Pacific Inn Hotel And Suites

1655 Pacific Highway, San Diego, California, 92101, United States

3 Reviews

Pacific Inn Hotel & Suites
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77%

Satisfaction Average
Excellent
31%
82
Very Good
32%
84
Average
13%
35
Poor
7%
20
Terrible
13%
35

N/A

Value Score No Data

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Good For Solo
  • Families76
  • Couples75
  • Solo79
  • Business65
  • Stay away! This place is terrible.

    by

    This is the worst hotel I have ever stayed at.

    After they checked us in and swiped our credit card, we moved into our room and went out for the day. When we returned, we were locked out of the room and told there was 'a problem'. They had decided the rate for the first night was incorrect, and wanted us to pay more for the room! All other hotels were booked and we couldn't produce the paper confirmation (that night was added to the reservation over the phone), so we agreed to pay an extra $36. Then they informed us that they had moved all of our stuff out of our room and it was sitting in the lobby! They had just thrown our laptops, clothes, etc, into our bags and moved us out. Incredible

    The staff was incredibly rude at all times. On checkout day, they handed us a credit card slip and told us to sign. I asked for an itemized bill and there were $18 of bogus charges on it. $8 for the 'room safe'. $10 for 'water'. Despite the fact that we never drank any of their bottled water, and never had a key to our safe, the counter clerk said they were standard charges and refused to remove them. When I went back up to the room to prove to him that the safe had a key-lock with no key, the maid had already come by and removed money we left on the counter. Granted, this was eventually supposed to be her tip, but we hadn't checked out yet and we were still in the hotel. Isn't that technically robbery?

    A sign behind the desk states they're not responsible for lost or stolen items. So they charge for a safe, and then they're not responsible if something gets stolen from it? Nonsense.

    Did I mention the freight train that rolls by your window (literally, by your window) at 3AM and blows its horn for 20 minutes. Not the hotel's fault, but it certainly adds to the nightmarish quality of your stay.

    And don't count on the wireless access working. That's just another scam.

    The hotel is filthy, the staff is rude, and the business practices are dishonest if not illegal. I plan to file a complaint with the SD BBB.

    Unique Quality: The only thing unique about this place is how unbelievably bad it is.

    Directions: Near the harbor and Little Italy.

  • bocmaxima's Profile Photo

    the cheapest place downtown

    by

    I stayed here for two nights in March, and found it quite nice. Downtown San Diego has more or less no reasonable hotels except for this place.
    The location is unbeatable. It's right on a street corner, which is busy during the day, not so much at night, a block from the bay, four blocks from Downtown, two blocks from a trolley station, three blocks from the Little Italy/India Street area, right off the I-5, ten minutes to the airport...should I go on?
    This is an older hotel run by a Pakistani family. You should expect something like that of a Travelodge or low-end Super 8. Parking is very limited, and the spaces are tiny, so I would suggest that, if you go out at night, walk or take the trolley. There is also a free breakfast in the morning, but it's just those little muffins and coffee.
    The neighborhood is a little more deserted at night than the surrounding area, but it's generally safe. Your car should also be safe, except from maybe bad parkers scratching it or hitting it with their doors.

    Unique Quality: Location and price are all that is going for this place. Rooms look out at the walls or windows of other buildings typically.
    Being so close to the trolley, you can go just about anywhere from the hotel without driving though.

    Directions: Pacific Highway at Grape Street. From Downtown, use the Hawthorn Street exit on the I-5. From the airport, just stay on Pacific Highway.

  • Book at Your Own Risk!

    by

    This place does not hold reservations and will likely give your room away if they find someone who will pay more, then try to overflow you to one of their lower class sister locations...This is a huge bait and switch scam that takes advantage of travelers!

    We tried to check in with our printed booking confirmation and they claimed that they never received the reservation. Unfortuantelly we did not read other reviews on this hotel first to see that this is a pattern of behavior for them, so my advice is not to risk the hassle and avoid these properties.

Comments

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 Pacific Inn Hotel And Suites

We've found that other people looking for this hotel also know it by these names:

Pacific Hotel San Diego
Pacific San Diego

Address: 1655 Pacific Highway, San Diego, California, 92101, United States