Solvang Inn and Cottages, Solvang, CA - Reviews and Hotel Information

Although the rooms were fine, the staff was awful! There were accidently two reservations made in our name by the bride at a wedding we attended in Solvang. The front desk didn't tell us this until check out. So we had to pay for both rooms. There was no way for us to know there were two rooms saved for us. I don't know who was at fault for the situation but the gal at the front desk was horrible. I hope she wasn't the owner, although I think she may have been. She was not only unaccommotdating, she was terribly rude and condescending. Although the wedding guests came from all over the world and took up at least 60% of the hotel that night, she still forced us to pay for both of these rooms. Even after the bride and her father went in and tried to work something out. All she would say was, "This is not our fault." Terrible customer experience. Horrible stay. We were very disappointed.

Solvang Inn and Cottages, Solvang

Solvang Inn and Cottages

Solvang Hotels