Handlery Union Square Hotel

3.5 out of 5 stars3.5 Stars

351 Geary Street, San Francisco, California, 94102, United States

6 Reviews

Handlery Union Square Hotel
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Satisfaction Excellent
Very Good

Value Score Poor Value

Costs 74% more than similarly rated 3.5 star hotels

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Good For Families
  • Families83
  • Couples82
  • Solo80
  • Business69
  • Benson35's Profile Photo

    Excellent location


    The rooms are of adequate size. We weren't falling over each other and the bathroom is comfortable enough have a good sing and dance in the shower of a morning or evening!
    The rooms have a bathroom, TV, wardrobe, drawers, alarm clock and desk (with notepaper and pen).
    All rooms are accessible by lift or a staircase.
    The hotel is clean, likewise the rooms, bathroom, internet area, seating in the lounge, corridors, lifts etc.
    The staff are very polite and friendly, they will help you in any way they can.

    If you decide to have breakfast in the hotel, it is served in the bar next door (accessible through the hotel).
    Personally, I need a little more in me to start my day exploring San Francisco. Be prepared to wait at least half an hour before a table is ready, then again for drinks and then for food after booking in.
    The quality of the food is good, the eating and waiting areas are clean and pleasant, and you are mostly greeted with a smile.

    If like me, and a large cup of coffee is needed at the start of each day, you are never too far away from a Starbucks! Nearest one to the hotel being a 3 minute walk away on the oposite side of Geary Street.

    To use the internet area, you must purchase minutes at the front desk. You don't have to use all of the minutes at once. The area is a room which is quiet and can only be accessed with a room key.

    All-in-all I would recommend this hotel.

    Unique Quality: Concierge service.
    There may be a tiny que to see him, but it's well worth the wait! These people are fountains of knowledge. They happily, and with humour, answer your questions. They will book taxi's for you, tell you how to get to a certain place and how long it will take, mark out maps to show you the route (which are free) and tell you where you can go for something to eat.
    The chap that helped us on a few occasions was lovely. We always left him smiling!
    This service does have service opening & closing times.

    As a tourist, it is the hub. The tour buses stop here, the walking tours can be picked up here, public transport is easily accessible, there are 100s of shops, places to eat, bars to drink in and China Town is on the doorstep.
    But if your idea is to sit outside with a latte, soaking up the sun and breathing in the atmosphere (and I don't mean pollution!) and people watching, then the middle of Union Square is the place to be.
    You could easily spend hours here without exploring the surrounding streets.

    Directions: From Union Square.
    Stand outside Macys facing the square. Walk right, cross the street and continue. The hotel is on the side of the street you are walking on.
    Literally a 2 minute walk.

  • What a Tragedy


    This unfortunate hotel posses a charming exterior positively contributing to the delightful cosmopolitan embrace of the spirited city of San Francisco. While mingling its brilliant external appearance with that of the city ambience is laudatory, tragically, these superficial blessings are soiled by insensitive and careless attitudes on the part of staff. People are the heart of the hospitality profession and the people providing services at this cursed property are, frankly, heartless. A fruit rots from the inside out. The causes of the fermentation at this property are unknown to me but the fermentation is nevertheless evident. While I will never fathom the reasons for the interpersonal callousness I experienced during my stay, I do feel, and, as a feeling being, I do know the experience at the Handlery Union Square was shamefully unpleasant. The facilities, rooms, and amenities were satisfactory but no better than ordinary. Unfortunate and tragic.

    Unique Quality: Good location on Geary Street but rather ordinary facilities. Rooms are clean but decor was uninspiring.

  • polyprincess's Profile Photo

    Charming and well located


    An older hotel full of charm with wonderful staff, beautiful rooms and easy access to the trolley cars.

    Unique Quality: Jon Handlery is a lovely gentleman and the owner of the property. His friendliness and caring for his guests is reflected through the service provided from check-in all the way through.

    Directions: Dead heart of Union Square - great spot!

  • lynmur's Profile Photo

    Our Hotel


    We had a lovely stay in this hotel, the staff were always friendly. It was clean and the room we had was huge.

    Unique Quality: Nice restaurant. Never had time to use the pool

    Directions: Right off Union Square and in the heart of the Theatre District

  • Russ60's Profile Photo

    A great base from which to explore


    We arrived at about 8.00pm, very tired from the long flight. The reception staff were very helpful, we had pre booked the deluxe city tour and Alcatraz before we left and the tickets were there for the following days trip.
    The rooms were clean and very comfortable and the hotel has a swimming pool for the energetic.
    The Handlery is well placed for buses and the Powell and Hyde trams.

    Unique Quality: Ideally positioned on Union Square for restaurants and shopping.
    A good location for buses and trams.
    A short bus ride to Chinatown.

