Mission Valley Resort San Diego

First called to see if the suite was ready, the answer was yes. I was traveling with my 2 year old granddaughter, and wanted to check in..When we arrived, the ingnored us than finaly got to check in than we ended up waiting for two hours in the lobby, while my grandbaby wanted to eat & nap was crying the intire time!!! the finialy gave us a key(not to the suite we paid for of corse!!) We opened-up the door and I thought some one had ransacked/distroyed burglerized the plase and feared that the person(s) my still be around!!! SCARY the bed was on the floor, wires where the t.v could have been were exposed. not to mention the danger it would have caused all of us. We ran back to the front desk to tell what happend The night mgr ststed she didnt know they were remodeling rooms!!Can you beleive that!
They refused to give a refund, or my suite..
DONT EVER GO THERE!!!!!!!!!!!!!

Directions: Hotel circle/ mission valley. ca