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508 Petaluma Boulevard South, , Petaluma, Californ
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of people enjoy staying here
299 Opinions
tvdandy
User Rating
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The biggest benefit of this hotel is the walking distance to downtown. What is slightly weird about the Metro is the design of the rooms. It looks like something straight out of Dr. Suess. Giant chalkboards, and loud colored drawers and walls are part of the design. They are going for a interesting theme here. My room looked like a big kids room, interesting. It took a while to get settled in because this is privately owned so they seemed like they were still working out a system. Overall, pretty clean though, and, like I said, close to downtown.
Metro Hotel and Cafe
wigginsjm
User Rating
This is a half finished hotel, with an awkward entrance that leads to a non-functioing cafe that also serves as the reception. In addition, with only one staff person there is really no level of adequate service. No food, and coffee in a thermos. The hotel is located on a very busy street, yet is quite isolated from the downtown center of petaluma. The hotel is also not meant for business travleres or those on changing schedules; it has a 10 day advance cancelation policy . With a one week reservation, I advised at check-in that I would only be staying for five nights, however, they insisted on charging me for the last two nights even though I had already checked out. It has a confused european, asian, middle eastern decorating motif that ended badly. This is definitly a hotel to stay away from.
Unique Quality: Uniquely bad!
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The Metro combines French elegance and charm with an appealing, laid back, slightly shambling Californian atmosphere. The mattresses rule. I swear it was the most comfortable mattress I have ever slept on and the management has wisely set up a sideline in selling and getting these splendid mattresses delivered to your home. I might also add that I was recommended to the Metro by Tom Waits' people. If the Metro is okay by Tom it's okay by me and a damn good deal too.
Since I travel a lot, I am pretty tired of sterile hotel chains that all look and feel the same, full of people who merely work there to make money - and look like it, too.
Like somebody already pointed out, this was more like visiting friends. There was no reception as such, and it was even a but hard to tell which ones were the guests and which ones worked there. But that's only because everyone was so friendly. The Metro had a "French charm" that I've never actually come across in France and the room was bright and inviting.
If you insist on finding a "typical" hotel with a hotel bar, breakfast and such, you probably won't like this. If you want to feel welcome and don't mind taking a short walk to find a bar, nice restaurant or diner (which is actually situated right next to the hotel) this is the place. Thanks for everything, I WILL be back!
I held my Fundraising Bash at the Metro Hotel. The only way to describe it is that the entire evening felt magical. The atmosphere was wonderful. Every single guest commented on it. People didn't want the evening to end. This unique and charming Hotel is a true find.
The staff graciously consented, for an additional $15 fee, to our last minute request to let us bring our medium sized whippet hound, requesting only that we keep him off the bed. This is *not* a doggie hotel, but still it was good of them to accomodate us.
The afternoon desk person (Carolyn, I think) gets an extra 15 points for being knowledgeable enough to guide me to the best karaoke bar in town!
Working in modern corporate America means many nights in big chain hotels. For a team meeting to review the past year and start the new year off right, I wanted something different. I stumbled onto the Metro Hotel via an internet search, and took a gamble by using it as home base for a team meeting and outing in the wine country.
What can I say...it was all that I'd hoped it would be. Quaint, quiet, clean, fairly priced, and friendly...with a true European feel that is hard to find in the US. As soon as the crepe machine is up and running, this place will be perfect!
The Metro was an ok experience. Please don't be deceived by the pictures. Don't get me wrong, the place was clean but cramped. Had trouble sleeping due to noise and no airconditioning. You can hear everything going on in the hotel due to the wooden floors and paper thin doors. With the windows open you are subjected to all the busy street noises, other hotel guests sitting out on their patios at 3 in the morning, and all the smokers outside. While I was there they lost my receipt and bugged me about it for the first two days I was there then when I came home I was overcharged on the credit card. The bathtub in our room didn't drain well and while showering I was standing in about 6 inches of water. The cafe is not open nor does it look anywhere near ready to be open any time soon. My husband took one drink of the complimentary coffee and poured the rest out. Stayed here for the price but would rather stay in Napa for twice the price.
Lost on the freeway we are looking for a hotel. Worst we were expecting gloomy rooms and bad smells and at best clean rooms. Here we are on Petaluma Boulevard. “Look a cute red house and it says Hotel!!!” We were hoping that it was ours. METRO five letters on top of the entrance door. Our hotel? We park our car smiling and wondering what was awaiting us. A beautiful conference room with two beautiful wooden tables, so simple so well chosen, in the entrance a little wooden groom welcomed us. The café and all the little antiques were so charming and showed quite a lot of taste. The stair case had two little vases with unique white flowers. Our room had little blue chairs that reminded us of our South of France. Our love bed was so very comfortable. But also there was the mystery and discretion of the owners. Thank you for this precious stay that you gave us. Unforgetable!!!!
Good Luck!!!
Brice and joahnna
I am visiting my family in Petaluma and am staying at the Metro Hotel for the fourth time. I have been so welcomed by the owners and staff, I feel that it is a home away from home. It is fun to practice my rusty French with the hotel's charming owner. The hotel is immaculate and I am comfortable with the wood floors (with carpeting, you never know what hidden debris has been left behind by former occupants). The queen bed is heavenly to sleep on and when I asked for a rollaway for my granddaughter to spend the night, they provided it at no extra cost. I wouldn't consider staying anywhere else!
Uniquely bad!
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Address: 508 Petaluma Boulevard South, , Petaluma, Californ
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