    Directions: Union Square

  • joanj's Profile Photo

    Located in the heart of downtown San Francisco


    This hotel is centrally located, near to the cable car, shops like Macey's etc.,
    clean, comfortable.

    Unique Quality: The hotel does have a pool, but we did not have time to take advantage.

    Too busy sightseeing!

    Cannot give prices, as it was included in our package tour.

More about Handlery Union Square Hotel

Handlery great but!!!

by TripAdvisor Member Irelandcharlie

Myself and 4 Girlfriends stayed in The Handlery Hotel for 4 nights, we had booked a twin and triple room on arrival we were upgraded to the club section with interconnecting doors Fantastic location a lovely hotel, I would recommend to anyone except for one thing the staff are not very friendly in particular the bar staff. We found them very rude no way helpful and if they could avoid serving us they would. I would still stay there again as the location and hotel were first class. Probably avoid having a drink!!!


by TripAdvisor Member celticshedevil

We booked the Handlery Union Square for our first 3 nights (19-21 April 2004) of our honeymoon which began in San Francisco. We booked a room in the Club Section and the room was gorgeous. The hotel is in a fab location right round the corner from Union Square and all the great stores/restaurants etc. Fab location!

Heres the but.......the room overlooked an Irish Pub....and at 2am every morning we were woken by the pub emptying. The first morning I couldn't even figure out where I was or what all the noise was about because it sounded like it was right outside our door. By the 2nd morning we were not impressed. We only had one more night and the hotel was fully booked so we lasted the full 3 nights. This hotel has a great location with lovely rooms but it seriously needs to invest in double-glazing!!!!!

The check-in staff wore scowls constantly and when my husband rang down to ask a question was given 'No' as the reply and the phone went dead. The concierge was the most unhelpful man I've ever met and the restaurant staff were so slow and unfriendly I felt I should have been paid to eat there.

We met a couple who stayed at the Westin St Francis and couldn't praise it enough so I think we'll be going there next time. It was in our short-list initially but a friend recommended the Handlery and we said we'd give it a try. Not the most restful 3 nights I've ever had though!

Quaint and Enjoyable, but....

by TripAdvisor Member Papdadio

The Handlery Union Square, San Francisco, CA is a quaint hotel in the heart of Union Square. The location is ideal seeing the sights of San Francisco via walking, public transportation, and personal auto.

The hotel staff is quite helpful (e.g., the concierge service was very knowledgeable and friendly) with the only exception being one member of the front desk staff who seemed to being having a perpetual bad day each time I or a member of my family interacted with her. Not-a-problem, however, we simply "infuriated her with kindness" and sought out the concierge representatives.

The room was nicely appointed with comfortable beds. The only complaint offered would be the miserable view of a back alley and roof top air-conditioning units. Speaking of air-conditioning, it is my assumption that the roof-top air-conditioning units were only for show as the temperature in the room seemed to never drop below 75 degrees and was not remedied even after contacting maintenance. This, however, was resolved by opening the windows at night with surprisingly little noise creeping in from the outside.

While all rooms in San Francisco come at a rather hefty price, overall the Handlery offers nice mid-week packages for the holiday family traveler. Bring a fan and enjoy the accommodations of the Handlery. It's always more enjoyable to suffer a bit of heat in a quaint luxury hotel as compared to the factory hotel boxes occupying most cities.

great location but be aware of room sizes

by A TripAdvisor Member

We stayed 2 nights in april 2004. In the historic wing. The place was nice and clean, staff was friendly.Location was great...close to all the huge department stores all within walking distance. But remember not to stay in the rooms by the street as they are small in size and noisy...you can hear all the traffic and talking/screams at night by passer byes..it makes it difficult to sleep...the rooms further in are more spacious..we experienced both rooms as the toilet plumbing went bung!..and we were moved to the inner rooms away from the street noise...I can say that i would stay there again but room size and positioning are important..but location was fantastic.

Forum Posts

hotel handlery

by antnhec

anwyone know about this hotel, and about booking through venere

RE: hotel handlery

by yvr

Handlery Hotel in SF is a good choice. Good location. Why don't you book it directly on their website.

RE: RE: hotel handlery

by lonnieg

i stayed in their hotel in san diego which was very good for the price, and on the back of this have booked to stay in the one in SF in november. again a decent price, looks like a good location and i just booked it directly with them.
hope this helps,

RE: hotel handlery

by JonoMan



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 Handlery Union Square Hotel

We've found that other people looking for this hotel also know it by these names:

Handlery Hotel San Francisco
Handlery Union Square San Francisco
Hotel Handlery Union Square

Address: 351 Geary Street, San Francisco, California, 94102, United States