Hotel Boulderado

Pretty but DON'T Eat there

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2115 13th St
Boulder, CO 80302
(303) 442-4344 Hotel Boulderado
Category: Hotels

12/21/2011
A note that this review is strictly about our dining experiences at the Hotel Boulderado, not our actual stay at the hotel.

Several friends and I recently experienced the Boulderado's Thanksgiving Buffet as well as their Holiday Tea. The food is MEH, at best. As far as Thanksgiving - food was not bad tasting, but selection was limited, the holiday tea was FAR worse. Scones were dry and inedible, tea was brewed weakly, and nothing was served that was in comparison to what I have normally experienced at formal British teas ( and yes I have been places like Bettys Tea Room in York, England) but what is much worse than the food quality is the absoultely horrendous waitstaff. On Thanksgiving our waitress was barely present, they tacked on a 20% gratuity for a buffet where we served ourselves, and then the waitress overcharged us $150 on our bill, presented it suspiciously to the two people who had been drinking at the table, and then when confronted about her HUGE error, laughed it off and said she "wondered why her 5 top was a higher bill than her 10 top". You "wondered" but didn't take even 5 seconds to check your math??? My party was entirely convinced her motive was a deceptive one, and that she full intended to pocket the extra funds. Then our waiter for the high tea was incredibly rude, took over an hour before he could even bring us one pot of tea, kept removing all of our plates and utensils and repeating himself in his attempts to upsell the menu. The entire tea took over 3 hours, which was ridiculous considering it was weekly brewed tea, dry scones, a plate of cookies, and some slices of bread with egg salad on it, with a price tag of over $40 a person I will take my business elsewhere. The final insult of the Holiday Tea was that this waiter as well tacked on a 20% gratuity for a table of only four. He certainly did not deserve this much of a tip, and I am very suspicious the reason Boulderado automatically adds gratuity to everything is they know that their waitstuff is horrible and would never make those kind of tips on their own. Spend your money elsewhere if going to a historic hotel for a dining event or special occasion. The Brown Palace, and the Stanley in Estes Park are far superior in every way.

Unique Quality: Pretty old hotel, to bad the service is so horrid