Mary's Lake Campground

2120 Mary's Lake Rd., Estes Park, Colorado, 80517, United States

1 Review

Enter dates for best prices
Compare best prices from top travel partners

52%

Satisfaction Terrible
Excellent
6%
4
Very Good
23%
14
Average
23%
14
Poor
13%
8
Terrible
32%
19

N/A

Value Score No Data

Good For Families
  • Families34
  • Couples12
  • Solo0
  • Business0
  • Mary's Lake Lodge Overpriced and Bad Service

    by

    Any vacation is better than one at Mary’s Lake Lodge! In July 06 my family and I had a very disappointing stay at Mary’s Lake Lodge. There is rarely anyone at the front desk and when there is, they are rude and unhelpful. The ladies room is disgusting and dirty and no one is around the lobby to report this to. The food is overpriced and overcooked. There is construction going on daily and no advertised pool or hot tubs were available with no apologies. I tried to talk to the sales director because I was planning a wedding event there in November 06, but she was also rude and not helpful. When I asked who the hotel owner was, I was told by her assistant that it was the sales director! Then I was later told who it was. There was no hot water in my shower in the one-bedroom condo unit we rented and no response to our call for assistance. Then this November, my groom and I postponed our wedding. With $2400 in hand on November 5, the lodge refused suddenly to give us the room we had rented saying it was “cancelled” but that I was welcome to pay for it a second time with my two young children by my side at 9:00 at night after a dinner party hosted for about 16 people (again, at a cost of $2400!). I understand that there was a contract, however there is a spirit of hospitality and customer service that should have prevailed. But this was the theme of the hotel. "We just don't care about our customers." Each of my friends who had tried to cancel their rooms during the week prior to November 5th were told "sorry but we're keeping your money."

    Directions: Near Mary's Lake in Estes Park, CO

Comments

Popular Hotels in Estes Park

Best Western Silver Saddle

Hotel Class 3.5 out of 5 stars 5 Reviews

1260 Big Thompson Ave, Estes Park

Show Prices

The Stanley Hotel

Hotel Class 4 out of 5 stars 6 Reviews

333 Wonderview, Estes Park

Show Prices

Lake Estes Inn And Suites

1 Review

1650 Big Thompson Highway, Estes Park

Show Prices

Tyrol Mountain Inn Estes Park

1 Review

1240 Big Thompson Ave, (formerly Days Inn), Estes Park

Show Prices

View all Estes Park hotels

View all Estes Park hotels

Latest Estes Park hotel reviews

Holiday Inn Rocky Mountain Park
246 Reviews & Opinions
Latest: Jul 8, 2014
The Stanley Hotel
958 Reviews & Opinions
Latest: Jul 8, 2014
Lake Shore Lodge
194 Reviews & Opinions
Latest: Jul 7, 2014
Fawn Valley Inn
264 Reviews & Opinions
Latest: Jul 3, 2014
Lazy R Cottages
177 Reviews & Opinions
Latest: Jun 25, 2014
Golden Eagle Resort
78 Reviews & Opinions
Latest: Jul 3, 2014
Comfort Inn Estes Park
606 Reviews & Opinions
Latest: Jul 6, 2014
Inn on Fall River
67 Reviews & Opinions
Latest: Jul 7, 2014
Appenzell Inn
36 Reviews & Opinions
Latest: Jul 7, 2014
Tyrol Mountain Inn Estes Park
70 Reviews & Opinions
Latest: Jul 7, 2014
Murphy's River Lodge
679 Reviews & Opinions
Latest: Jul 6, 2014
Boulder Brook on Fall River
264 Reviews & Opinions
Latest: Jul 7, 2014
Peak To Peak Lodge Inc
159 Reviews & Opinions
Latest: Jul 3, 2014
Super 8 Motel Estes Park
65 Reviews & Opinions
Latest: Oct 25, 2013
Brynwood on the River
101 Reviews & Opinions
Latest: Jun 16, 2014

 Mary's Lake Campground

We've found that other people looking for this hotel also know it by these names:

Mary`s Lake Campground Hotel Estes Park

Address: 2120 Mary's Lake Rd., Estes Park, Colorado, 80517, United States