Artist House

534 Eaton Street, , Florida, 33040, United States
#99
Rank 99 of 146 hotels
in Key West
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OndreaH Sep 23, 2013 at 9:57 AM

HERE'S MY HORRIBLE EXPERIENCE JUST TRYING TO GET A ROOM BOOKED!!!!!!!!!!!!! VERY RUDE!

From: Marrero's Guest Mansion [mailto:info@marreros.com]
Sent: Friday, September 20, 2013 3:35 PM
To: Holland, Ondrea
Subject: RE: Availability

We have no operator…….thank you for your sarcasm. Please stay at the Banyan Tree.

Steve

From: Sent: Friday, September 20, 2013 2:44 PM
To: Marrero's Guest Mansion
Subject: RE: Availability

As a matter of fact, never mind, I think I’ll just keep my reservation @ the Banyan Tree Resort.

P.S. Great customer service BTW, sarcasm duly noted, apparently you can’t be bothered to even answer your phone. Way to lure new business.

From: Marrero's Guest Mansion [mailto:info@marreros.com]
Sent: Friday, September 20, 2013 12:53 PM
To: Holland, Ondrea
Subject: RE: Availability

Sure…all you had to do was leave a message…we return them all.

Unfortunately, we are filled on the date that you want (as our website shows)

Steve

From: Sent: Friday, September 20, 2013 9:37 AM
To: info@marreros.com
Subject: Availability

I’m desparately trying to find out if you have a room, preferably room 18, available on 10/12. I haven’t been able to get an answer @ the front desk for 3 days now. Can you please help?

Thanks,

Nearby Artist House

Artist House

We've found that other people looking for this hotel also know it by these names:

  • Artist House Hotel Key West

Address: 534 Eaton Street, , Florida, 33040, United States

Amenities at Artist House

  • Suites
  • Swimming Pool
  • Continental Breakfast
  • Free High Speed Internet

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