Loved This Resort
My husband and I just returned from a 4-day trip to the Ft. Lauderdale area for our 10th annivesary. He found the Embassy Suites, Deerfield Beach, on the internet. What a wonderful place! The location is nice, the people were friendly and helpful, the pool area is beautiful, and the beach is just steps away across a small street. Our room was neat and clean; we even had two bathrooms! Now, the place is not new, and you can tell that by looking around. But they keep it very nice. And for the price, which included the complimentary cocktail hour and way-big breakfast, it was the perfect place for us. We would highly recommend the Embassy Suites Deerfield Beach.
The good and the bad
We just returned yesterday from a 5 night stay at the Embassy Suites Deerfield Beach. I got an incredibly cheap package for 5 of us (2 adults, 3 kids) on Expedia (flight from Philadelphia, hotel for 5 nights and rental car for duration of stay was $1600), so my expectations were pretty low. I actually found the Trip Advisor website AFTER I booked the trip and was concerned about some of the reviews I read, but here's my take on our stay at this hotel:
1. I requested an early check-in by 2 pm, which is not unreasonable (both by phone and e-mail) which they did not honor. They were almost booked to capacity, but I had a tired, screaming 2 year old in the lobby for about an hour while our room was being prepared. That was a mess. However, Megan at the desk was wonderful and really did try to move the process along, constantly calling up to housekeeping.
2. We booked a "sunset suite" through Expedia, which means you face the road. They had 2 oceanfront rooms available (which were ready and clean) and even after our early check-in debacle, they would not give those rooms away, no matter what. If we wanted them, we would have to pay extra for them. So I let my son scream away in that lobby. I don't usually do stuff like that, but that really annoyed me, since they guaranteed me an early check-in and I thought they might compensate for their error.
3. The room itself was good for our family of 5. It was clean and the housekeeping staff came about the same time every day (late morning) and kept it impeccable. There was one bedroom with two double beds and a bathroom (full tub and shower) off the bedroom. There was also a living room with a dining area and a wet bar with a small refrigerator, microwave and sink. There was another bathroom with a shower off the living room area. It was nice to have the 2 bathrooms, although the one off of the bedroom was beginning to show its age (cracks in the marble.)
4. The pool was good - they kept it clean and well-maintained. It was crowded over the weekend, but the kids still had a blast. The staff comes by with complimentary orange slices every day and this is a nice touch. The Jacuzzi (whirlpool) was also great as well. It was the warmest pool I have ever been in - I don't know if it was heated or if that is the temperature of all the pools in FL at this time of the year.
5. I learned something important while booking this trip - the term "oceanfront" does not mean "beachfront." The photos of the resort make it look like it is on the beach. It is not - you must cross a small parking lot road to get to the beach. My husband is all about the "Beachfront" location and was disappointed by this.
6. The beach, itself, was a disappointment. Loads of seaweed, the sand on the east coast of Florida is rough (I am used to the Jersey shore), so that was a big difference. There is trash everywhere. I am surprised that this beach isn't maintained better.
7. The food at the restaurant at the hotel is average. Casual with large portions. We did take out a bunch of times (just ordered from the bar and ate it in our room) and the kids meals were actually great for them. I had the blackened snapper sandwich twice and that was my favorite thing - it was really good. My husband enjoyed the blackened chicken nachos the best. Again, mostly sandwiches, salads, that kind of thing.
8. The breakfast included with the price of your room is great. Anything you could ever want for breakfast.
9. The complimentary happy hour is also a great feature. After a few drinks, you really don't care anymore that they didn't upgrade you to that oceanfront room. Dee at the bar is the best! She makes a great banana daiquiri and another drink I really liked was called a shark attack. Lots of fun and the kids loved the "virgin daiquiris" and the snacks at night.
10. Yes, the parking costs $14 and there is no way around this and no where else to park. Nothing you can really do about it, although I do agree with a previous reviewer and I wish they would build that cost into the price of the room instead.
The Embassy Suites Deerfield Beach has the potential to be great, but management could use some tips on getting their act together. And that beach situation is gross, but I don't know if it is the hotels' responsibility to maintain their sector of the beach or not. I don't think I would return to Deerfield Beach, although I will definitely consider the Embassy Suites chain as a whole. They are some nice features that they offer, especially for families.
Hope this helps!
Wonderful and So worth the price!!
We just came back from a weekend stay here and there were so many wonderful things about this place. The suites are a good size and I didn't find the furnishings outdated or old looking. They however were not new. With a child, we felt it was so important to have a separate room. Having 2 rooms and 2 bathrooms was an added bonus. IN fact, our suite was probably as big as our apartment in NYC so we were happy. We had a partial ocean view and I felt that the balconly was perfect size to sit out and read on or just enjoy the view.
I found the staff attentive. There is someone on the beach to get you beach chairs and put an umbrella up for you. The pier down to the beach was under renovation probably because of damage from the hurricane. Even though you have to cross a street to the beach there is no traffic and it is really direct beach access.
The pool is a bit small but still good size. They have plenty of pool toys that you can borrow and the beach staff seemed friendly. We saw them hosing down the deck and chairs and cleaning the pool every morning.
The breakfast buffet was very nice. For the price we paid ($125 including taxes/night) I was expecting a lot less. They had a wide range of options: Omelettes or eggs to order and so much other stuff (fruit,pancakes, hash browns, yogurt, cottage cheese, waffles baked goods, granola). Also the complimentary drink hour was very nice with daily specials such as Mango coloda.
This is definitely a family place and I don't think I would have enjoyed it as much as it was just my husband and I. My son (18 months) met and played with many kids in the pool area and the dining area had plenty of high chairs.
The first day we had not rented a car so we walked down to the Pier to Flanagan's for lunch (that was nice). However even though the walk is not far (.5 mile or so), in 90 degree weather it is too much especially carrying a child. Besides this Pier and a few restaurants and stores everything else is accessible by car. We rented a car the next day which is probably necessary if you want to go anywhere.
My only complaints were as followed (which is why I didn't give them a five):
1) housekeeping staff needs to wipe down balcony chairs (ours were stacked and dirty)
2)sound proofing between rooms is not the greatest. I sometimes could hear the family upstairs especially when they kept opening and closing their balcony door. We might have heard them though because they were on the balcony.
Definitely worth the money if you count all the pluses