| Hotel Rating: |   | | Satisfaction: |   | | Reviews: 6 | Photos: 3 | | 2001 South Roosevelt Boulevard |
 | Key West Sheraton Suites Key West Reviews | 1 - 6 of 6 |  |
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 | Sheraton Suites Key West: Stay somewhere else!
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Sheraton Suites Key West is a much lower quality Sheraton than other ones I have stayed in, and in my experience, is run understaffed. They charge for everything; you have to sign a form for a thin pool towel. If it's not returned they charge more than the price of the towel! The internet service has issues, & your laptop may not work at all, or only in certain rooms & in certain parts of the property. It's like they added more rooms, but don't have some of the systems to operate a hotel with more rooms! The "suites" are very small; especially the bedroom. Skip breakfast! Everytime we ate there, the breakfast buffet service was very slow, & they didn't even ask if we wanted orange juice or a refill. Food was bland. Go to the Inn at Key West instead for breakfast buffet. It' SO much better & a much nicer environment, outdoors in their cafe!
It's across the street from one of the busiest streets in KW. To get downtown you need a car, scooter or a bike. The hotel shuttle gets full sometimes, so you have to pay for a taxi! The beach across the street is not nearly as nice as Fort Zachery Taylor Beach downtown. There's no where at the hotel to buy snacks, soda, etc. after the restaurant closes at night. This property is run mostly by temporary workers, so you can get some people who don't know what they're doing, & don't have a good command of English yet, which can be frustrating. Theme: HotelPrice: US$120-180 » Currency ConverterComparison: more expensive than averageDirections: Past KW Airport & down the street a few minutes.It's on a busy major street.
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| Sheraton Suites Key West: Quiet Side of the Island
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 by agurleysms
The bed and couch/chaise lounge were super comfortable. The sheets and pillows were soft and cushy. We were closer to the back end of the property, so there was no road noise. The water did not get super hot (but after you are sun burned, who wants it hot?). The staff was helpful, see the conceirge with any questions about the area. We had rented a car, so we called the hotel desk a few times when were could not find something and they would give us directions or look up an address for us.
The shuttle does get pretty full, but if you want to get up close and personal with the other guests you are more than welcome to squeeze in. Get there early to avoid any disappointment. It was nice to be able to have plenty of drinks downtown and not worry about how to get back to the hotel, although it only runs until 11.
The pool was really nice, we made sure to get our use of that. They do make you sign in for towels, but if you brought your own from home for the beach its no big deal.
We only ate at the hotel the first night. The libations were expensive and of limited selection. We had split nachos that were pretty good.
Overall, I would recommend this hotel for anyone that wants to relax on their vacation.
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