More about Hilton Suites Anaheim Orange
Overpriced, Badly Need Makeover
by TripAdvisor Member htc001
What a let down it was. The hotel lobby looks alright. The elevator has glass on one side so you can look into the lobby and dining room, which is kinda nice. The room itself is unpleasant. The carpet has stain everywhere. The toilet seat is all chipped. The decor is ugly. The sofa looks like it's at least 20 years old. The walls need to be repainted. We went in a large party and checked into 3 rooms total. 2 out of the 3 rooms are so old and yucky. The 3rd room looks like it got fixed up a little bit, so it's a bit nicer. I like the pillows though, they're big and comfy. Not worth your money, try some other place that has been kept up better. Unless you can get the room for under $75/night, it's not worth it.
Baseball trip to Anaheim
by TripAdvisor Member travelfromsf
My wife, son, and I spent only one night here. We were almost dissuaded by some negative reviews. The hotel could stand some sprucing up (it's in the average range in terms of being a bright and clean place). We got a great-sized small apartment (bedroom, large bathroom, not-full-kitchen with table and four chairs, and living room)very close to the Angels Stadium and a $3-per-day private bus to Disneyland. The doors to the bedroom closet need to be reset (that's room 908, if the staff is reading this) and someone appears to have kicked or punched a hole in the bedroom door. We paid $225, and we've paid less at the Anabella, which is nearer to Disneyland but wouldn't have helped with our wanting to walk to Angels Stadium. But we were aware that we were at a full-service hotel at the Hilton and are always aware that we are not at the Anabella (where we never really know if they'll have the type of room they promise until we get there). My wife says she was aware of traffic on nearby I-5 during the night, but my son and I weren't bothered at all. You could request a room on the other side of the hotel. It's not the place I'd pick when I am in Anaheim to visit Disneyland, but cannot see why I'd stay anywhere else when I go to see the Angels.
Do not Stay here
by TripAdvisor Member ChillyAlbertans
I see another review from my home town of Edmonton appears below...but although we have similiar addresses, we have different views of this horrendous property.
Our family of 6 expected to be treated to the usual high Hilton standards. Wow, were we disappointed. When we checked in around 11 pm there was one person working the entire hotel (or so the front desk attendent informed us). For that reason, the cot we needed could not be brought to our room until the next day. The room was so damp that someone had placed a towel on the window sill to catch the water pouring off the window. There was mold everywhere and the wall paper was hangin in clumps. The swimming area was a mess. There were missing tiles and mold every where. The sauna had a rusty nail (!) sticking out, divets were missing from the wooden slats primed for slivers and loose boards. What staff we did meet in our two nights there were unhelpful and discourteous. I could go on into greater detail, but suffice it to note that we checked out (along with a family from Saskatchewan who mentioned that fact during a shared elevator ride)very very angry. My conversation with the manager disclosed the fact that they were about to close for renovations. This would likley be the source of the condition of the place, but this is cold comfort for people in the place at a pretty price.
We checked into a wonderful motel style inn called the Annabella much closer to Disney. I am not a motel sort of guy, but this place had three rooms, wonderful staff and a great pool area. The Tangerine restaurant was wonderful too. The Motel is quite large with 7 or 8 separate buildings on what they say is 7 acres. It is across from Disney, but on the opposite side from the gate. Still a bit of a walk, but with our rental car, it was a quick trip to the Disney lot.
I am concerned that Hilton would allow a propety with their banner devolve into such a state, pending renovations or not. It has impacted my view of their chain...but I have to admit we stayed in two affiliated Embassy Suites Hotels over the course of the next week and loved them. Maybe this was just an abberation...an expensive one mind you.
great breakfast, beautiful courtyard, good for families
by A TripAdvisor Member
We stayed here for 5 nights with our family of 7 and found it to be very comfortable. Ask for a corner suite. Two pools indoor and outdoor, they were never crowded, in fact we were the only ones there most of the time. The breakfast was delicious, eggs, bacon, french toast, real O.J., yogurt, bagels, cereal and other entrees every morning. Although breakfast was included in the price we were shown the bill for what we had eaten every morning and it was $50. We never had to wait more than 2-3 minutes to be seated and it was not crowded! This saved us tons of money on food and we didn't need much for lunch. Our room was clean, had a large bathroom, 2 tv's, small balcony.
