Chancellor Hotel on Union Square

If Rosemarie had not been sick, this would have been a wonderful stay. She can describe in detail the four walls of our hotel room.
The room had a desk and table as well as two large beds which were comfortable.
There was no fridge, like 99% of American hotels, nor was there facilities to make a cuppa, again like most American hotels. You could, however, catch the lift downstairs and have a cuppa out of a machine down there. Very inconvenient.
Room was clean and serviced regularly.
T.V. with plenty of channels and internet access is free which was much appreciated.
My only real complaint was with the staff. Some were excellent, others not so. It was apparent that some of the staff hadn't been there long and local knowledge wasn't that good with some of the staff but others who apparently had been there for a while were very competent.
The attitude of some of the staff could have been more congenial however.
Breakfast was adequate in the neat little dining room and service was prompt.

Unique Quality: Unlike others, I didn't find the rooms too small. One thing the others have failed to mention is that there is a walk in room where you can put all your luggage and hang it too. This is the main thing that takes away room wherever we stay, i.e. clothes and stuff strewn everywhere. Here we had somewhere to store it.

Directions: Right near Union Square

The few negative reviews I'd read about the Chancellor Hotel is actually what made me book it: some people complained that the rooms were too small, with no A/C, sort of like a European hotel - I was sold! The Chancellor is located on Powell Street, just a few steps away from all the action at Union Square. Its central location makes it very easy to get around on foot or by cable car, streetcar, bus or subway (there is a BART station located just down the street). The staff was great and made us feel very comfortable, and yes, our room was somewhat small, but it made it incredibly charming and cozy. The one thing that prevents me from giving it a 5-star rating is the bathroom, which was clean but a little outdated.

Unique Quality: We loved starting everyday with the free coffee and fresh cookies that were available in the lobby! Free Internet is available in all the rooms, and there is a tourist information desk in the lobby through which you can book tours, buy postcards and batteries, etc. There's a small bar in the lobby, and there also is a restaurant called Luques - we had breakfast there one morning and it was very good and reasonably priced.

Directions: Union Square area

Charming hotel in perfect location. Staff was helpful, friendly & knowledgeable. Room was quiet, comfortable & more than adequate. Breakfast was efficient & delicious; loved the omelets made to order & eggs benedict were impressive.

Unique Quality: Very pleasant, no complaints

Directions: In the heart of Union Square the Cable Cars & buses passed in front.

This hotel was great. It didn't cost much more than the average hotel in this city and the location is perfect. It's located right on Powell Street which means right in the heart of the shopping district. It's also just a few short blocks from the BART station. The room was average sized and clean and the hotel staff was friendly and helpful. I also liked the fact that high-speed internet was free in my room.