Palace Hotel

2 New Montgomery Street, San Francisco, California, 94105, United States
(5 star hotel)
#33 of 363 hotels in San Francisco
Great (4.0 out of 5.0) 11 reviews
TripAdvisor Traveler Rating
Based on 1844 reviews
Enter dates for best prices
Compare best prices from top travel partners

Value Score

Poor Value

Costs More than similar hotels

See Popular Hotels


Singles Luxury Travel Romantic Travel and Honeymoons
See Amenities
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
rstary's Profile Photo

A Luxuriously Sweet Deal

Great (4.0 of 5.0 stars)
by written on October 2, 2009

This hotel is elegant. We were fortunate to snag a great deal on the internet without knowing this was the hotel. It was fantastic. Rebuilt after the earthquake in the early 1900s. The picture I've included shows the main dining room as you enter the front of the hotel.

Unique Quality: This place is 100 years old and they take care of you. Ronnie was a wonderful waiter for the Sunday brunch.

Directions: Market and Montgomery St.

cochinjew's Profile Photo

Elegant and Comfortable

Good (3.0 of 5.0 stars)
by written on June 15, 2008

I came to the city to attend a medidcal conference, and wanted to avoid the main hotels where many of the participants were staying. I chose Palace Hotel, for the friendliness over the telephone when booking the room and also the fact that they gave me a rate much better than normal for this time of the year.
The rooms are well equipped. the bed is very comfortable. i dont have any sort of view from the room , even though i am on the 7th floor but the rooms are large, have high ceilings and has large bathroom with a good shower.
The staff are friendly as they are at most hotels in this area. the hotel is near the BART so that you can come and go to the airport without much problem even if you have luggage.
The doormen and the concierge are a little pretentious but that goes with their job. the bellboys and the reception staff are at the earth level and charming.

Unique Quality: early last century building with elegance
recently remodelled
comfortable rooms and bathroom and accessories
waling distanec to moscone centre where the convention is being held and also the museum where there is an exhibition on frida kahlo
lots of cafes around
jsut beware that san francisco closes early, so get your dining done early

Directions: Bart from the airport, get off at Montgomery, viola are just in front of the hotel

heryanta's Profile Photo

Old world luxury

Great (4.0 of 5.0 stars)
by written on November 25, 2007

Stayed for three nights after Thanksgiving in this old hotel on Montgomery & Market. It is a wonderful >100 yr old building that has been restored recently. Think marble staircases and glass dome dining room :)

Room - Very good
I stayed at their cheapest room - it is probably about 300sqft which is not bad for a downtown San Francisco hotel. What it lacks in space they try to compensate with furnishings. The bed is very comfortable and so is the work chair. The bathroom has marble sink and the door and wall are thick so I don't hear anything from the rooms next door, apart from when they turn the shower on.

Service - average
No coffee maker in the room, the fridge is not stocked (no mini bar) and internet costs $17/day, although noticeably faster than most hotels (stable download at 100kbps). 24 hr room service is nice albeit pricey.

Location - superb
On the corner of Market St. and New Montgomery St. 5+ mins walk to Union Square and Westfield Shopping Center. 10+ mins walk to Chinatown, 15 mins walk to North Beach and the Ferry Building/Embarcadero.
The Montgomery BART station is right outside the hotel entrance on Market St., which means getting from and to SFO is a piece of cake.

Price - very good
I booked it early and got the room for $145/night; a great deal for a hotel of this stature.

Overall - very good
I will consider staying here again, if I can get the similar deal.

Directions: on Market & Montgomery

Fishermans Wharf san Francisco

Great (4.0 of 5.0 stars)
by written on October 8, 2007

What a great location. Near to everything you want to see in Downtown San Francisco. Easy tram ride to city centre. Superb beds, maybe the rooms need a bit of decoration but staff and amenities all you want.

ATXtraveler's Profile Photo

A Grand Old Hotel

Good (3.0 of 5.0 stars)
by written on August 6, 2007

During a recent trip to San Francisco, there was an internet special on one of San Francisco's older hotels, the Palace Hotel. I took advantage of this deal, as it was clearly less expensive than my usual haunts. The Palace recently joined the Starwood Preferred program, which is the hotel chain I use almost exclusively on business trips.

