| Hotel Rating: |   | | Satisfaction: |    | | Reviews: 2 | Photos: 2 | | 191 N Los Robles |
 | Pasadena Westin Pasadena Reviews | 1 - 2 of 2 |  |
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 | Westin Pasadena: Not up to Westin Standards
Tip Rating:   Satisfaction: |  |
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 by ATXtraveler
My first impression was from the GPS system that I use in the Hertz rent-a-car (a must for the business traveler). It did not have the Westin Pasadena in it, because this hotel used to be a Doubletree... so if you are using any GPS navigation, plug in the doubletree if you want to get there.
The valet parking was very slow, and did not have a single member that spoke English. The check-in staff was slow, and actually took 3 phone calls to them until they finally could explain how to gain access to their internet. (Tip: If you are checking in, get a username and access code, since there is no way to do it from your room).
The bed was the saving grace for this hotel, as it is a Westin Heavenly bed. I was out by page 2... (their commercial on how fast it is to fall asleep).
Also, make sure you have your gum or water when you arrive... 5 sticks of sugarfree gum and a bottle of water came to $6!!
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