed and hevenly bath were awesome. The view of the airport runway is so great!! If you need a hotel at the airport or just visiting LA this is a great hotel. They also have a free airport shuttle that runs every 15 min. I 100% recomend this hotel!!
Forum Posts
need restaurant recommendations near airport
by karenkim
staying at westin hotel at the airport. looking for restaurants within a mile or two that have healthier options...salads, vegetarian options, ethnic cuisine of quality, etc.
thanks in advance for your help,
karen k
RE: need restaurant recommendations near airport
by travelgourmet
Mostly hotel restaurants in the LAX area, but a few miles away is Playa del Rey and Marina del Rey, both with excellent restaurants. Cheesecake Factory is in Marina del Rey with great salad options and Chloe for gourmet treats in Playa del Rey.
RE: RE: need restaurant recommendations near airport
by travelgourmet
Sorry that I was not extremely accurated with mileage, but I don't know how many people walk even 2 miles in LA. So, I was off when saying a few miles. It is kind of a general statement meaning more than a couple and less then many. lol. If you must get a taxi to dine, then you could also try El Segundo's Papillon Vegetarian Cuisine, 3.97 miles from Westin, LAX. See their website: www.papillonvgcuisine.com
RE: RE: need restaurant recommendations near airport
by travelgourmet
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RE: need restaurant recommendations near airport
by elhadars
there are no dining places around the LAX hotel complex however there is a buger king near the four points and hire care places
RE: RE: need restaurant recommendations near airport
by BluBluBlu
Is Burger King considered a 'dining place'?;)
RE: RE: need restaurant recommendations near airport
by travelgourmet
Ah, yes. Burger King! I believe that is one of the American classic fatmaker ethnic cuisine eateries. Truely, one of the healthier options in LA.;-)