Doubletree Grand Key Resort, Key West, FL - Reviews and Hotel Information

After a few years staying in the Sheraton in Key West we decided to try this slightly more expensive Hilton chain hotel. To us it really was a dissapointment the first room had a bath with rust in it and the ceiling in the room was starting to chip. But that wasn't the biggest dissappointment. Since the hotel was more expensive then we where used to we hoped for a larger room. Instead we got one of the smallest room we had during our trip. The oversized workdesk as advertized on their website wasn't in our room. Instead of that a packed table filled with leaflets and information.

I did inform if they had larger rooms available but unfortunalty they only had smoking rooms available which were larger. Since on of the leaflets in the room asked to let them know when something wasn't a ten we decided to go and ask them if they knew there was rust in our bath.

The seem to know about the problem since the directly knew where it was. Maintenance was sent by our room but he said he couldn't do anything about that and offered a room change.

We took the offer and got an identical room but this time no rust.

As i said we might have been spoiled by the next door hotel Sheraton. For us it will be that hotel again as it is an all suites hotel. With a big flat screen tv and also closer to the city center.

But most of all it's cheaper (no $10 a night charge for car parking) and much more spacious rooms.

Cleaning wasn't to good either in the Double tree on our arrival we found all kind of hairs in the bath which weren't ours.

Doubletree Grand Key Resort, Key West

Doubletree Grand Key Resort

Key West Hotels