Cheyenne Mountain Resort

4.5 out of 5 stars4.5 Stars

3225 Broadmoor Valley Rd, Colorado Springs, Colorado, 80906, United States
Cheyenne Mountain Resort
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86%

Satisfaction Very Good
Excellent
36%
193
Very Good
35%
187
Average
15%
83
Poor
9%
49
Terrible
3%
17

Value Score Poor Value

Costs 41% more than similarly rated 4.5 star hotels

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Good For Families
  • Families79
  • Couples69
  • Solo62
  • Business76

More about Cheyenne Mountain Resort

Very nice resort

by TripAdvisor Member IAvacationer

My husband and I just got back from a 5 night stay at the Cheyenne Mountain Resort. Our room was very nice - king size bed and pretty view of the lake and surrounding mountains. The best part of our stay was the service. We ended up missing our flight direct to Colorado Springs due to bad weather in Chicago, so we flew to Denver and rented a car. Because of the airline cancellation, our luggage was flown to Colorado Springs airport the following day. We phoned the front desk and they were wonderful. They phoned the airline for us and had our luggage delivered to our room by noon the next day. The concierge at the resort - Stuart was wonderful. He helped us out tremendously with planning our activities - everything from tee times and scheduling our white water rafting trip to excellent restaurants every night. I would recommend this resort to anyone. The rooms were clean and pleasantly decorated. The view was gorgeous and we had a really delightful vacation.

a great family spot!

by TripAdvisor Member NormalNancy

We just returned yesterday from Cheyenne Mountain Resort. It's a great family spot & a wonderful location to visit the Rockies. Though the rooms are average, the views are great! We had a deer walk right past our patio! The resort pool is nice, though could use better maintenance (many dirty towels & dishes laying around, no clean towels available, snack bar frequently closed). The real prize is at the adjoining (free) country club. the pools & beach entertained our 9 & 11 year olds great. We had a great rafting experience w/ Echo Canyon Rafting out of Canon City, Colo. We did the raft & rail (though the rail was kind of boring). Stick w/ the rafting only and you're in for a remarkable experience. Also pack a picnic & travel up Pike's Peak & Garden of the Gods. So awesome. A great mountain experience!

Not what I expected!

by TripAdvisor Member chell24

My family recently stayed at the Cheyenne Mountain Resort for 4 nights. When we arrived we were very impressed with the property and service. Unfortunately after we received our room we were less than pleased! There are several buildings on this property and we were located in the one furthest from the main lobby which was very inconvenient for our two sons to enjoy the pool on the property. To use the Country Club pools, we had to drive. We called and asked for a room closer to the pool, but were not offered any change. This kind of started out trip off on the wrong foot.

The room was dated and was only average. We were promised a mountain view and if you stood in the corner of the balcony, you could see the mountains. Again, not what we expected.

On the second day, the light fixture in the bathroom broke. We called maintenance and they came right up, but could not fix until the next day. Needless to say, getting ready early the next morning was a little difficult. When we got back to our room that evening, the light still would not come on and my husband had to fix it himself!

At checkout, we were charged for a bottle of water ($4) that we did not use (she did remove this from our bill) and I mentioned our problems to the lady checking us out, but she ignored my comments and sent me on my way! Very frustrating that no one would even listen to our concerns. For the price, I would not stay here again. We stayed our first night at the Radisson by the Airport and it was wonderful! Had I known this, we would have booked the whole trip there as there were many restaurants around. There are very few restaurants in the Cheyenne Mountain Resort area and the area of town is not very good.

The hotel restaurant buffet was $27.50 per person which was a little much for a family of four every day. The area is very nice, but disappointed with the attitude upon checkout.

Beautiful Hotel

by TripAdvisor Member mtns4me

My family recently spent one night at the Cheyenne Mountain Resort & I wish we could have stayed longer. The views are spectacular. I could have easily sat on one of their many decks looking at the mountains all day. The staff was very friendly & informative of all the hotels amenities (there are many). There was no way to squeeze everything into one day. We checked in early & the desk clerk said he had a room ready, but it didn't have a view so he found us another room w/a view without any extra wait time. The resort has a nice heated pool & hot tub. Guests also have access to the adjoining country club's facilities with 3 pools & a hot tub. There's also a small beach area with paddle boats for rent, a fitness center & golf course. We ate at the country club grill restaurant & the food was good. The dinner buffet at the hotel was pricey. However, we did enjoy the breakfast buffet. The quality of the food was excellent. You have a choice of continental, hot, or combination of both. The continental was more than enough, tons of fruit, yogurt, cereal, bagels, & pastries. I would definitely stay here again & the next time for longer.

