Monterey Plaza Hotel

400 Cannery Row, Monterey, California, 93940, United States
#1 of 68 hotels in Monterey
Good (3.0 out of 5.0) 5 reviews
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Based on 2746 reviews
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Value Score

Poor Value

Costs More than similar hotels

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Tags

Spa and Resort Romantic Travel and Honeymoons Beaches
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Horrible Hotel

Terrible (1.0 of 5.0 stars)
by written on September 14, 2011

This was a family trip for us to celebrate my mom's birthday. We were really looking forward to our time in Monterey and were excited to be staying at the Monterey Plaza Hotel. That's why it was so terribly disappointing to have our stay go so badly. Our first night, I have no complaints. Our rooms overlooked the dolphin plaza and out onto Monterey Bay. This is truly and beautiful view and we left our windows open all night so we could listen to the surf and the seals barking. Saturday night was a nightmare. There was a large wedding out on the plaza and we were quite relieved when the noise stopped and the participants moved inside. But that was just the beginning. Once the music started our rooms were turned into a dance club. The noise level was so high that we could here the disc jockey and every song they were playing. I kept calling down to the front desk and they kept promising to contact banquets and get them to reduce the volume but that never happened. As it got closer to 10pm and my calls were getting more irate the front desk switched to "well, the music will stop at 10." The music did stop at 10 but then the participants spilled back out on to the plaza and we were treated to screaming kids and drunks for the next several hours. Now, obviously, you can't blame people for enjoying their wedding and whopping it up. But I do blame the hotel for renting out those rooms over the banquet hall when they knew far in advanced that a wedding was booked directly below. We had such a short time in Monterey and I really feel that the hotel disregarded our concerns and certainly did not provided us with the experience that we payed for. I can't in good conscience recommend that anyone stay here. It's a beautiful building, and a wonderful location but if you're there when there is a party or convention, you're just going to have to live with noise. This hotel doesn't seem to value the individual traveler or family as much as it's banquet and convention business.

Unique Quality: Great location on Cannery Row.

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Monterey Plaza Hotel - Cannery Row Waterfront

Best (5.0 of 5.0 stars)
by written on September 8, 2007

The Monterey Plaza on Cannery Row is Monterey's most expensive, scenic, and classiest hotel. Its location on the quieter end of Cannery Row is hard to beat: its own semi-private beach, a 15 minute walk to downtown Monterey, and a 10 minute walk to the aquarium. The hotel has great amenities including on-premises spa, several shops, pool overlooking the bay, two restaurants and a lounge, conference facilities, and an abundance of rooms overlooking the bay.

Room rates in the summer start around $200; for a bay view, expect to pay $150-$200 more a night!

Monterey Plaza Hotel - Avoid!

Terrible (1.0 of 5.0 stars)
by written on June 1, 2007

The Monterey Hotel & Spa is a hotel with an enviable position on Cannery Row. No other hotel in Monterey has such a position. The hotels in Monterey are generally poor and of the two or three star variety. Because of this the Monterey Plaza is unrivalled in it's position and star rating. However it is badly managed and is owned and staffed by managers with extremely bad attitude with no willingness or incentive to resolve guests complaints. Only stay there if you can afford the top end of their room packages. Do not expect the service they claim to provide and eat and drink outside the hotel. If you do have a complaint do not bother to speak to anybody or you may risk damage to yourself and your property like we did.
We had the great misfortune to stay in the Monterey Plaza Hotel in the last week of May 2007. We were on a 16 night flydrive holiday and had stayed in some of the best hotels in California, Nevada, and Arizona. We were looking forward to staying at the Monterey Plaza but the visit turned into our worst nightmare. We were to stay the last three nights before returning to the UK. First impressions were good. The hotel was in a lovely location and as we drove up there were plenty of staff to relieve us of our luggage and car, valet parking. Reception was empty so we were shown to our room within a few minutes, this is when the trouble began.

As soon as we walked into the room we could not help notice how warm it was even though the outside temperature was in the mid sixties. The ceiling fan was already on and there was a portable fan already placed near the bed. We checked the wall thermostat but it had a message on stating that it was for heating only. The porter confirmed our fears that the Monterey Plaza Hotel did not have air-conditioning. He said the absence of air-conditioning was not a problem (1) as it was needed. Because we are situated on the beach all that we had to do was open a window

Unique Quality: Location

Directions: On "The Strip"

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True Luxury at the Plaza

Best (5.0 of 5.0 stars)
by written on November 9, 2006

We truly enjoyed our stay in this luxurious hotel. From the minute you pull up to the property, you are pampered. The valet service is efficient and friendly and the lobby is amazing. Fireplace, beautiful views of the ocean from everywhere.

Our stay was in a Partial Oceanview room that was nicely appointed. The bed was very comfy and we paid the extra $15 for access to the rooftop jacuzzi and weight room. It is located in the Penthouse Suite area of the hotel. Views are beautiful and panoramic from the top of the spa. There are 2 Bromine jacuzzis that leave your skin soft and also a fireplace with chairs for relaxing and taking it all in.

The Duck Club and the Schooner's Bistro are 2 of our favorite restaurants in Monterey. We love this property and it is also in a great location, walking distance to the aquarium and Cannery Row.

Unique Quality: Beautiful oceanview property, gorgeous lobby, great restaurants and the rooftop spa is amazing. The service is outstanding at the Plaza as they truly adhere to high standards of perfection.

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Fancy-Ass Hotel

by written on June 4, 2005

Okay, so I didn't actually stay in this hotel . . . I felt like I was stealing something just to be walking around it. (I wasn't - don't get your panties in a knot! I was just checking the place out.) Man, if you have money this looks like the place to stay. The hotel is right on Monterey Bay and has an amazing view. The maids were cleaning, so I looked in some rooms . . . they were definitely swank.

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Nearby Monterey Plaza Hotel

Monterey Plaza Hotel

We've found that other people looking for this hotel also know it by these names:

  • Monterey Plaza Resort
  • Monterey Plaza Hotel And Spa
  • Monterey Plaza Hotel Monterey

Address: 400 Cannery Row, Monterey, California, 93940, United States

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Amenities at Monterey Plaza Hotel

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Spa
  • Suites
  • Bar / Lounge

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