Pines and Palms Resort

80401 Old Highway, Florida, United States
#8 of 36 hotels in Islamorada
Pleasant (2.5 out of 5.0) 3 reviews
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Based on 419 reviews
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Tags

Fishing Family Travel Diving and Snorkeling
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relaxing stay on islamorada

Best (5.0 of 5.0 stars)
by written on January 30, 2009

My family stayed at the Pines & Palms in December 2006 after contacting the local chamber of commerce and getting a "feel" for the place from the person at the front desk who answered the phone. Since we were totally unfamiliar re/ where to eat, who to call re/ fishing, snorkeling, etc., they emailed me a personalized listing (2 pages) of their favorite local establishments- not only did this save much time, but their recommendations were "on the money"- this was much better than the standard listing you often get from the national hotel chains they have on file. We stayed in a new, 2 floor condo that comfortably sleeps 4 upstairs plus a pull-out couch downstairs- extremely happy with the accomodations. We even ate breakfast at Cheeca Lodge to get a feel for this location as we checked into it as well- we prefered the Pines & Palms for its quant feel. Did I mention that, for the fisherman in your family, you can fish from your balcony at high tide? All along Islamorada, many restaurants will cook your "catch of the day"- gives your kids instant gratification. If we were to visit the Florida Keys again, this is were we'd stay.

Run, don't walk away !

Terrible (1.0 of 5.0 stars)
by written on January 2, 2008

We stayed here for one memorable night in January, 2007, and would never return. The room was crawling in bedbugs as soon as the lights went out. And the manager, a guy named Larry, was arrogant and sarcastic,..no apology, no excuses, no attempt to correct the situation, - although he could see the squashed bugs on the floor. The girl at the reception desk was rude as well,..we left when they refused to change our room, but she told us we'd still be liable for the 3 days we didn't use. Good thing we hadn't booked well in advance, as we were able to reject their $250/night x 4 nights charge to our credit card, which came through 2 weeks later. Bedbugs, hard, lumpy mattresses, surly, arogant manager, front desk people, ( just pay up and don't complain attitude ). Wow,..I mean Islamorada is a nice place, but certainly not so nice as to put up with this place. Luckily enough, the Hampton Inn next door had a vacancy,..a much better experience.

Unique Quality: The aloof, unsympathetic behavior of the manager/front desk employees was indeed unique in all my previous travels.

Non tropical resort with an attitude

Terrible (1.0 of 5.0 stars)
by written on November 12, 2004

The worst vacation we ever had, The owners were rude and the lodging was poor. No kids amenities and we had no sleep for both nights we were there. The a/c unit kicks-on every 20 minutes and is louder than a diesel truck. Fold-out couch-bed was the only resort to get away from the A/C unit, only problem was the springs were sticking through the mattress of the fold-out couch-bed. Needless to say with all the attitude and zero compensation of any sort along with the parking problems and insults by the maintenance guy, we went to another place.

Unique Quality: Nothing good about this place , the only thing unique about Pines and Palms is that the owners make you pay in full before you get the keys to your room. If you miss the small print on their website you'll be out a few hundred bucks easy without a refund, why? becuase you're supposed to cancell 14 days prior to your visit.

Directions: if you're heading south on the main stretch toward Marathon / Key West it's before the La Siesta Resort. Keep going till you reach La Siesta because you'll be happier there.

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Nearby Pines and Palms Resort

Pines and Palms Resort

We've found that other people looking for this hotel also know it by these names:

  • Pines And Palms Hotel Islamorada

Address: 80401 Old Highway, Florida, United States

Amenities at Pines and Palms Resort

  • Swimming Pool
  • Free Parking
  • Kitchenette
  • Suites
  • Bar / Lounge
  • Free High Speed Internet

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