Comfortable stay, Spectacular views!

by TripAdvisor Member sharopooks

We loved our recent Thankgiving stay here. First off, the location is breathtaking - nestled in the mountains, it was so great to wake up every morning with such a view from our balcony. The rooms are large and comfortable. The service is great, everyone is friendly and accommodating. We LOVED the Mountain View Restaurant; the buffets can get a little pricy but they are worth it (and you can always order ala carte). Mostly everything we tasted here was superb, from breakfast, lunch, dinner and desserts (I say "mostly" because a couple of mornings, the bagels weren't as soft as we like them but I'm a New Yorker and spoiled on fresh bagels!). The lounge is great for between meals food & drink service and hanging out. The activities on sight are fabulous -having access to the fitness center with classes was great, and the pool, basketball courts, etc. are nice to have within reach. Very nice and convenient gift shop on the premises, and close to area attractions. We were there for a family vacation but I can see how this resort is excellent for conferences too. We would defnitely stay here again!

colorado family travel tips

by A TripAdvisor Member

Colorado springs is a great family destination.Cheyene mountain resort is very nice.Manitou springs is nice old town.Do try cave of the winds,garden of the gods and cog railway.Go for skiing at monarch resort.Just 2 hr away and very affordable.Go off season and save on everything.

Great stay!

by TripAdvisor Member Eden1

Our family stayed at the Cheyenne Mt Resort for 5 nights in late June & loved it. The staff was very friendly and couteous. They really went the extra mile to make our stay special. With two young kids we enjoyed the facilities at the adjoining country club. There are several swimmig pools, an small lake with a beach area & boats for rent. They have a childcare room that resort guests can use. We used this while playing tennis & golf. We ate all our meals at the resort and thought the food was excellent. For families - kids ( under10 or 12) dine free. We travelled from DC & thought our stay was very reasonable.

Very Impressed with this Hotel

by TripAdvisor Member bradallen

Although I wouldn't call this hotel a true resort, it is a very nice hotel in a beautiful location. The room rate was very reasonable for the quality of the rooms and the surroundings. We did not play the golf course, but did use the exercise rooms at the attached (and free) country club. The club is a little dated, but still a very nice amenity. All of the staff were very friendly and helpful. Our only complaint would be the lack of refrigerators in all rooms. Some had them, some did not. Better ask ahead if you need one. Also, if you want free internet access, bring a laptop. The business center charges $5 per 15 min of net access. However, these are small gripes compared to what this hotel has to offer for the money. Apparently, the hotel was originally built by a private corporation as their conference/retreat center. It is beautifully built at the base of Cheyenne Mountain (yes, as in NORAD) with awesome views to the west. The main lodge is very impressive, with a wonderful restaurant. Buffets are offered at each meal along with the regular menu. We didn't have breakfast, so can't comment. Lunch offers a soup/salad/sandwich/dessert buffet, which was the bargain. Kids under 12 eat for half price, under 6 was free. Again, kids or not, this place is a great destination. So much to do within a two hour drive of the city! We stayed 7 nights, but will be back soon to see what we missed.

Disappointed by Dirt

by TripAdvisor Member SusanPS

Though the grounds of this surprisingly recommended hotel were well maintained, alas the same cannot be said of the rooms. We were greeted by a very pleasant bellman who escorted us to the front desk where efficient, though not very friendly, staff assigned our two rooms. The main building was lovely and we were excited. However, the feeling died the minute we walked into our rooms. The strange, musty/smoky smell of the rooms bowled us over. The carpets where streaked with obvious dark stains. There was also no refrigerator as promised. The bellman nicely called the front desk to get us new rooms (no easy task since the assigned buttons on the phone didn't work). Though it was after 4pm, we had to wait over an hour for these new rooms in another building to be cleaned. Once again, our wait was not worth it. The rooms, though not as smelly, were still stinky, the rugs only slightly cleaner and still no refrigerator. The door knob to the closet came off in my hand and the phones still mal-functioned. The bellman looked embarrassed and apologized. Tired, we gave up and took the rooms since everyone else was booked. FYI- They nicely brought up a refrigerator from another room, explaining that some buildings were older and didn't have any. The views were also quite nice. Finally, beware of resort fees. We were charged an extra $10. a day for the coffee in the room and any use of the pool or adjacent country club (which we didn't drink nor use). However, the water was $4. a bottle and NOT included in our tab. I wondered why they included a drink we didn't want, yet not the one we did! Isn't coffee more expensive than water? They wouldn't exchange the charges out for 3 bottles of water our boys drank, though we left all the coffee in the rooms, despite the fact we had paid for it against our wills! All in all, a disappointment that we don't plan to repeat.

Forum Posts

Lunch With A View

by jimchi

Is there any restaurant in the Colorado Springs area which serves lunch outside and which has a great view of Pikes Peak ?

Re: Lunch With A View

by kgbfm

I would try the Sunbird restaurant or the Cheyenne Mountain Conference center.

Re: Lunch With A View

by bocmaxima

A lot of the places in Manitou Springs will have good views of Pikes Peak.

Re: Lunch With A View

by Sagespot

I agree with kgbfm. Cheyenne Mountain resort is quite beautiful any time of year.

Comments

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 Cheyenne Mountain Resort

We've found that other people looking for this hotel also know it by these names:

Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Hotel Colorado Springs

Address: 3225 Broadmoor Valley Rd, Colorado Springs, Colorado, 80906, United States