We felt safe and loved the open courtyard and view of the inside of the hotel from the ninth floor. This was a great value for us with our 3-day passes for all of us and our room for all 5 nights we paid under $1,000. The only thing negative was being 2 miles from disneyland and riding the shuttles took some time--usually about 30 to 45 minutes at the most. It was about the same cost to park at Disney as it was to ride the shuttle so this might be better for families with young children. After reading reviews of other hotels on-line we think this is one of the nicest hotels in the area.
Favorite hotel for Family Disneyland trips
by A TripAdvisor Member
We usually stay at this hotel on our trips to Disneyland. Last year we rented two rooms for 6 nights. We took my wife's parents and our 4 children. The rooms were clean, comfortable and spacious. We all loved the breakfast which saved a lot of time and money. We were ready to go early and didn't get hungry until dinner time. The personnel was attentive and friendly. Next month (April 2006) we are going to try the new Doubletree Anaheim suites which will also join the Hilton family of hotels. I hope it is as nice.
Hilton has slipped badly from its glorious past!
by TripAdvisor Member PKile
I stayed at this hotel for a 2-day technical conference. The atrium is impressive, but dated in a mid-1980's sort of way (lots of pale pinkish beige sandstone). The design of the hotel is frustrating. I was given a room on the second floor opposite the elevators. I searched for a more convenient stairway to use instead, but the only stairway from the second floor did not connect with the first floor lobby, but terminated at an alarmed emergency exit to the outside of the hotel. I had to use the elevator every time, both up and down one floor.
The first night there was NO hot water for showering! The single, harried desk clerk was taking phone calls every few seconds from irate customers. There was an unidentified intermittent noise near my room that no one could identify, it sounded like a service elevator or someone doing construction drilling during the night. The vending machines were removed for renovation of the area on my floor, and on the next floor up the ice machine was missing - I gave up searching for ice after that. The final irritation was a television that would turn on with the remote, but WOULD NOT TURN OFF! The set would revert to the Hilton advertising channel and stay there. I had to unplug it to get any sleep.
I would not recommend this hotel to any sane person.
I wouldn't stay here again
by TripAdvisor Member kbohms
I just returned from a trip to Disneyland for my little girl's 5th b-day. I got this hotel at a reasonable price, and being that it was close to Disney, I booked it for our vacation. The hotel lobby is nice, and at first it seems like a pretty decent hotel. I checked in and the staff was very friendly and accomodating.
We got to our room, which seemed clean and comfortable at first, but upon a closer look, the room was lacking attention to detail. Wallpaper was peeling, mildew in the shower, the beds were old, and very uncomfortable. After a long day at Disneyland, all you want is a good night sleep which was impossible on those beds.
We made a lot of use out of the pool area, the pool was all right for the kids, and it was heated. There are several hot tubs for the adults surrounding the pool which makes it nice to relax while watching your kids.
Overall for the price, I can't really complain, but next time I will pay more for a higher quality room.
Good Stay
by TripAdvisor Member noonieboat
We stayed for 3 nights at this hotel. The bedroom and bathroom were fine. Itwas nice to have (2) seperate rooms, and (2) TV Sets - kept the kids happy
The furniture in the front room was worn, but comfortable.
We were fortunate our room was not far from the elevator, it would have been a long walk to the other side of the hotel. We also had a corner room with a good view of the pool.
The pool was nice, my daughter enjoyed it!
The refrig in the room was great and worked out great for snacks in the evening. There was not a working ice machine on any floor??? I had to go to the restarant for ice, and housekeeping did not give us new ice bags each day.
I would have also liked to have seen liners in the trash cans.
The hotel was close to Disney which was great!
Overall they stay was good.
Place to relax away from the crowds
by A TripAdvisor Member
We had a great stay at the Suites. We have three children. The suite provided two rooms so we could spread out. One room had a sofa sleeper, microwave, wet bar, refrigerator, t.v., and dining table. The other bedroom had two full sized bed. There were very few people at the pool. Sometimes it was just our family. The outdoor pool is large enough to swim laps. The indoor pool is very small. The restaurant has a buffet in the morning. We didn't try it because it was faster to have cereal in the room. Getting to Disneyland was very easy on the shuttle that cost $3 per person. The shuttle was reliable. The hotel is a little far from Disneyland. It took about 20 minutes from our hotel to Disneyland on the shuttle. It is near the highway but we couldn't hear the highway noise in our room.
Photos
pretty fountain, Orange, CA
View of "Surf City" from balcony.
web photo of "Dutch Baby" pancake
Feeding the homeless @ Mary's Kitchen in Orange