Hawthorn Inn And Suites Napa Valley, Napa, CA - Reviews and Hotel Information

Well, upon check out, we were asked "How was your stay?" I busted up laughing and said you don't want to know. So, I'll write it all here....First, the surrounding area of the hotel is definitely not scenic. I felt as though I was staying somewhere "on the wrong side of town". Not even close to how it appeared on the hotel's website. The mattresses need to be replaced. It felt pretty worn out - lumpy. The air conditioning worked but not so well. It was extremely loud when it was on. Yes, they supply a hair dryer but something you would see in Europe - quite small. The toilet paper provided in the bathrooms was like sandpaper. I'm not a picky person but you would think so after reading this. It's not too often that I have a lot to complain about.

The complimentary breakfast is absolutely awful. The eggs are made of some reconstituted form of egg and I think it must be baked because it was very hard and dry. The potatoes were obviously precooked, frozen and also rebaked in the oven. Those tasted like cardboard. The second day of our stay, I insisted we eat somewhere else.

Hawthorn Inn And Suites Napa Valley, Napa

Hawthorn Inn And Suites Napa Valley

Napa Hotels