Omni Jacksonville Hotel, Jacksonville, FL - Reviews and Hotel Information

I hate to have to say this, but this Omni doesn't live up to the Omni reputation. Having been to several Omni hotels I found this one to be lacking. I'm hoping that whatever the problem is with housekeeping is resolved, since even my second room was not very clean. The manager did a wonderful job in trying rectify things by providing some complimentary tickets and had my carpet cleaned, but it doesn't change the fact that this hotel doesn't offer things such as free internet access or the kid's "activity bags" that the other Omni's do. They even removed the vending machines recently due to vandalism. They also don't provide the complimentary light continental breakfast that several of the others do. The rooms need a very thorough cleaning and the furniture is on the scruffy side, but the saving grace is that the staff was appalled when I brought my concerns to their attention and has been wonderful in trying to make things right. So overall, great staff but shabby premises. Oh, FYI the parking is $14.00/day and valet parking is $18.00/day.

Wonderful location, helpful friendly staff

Omni Jacksonville Hotel, Jacksonville

Omni Jacksonville Hotel

Jacksonville Hotels