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The Inn At Key West, Key West
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The Inn At Key West

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3420 N. Roosevelt Blvd. (formerly Courtyard Key West)
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The Inn At Key West: Key West Nightmare    Check Rates
  • Satisfaction:
  • By lcpckns on July 1, 2009
    • Upon arrival the room was not ready. We arrived after check in time. Once we were in our room it smelled like a sewar in the bathroom. We called the front desk and they sent us an engineer with a spray bottle of air freshner. This worked for the night. Not once did the manager check to see if we were happy with the results or to even offer an apology. The following morning my six year got up to use the restroom and was greeted by a huge cockroach! Once again I called the front desk and they treated me like I had seen a UFO. They really didn't care and once again there was no manager in sight to take care of things. They said that they would get it taken care of, but they did nothing. After spending the day on Duval we went to our room and once again we were greeted with the awful stench from the bathroom of sewar. At this point, 11:30 at night my kids and I had to pack up and move else where. I have left messages for the manager and to this day have not gotten an apology for the horrific accommodations! Not to mention the picture is misleading, their better rooms are in the lobby, like you see, but without knowing you are booked to the rooms on the outskirts (just like being in Motel 8).

    There weren't any!!!!!!!!

  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: about average
  • Phone: 305.294.5541
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