This hotel was originally dreamed up by William Ralston of Bank of California fame. He unfortunately went broke building the hotel, and died shortly before its doors opened. It was built to be up to the famous standards of European grand hotels.

It was fully restored in 1989 after the second major San Francisco earthquake.

As for the hotel itself, I was upgraded to a suite on the 3rd floor, which was spacious, including a sitting room and also a bedroom. The room's bathroom is small, but adequate with shower and bathtub. Most of the furniture is antique, with modern amenities such as tv and radio included. The radio was on to the opera channel upon entry.

Workout room is available, but there is also a beautiful pool which made me wish I brought my suit! I did not get a chance to have a meal here, so I can not speak to the food.

Unique Quality: Rooms from $300 at rack rate, my rate was $180 from

HarmoniousBotch's Profile Photo

Resting on their laurels

Great (4.0 of 5.0 stars)
by written on May 18, 2007

The Palace hotel is one of the most elegant hotels I have ever stayed in. The interior decor ranges from fine to breathtaking.

The location is excellent: there is a BART and Muni station right next to the building.

But the management is resting on its laurels. Nothing is really done badly, but there are a bunch of things that are done as if it were a Motel 6.
-The internet on your tv ( at $10/day ) is absolutely useless: it distorts web pages so as to make them unreadable.
- There was only one end table, and one bedside lamp in a room with a kingsize bed.
- The food was mediocre. We paid $89 each for their Mother's Day buffet, and the food was the quality of Denny's.

Despite these minor flaws, we enjoyed our stay. It is a very romantic place. ( If you are staying for business, go to the Park Hyatt a couple blocks away. It's not romantic, but well managed )

Directions: It is at the New Montgomery BART stop.

loveadventure's Profile Photo

Very Nice Hotel with view of Bay Bridge and Bay

Best (5.0 of 5.0 stars)
by written on January 16, 2006

Great 4 star hotel with grand lobby, hanging plants and glass elevators. The rooms are large and well furnished with balconies that open to the Bay and overlook the Bay bridge. Great for viewing sailboats, local sculpture and the beautiful bay. Great location for going just about anywhere. You can take the cable car just blocks away to Chinatown or the trolley car which stops just outside the hotel to Fishermans Wharf. The hotel has a piano bar and cafe and a wonderful restuarant at the top! Visit the rotating resturant which offers a delicious local treat Ciappino. (Did I spell that right?) It's a great mix of local seafood in a red sauce served over linguini .

Unique Quality: Great views, quiet. large rooms great staff. Access to cable car and trolleys. Shop at Market Street for great bargains, or go to the Embarcadero's for all the finest stores

Directions: On market street, 10 cable car ride to Chinatown, 20 min ride by trolley to Fishermans Wharf.

goingsolo's Profile Photo

Palace Hotel

Great (4.0 of 5.0 stars)
by written on July 5, 2005

I'd heard mixed reviews about this place so I wasn't sure what to expect. The hotel interior is beautiful and, while refurbished, maintains the historic look that made the place famous.

The rooms were remodeled and, while they don't have the great showers and great beds of other Starwood hotels, are pretty comfortable. I had a slightly larger room with a small sitting area and it was pretty comfortable (the room that is.) The high ceilings make the room seem larger, but it wasn't as small as I'd been warned about. Everything was in working order, but the lack of a coffee maker in the room was disappointing. If you're a caffeine addict like me, don't be too concerned about this as there is coffee available in the lobby. The walls are pretty thin too, so you may want to bring earplugs if you're a light sleeper.

I can''t comment on the restaurants because I didn't eat in them. But the lobby bar is pretty impressive and worth a stop if not a cocktail.

Service here was excellent too. The staff really go out of their way to be helpful and can arrange tours, reservations and even shuttle service back to the airport. They try really hard to meet the luxury hotel standards and I was pleased with all their efforts.

Go for it!

Best (5.0 of 5.0 stars)
by written on October 31, 2004

I lived in San Francisco (everyone calls it "The City" and never call it "Frisco") for several years, and now I visit there on business several times a year. When I go to The City I want a "San Francisco fix", and you can only get that from staying at the Fairmont, the Mark, the St. Francis, and the best of all, The Palace. If you want to feel San Francisco from its roots to its future, this is a classy and hip place to stay. It is great for business as it is next to the Montgomery Street business area and great for tourist as it is right on Market Street with access to public transportation. I love to just think about this great place!

