Pier 66 - one of the best
by TripAdvisor Member donnchris16
My husband and I have stayed at the Hyatt Pier 66 for the past 7 years during our annual trip to South Florida each March. For the first time last year, we stayed in a Tower Room and fell in love with it. We would definitely recommend this room. Our view overlooked the Atlantic Ocean, we could watch the cruise ships sail by from our balcony. The pool has a very casual and relaxing atmosphere with two waterfalls and poolside bar.
very nice
by TripAdvisor Member DM
We stayed at the Hyatt Pier 66 over new years eve for 3 nights. Here are my pros and cons:
Pros:
-Very nice hotel...solid 4 diamond/4 star.
-Big rooms, big bathrooms
-clean rooms and baths
-staff is efficient, helpful and friendly
-beautiful views from Tower rooms (the higher the better)
-close to "water transportation"
-we felt very safe all the time
Cons:
-location (not in easy walking distance of anything so...
-they nickel and dime you (work out facility is $10 a day, parking is $11 a day, etc...) in typical resort fashion
-not right on the beach
We really enjoyed our stay here. No complaints whatsoever.
HOWEVER....there are 2 sections of this hotel; the tower (17 floors I think) and a two story "wrap around the pool" section. I have read and heard mediocre things about the 2 story part.
Awful room, and no help to help us!
by TripAdvisor Member EyeMD
My wife, child & I came for a wedding in the hotel. We made the reservation on the Hyatt website for a marina room. We were expecting a king bed with a patio/balcony as described - nothing fancy. Our room was misty/muggy and hot. The air conditioner was not working. The "patio" was actually a sliding door that opened to the bushes near the parking lot. Our designated patio was around the corner from our room (nice & private, right?) alongside a walkway to the parking lot, filled with wet leaves, and missing chairs (people took the chairs because, hey, it's on the pathway - it can't possibly belong to a room). We called the front desk & engineering about the a/c problem, they sent over a spray bottle to make it smell nicer.
We went to the desk, and they gave us one option - a smoking room with 2 queen beds - not really a good option for a couple with a baby & crib. The housekeeper came in and said, "there are rooms in the tower. they should give you a room there." the desk denied it. We asked for a discount - denied. Everyone not "customer friendly" at all - "sorry, there is nothing we can do" was the most common phrase heard in the hotel.
We wrote to Hyatt after our stay, and the manager sent us a letter saying that they found out the problem with the air, they're sorry, and they'll make it up to us by assuring the best stay next time we come. Thanks, but no thanks. I was part of the wedding party held at their hotel - I was treated like a guy who gives people air freshener when they complain of broken A/C (hey, I met that guy).
PS - Our story wasn't the worst one we heard that weekend.
Pool was nice.
Not worth it.
by TripAdvisor Member dteix
I was down in Miami for the weekend and stayed one night in Fort Lauderdale. Checked into the Hyatt around 4:00 and left around 6:00. We were given one of the Lanai rooms which made it like a motel. We were on the first floor with a sliding glass door opening to bushes. The door didn't lock and was help shut only by a metal bar. The room was so musty and damp, I was afraid to go under the covers. We called the front desk to see if we could move into the hotel tower but they said they had no rooms available. Then while watching the news, a ticker came across saying police were investigating a body found at the Hyatt Pier Sixty Six. I never heard anything else about it, so it may not have been foul play but that was enough to make me not feel safe in a room on the first floor with a glass door that didn't properly lock. Needless to say we checked out of the hotel 2 hours later and move to the Marrriott up the street. Definitely not worth $180 a night.
we were treated like visiting royalty at the Pier 66
by A TripAdvisor Member
My friend and I went to see the Princess Diana exhibit and chose Pier 66 for our overnight stay. It was absolutely perfect from the moment we arrived. Everyone was so helpful and friendly, from the bellman's warm welcome to the front desk's gracious handling of our check-out the next day. Our room was lovely and dinner at the Grille 66 delicious, as was the buffet breakfast the next morning. We are planning another "girls' " getaway soon and wouldn't stay anywhere else. Thank you everyone!
We wont be back
by A TripAdvisor Member
November 9th/12th 2004.
We were on a 3 day pre-cruise stay and were given one of the rooms on the Lanai block. The bathroom smelt like a public urinal, so we moved. After unpacking in our second room we noticed the closet (or wardrobe carpet as the English call it) was soaking wet, we cannot believe the cleaner hadn't noticed this. We were again offered a 3rd room, but packing and unpacking 3 times on only a 3 day stay is not my idea of fun, so we stayed put. I wrote to the Manager whileI was there telling him all this. He had 2 days to reply - but nothing. We were under the impression we were staying with one of the top Hotel chains of the world - apparently not! An apology from the Management would have been nice, and I probably wouldn't be sat her now letting everyone know our experience if they had cared enough to do so. Pier 66 let's the Hyatt chain down.
pier 66-excellent
by TripAdvisor Member interestedintravel
We have stayed 3 times now at the Pier 66. I must say that the Tower rooms, have a lovely feeling to them. Also gorgeous views.
We dined at the Grille 66 several times , also fantastic.
We too felt like royalty and will definately be returning. We had one complaint and it was dealt with immediately, with apologies and action. Can highly recomend
england, United Kingdom
Forum Posts
Getting married in Fort Lauderdale?
by J4mesg
Any nice locations where we can get married in F.L?
Is the DoubleTree Oceanfront Hotel nice?
HELP!!
Re: Getting married in Fort Lauderdale?
by SunTanBob
Been to a nice wedding at Hyatt Pier 66 and another at Bahia Mar.