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DanaMom
- Reviews: 1
User Rating
Best Western All Suites Hotel: Worst Customer Service In Tampa
This hotel provided us with the absolute worst customer service that my family has ever experienced. Eight of us were trapped in one of the hotel's elevators for 25 minutes. No one on property knew emergency procedures, and we were treated horribly when we finally made it out, in large part to my husband who recently had back surgery. The only words offered by the General Manager was "My insurance will handle this." A fun trip for our children to Busch Gardens turned into a nightmare. I would never recommend this hotel to anyone.
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