Desert Inn Resort, Daytona Beach, FL - Reviews and Hotel Information

Do not be fooled by the pictures on the internet, it looks like a great hotel with massive pool right on the beach. However INSIDE it is a decrepid worn out and dirty hotel.There is evidence of holes in walls and doors being repaired that have obviously been punched out during spring break, bathrooms have rusted fixtures and the whole place smelled musty, almost like urine in the corridors.We booked to specifically use the indoor pool on Christmas Day.When we arrived on Christmas Eve the pool had just been 'fixed' and supposedly was 77 degrees but they assured us it would be up to 82 by Christmas Day.On Christmas Day there was a sign on the entrance that 'the pool is not heated" Nobody on duty that day could give me an answer as to why the pool was not heated. The day after Christmas I complained to the female manager who was very aggresive and she maintained that the pool was now heated and up to 74 degrees.I pointed out that was lower than when we arrived 2 days ago and she just kept saying that 'the pool is heated' and denied that there ever was a sign up on the door.
The front desk staff appear shady and when I raised my voice a big black man appeared from nowhere and the manager asked me to leave! To say the least this was a horrible experience over a Christmas period, the staff just appear dense, there is no customer service thought here, just get your money and run.This might be a great place to stay on a hot day in the summer overlooking the beach from your balcony or on the strip balcony side, but inside the room and the hotel are very very shabby.I think this hotel probably caters to people who are drunk and do not notice anything and just need a place to lay their head and sober up!

I would advise anybody who wants a pleasant and safe stay in Daytona Beach not to stay here.
I think the hotel believes there are enough people who will stay here once only and never come back that they dont or wont change their standards, beware!

Great outdoor pool with fantastic view but didnt see any evidence of mandated upgrades to prevent anyone from being sucked into outlets by hair on head. Same for indoor pool possibly dangerous

Supposed to be free wifi but was not available

Continental breakfast was orange juice/coffee and something in a wrapper sitting on the reception desk.

Laundry facilities in basement, very dank.

Underground parking but didnt feel safe and parked on street instead.

Desert Inn Resort, Daytona Beach

Desert Inn Resort

Daytona Beach Hotels