Unique Quality: Business services is excellent. Great places to meet clients or have a cocktail at six with a friend. It is an elegant place full of history and charm. Sometimes I can get a great pre-pay price on the internet; e.g. $129 a night which is like "stealing" for this place. Go to the Palace Hotel web site.

Directions: Montgomery Street business area. It is at Market and Montgomrery.

Sandi-2004's Profile Photo

Incredibly Beautiful Dining Room

Best (5.0 of 5.0 stars)
by written on September 1, 2004

Everything was perfect at the The Palace.
Whether you stay here or not, be sure to stop
in to see the gorgeously restored and exquisitely
designed dining room.

Unique Quality: The Garden Court dining room is grand in every way. Graceful columns soar above marble floors towards a dome of stained glass, and the menu is as elaborate as the gold leaf sconces and mirrored doors.

The photo doesn't show the size of the room or
the vast dome of hundreds of squares of
stained glass. It's truly magnificent & represents
the traditional San Francisco.

Directions: South of Union Square

Ewa-Monika's Profile Photo

Palce Hotel is beautifull but...

by written on August 24, 2002

Palce Hotel is beautifull but expensive, with perfect location near Financial District and Union Square.
They have incredieble concierges there: guys who know everything, no matter if you want to buy a gift for your mom or eat a special dinner, they will give you the best advice. Even if you don't live in Palace, use concierge to discover the best places in San Francisco.
300 USD per night, 235 USD - during weekends.

Directions: San Francisco, 2 New Montgomery St., tel. 415-512-1111

Nearby Palace Hotel

Palace Hotel

We've found that other people looking for this hotel also know it by these names:

  • Palace Hotel San Francisco
  • Palace San Francisco

Address: 2 New Montgomery Street, San Francisco, California, 94105, United States

18 Photos of Palace Hotel

View Professional Photos

Amenities at Palace Hotel

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Business Services
  • Pets Allowed
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

San Francisco Travel Forum

Need advice about San Francisco, California? Visit the Travel Forum for San Francisco and ask our Answer Gurus.

Latest San Francisco hotel reviews

Park Central Hotel San Francisco
Great (4.0 out of 5.0) 5 Reviews
Inn on Broadway
Very Good (3.5 out of 5.0) 2 Reviews
Mystic Hotel by Charlie Palmer
2 Reviews
Hotel Vertigo
Excellent (4.5 out of 5.0) 7 Reviews
Parc 55 Hotel San Francisco
Great (4.0 out of 5.0) 9 Reviews
InterContinental Mark Hopkins
Best (5.0 out of 5.0) 12 Reviews
Hotel Triton - A Kimpton Hotel
Great (4.0 out of 5.0) 13 Reviews
White Swan Inn
Very Good (3.5 out of 5.0) 3 Reviews
Sheraton Fishermans Wharf Hotel
Excellent (4.5 out of 5.0) 4 Reviews
Hilton San Francisco
Very Good (3.5 out of 5.0) 17 Reviews
Marines Memorial Club Hotel San Francisco
Excellent (4.5 out of 5.0) 2 Reviews
Harbor Court Hotel - A Kimpton Hotel
Great (4.0 out of 5.0) 5 Reviews
Explore Deeper into San Francisco
Things to Do
Things to Do
Coit Tower
Things to Do
Twin Peaks
Things to Do
Alamo Square
Things to Do
Union Square
Things to Do
Travel Pass
Off The Beaten Path
Specialty Shops
Beaches / Pacific Coast
Off The Beaten Path
Warnings and Dangers
Union Square
Off The Beaten Path
Clothing Stores
Art / Music / Other Museums
Off The Beaten Path
Comfortable Shoes
What to Pack
By Car
Warnings and Dangers
Pier 39
Umbrella / Rain Coat
What to Pack
By Air
Muir Woods N. M.
Off The Beaten Path
Alcatraz N.P.
Tourist Traps
Bubble Lounge
Cheesecake Factory
CHINATOWN district
Off The Beaten Path
Lori's Diner
Fog / Weather Conditions
What to Pack
Bicycle / Rickshaws
Combined Suggestions
Beer / Wine Bars
House of Nanking
SOMA District
Art / Theater / Concerts
S.F. Sights
Local Customs