The Palms Hotel

820 White Street, Florida, 33040, United States
#77 of 146 hotels in Key West
Terrible (1.0 out of 5.0) 2 reviews
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RIP OFF - RUDE STAFF

Terrible (1.0 of 5.0 stars)
by written on January 1, 2010

Booked 1 night at $225 US then called back to add a 2nd night (a sunday) I was told sure the room was available no problem. We get there and the 2nd night was $360 US. NO ONE mentioned this, and it was apparently OUR FAULT. I was told that their staff was not the type to make that type of mistake and if we wanted an online confirmation we needed to request it. We also needed to request a proper detailed receipt if we needed one.
The hotel it's self is shabby our room was a 2 floor disaster. A kitchenette on the first level that stunk and was not finished. the stairs to the ATTIC bedroom -bathroom were dangerous and in disrepair. The walls were falling apart at the seams and the only place to walk without hitting your head was down the middle of the room. The bathroom was barely useable, moldy and not ventilated. The Three “beds” in our room were 1 bed and 2 hard futons one of which folded up if you didn’t sleep on it backwards. I am speculating but because the beds were encased in zipper bags I wonder if they have had Bed Bugs in the recent past. THESE DO NOT GO AWAY EASILY AND SPREAD THROUGH THE WALLS.
The outlets weren't all functional so I had to search to find one to plug the AC into.
The street noise was loud and could be heard at all times.
The Breakfast was little more than pastries, coffee, and juice. B&B???
I did get a free stamp but that doesn't make up for being overcharged by $100
12/26/09

Unique Quality: Best thing to say is it is IN Key West

Directions: In Old town but barely On a loud street

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The Palms Hotel.

by written on August 26, 2002

I stayed there for less than $90 a night on an 11 night stay in 2000 at the height of the tourist season. The next closest price for similar accomodations that I found was at $130 a night.

Unique Quality: Very laid back. Nice staff and pool. Park your vehicle and rent a bike or scooter to see the town. Off the beaten track so it is quieter. They gave me a nice discount on a 11 night stay...saved me a bundle.

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Nearby The Palms Hotel

The Palms Hotel

We've found that other people looking for this hotel also know it by these names:

  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West

Address: 820 White Street, Florida, 33040, United States

Amenities at The Palms Hotel

  • Swimming Pool
  • Continental Breakfast
  • Free Parking
  • Business Services
  • Pets Allowed
  • Free High Speed Internet

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