The Palms Hotel

820 White Street, Florida, 33040, United States
#76
Rank 76 of 146 hotels
in Key West
Terrible (1.0 out of 5.0) 2 reviews
Write a Review

Tags

Water Sports Kayaking Fishing
See Amenities
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices
  • Show Prices

RIP OFF - RUDE STAFF

Terrible (1.0 of 5.0 stars)
by written on January 1, 2010

Booked 1 night at $225 US then called back to add a 2nd night (a sunday) I was told sure the room was available no problem. We get there and the 2nd night was $360 US. NO ONE mentioned this, and it was apparently OUR FAULT. I was told that their staff was not the type to make that type of mistake and if we wanted an online confirmation we needed to request it. We also needed to request a proper detailed receipt if we needed one.
The hotel it's self is shabby our room was a 2 floor disaster. A kitchenette on the first level that stunk and was not finished. the stairs to the ATTIC bedroom -bathroom were dangerous and in disrepair. The walls were falling apart at the seams and the only place to walk without hitting your head was down the middle of the room. The bathroom was barely useable, moldy and not ventilated. The Three “beds” in our room were 1 bed and 2 hard futons one of which folded up if you didn’t sleep on it backwards. I am speculating but because the beds were encased in zipper bags I wonder if they have had Bed Bugs in the recent past. THESE DO NOT GO AWAY EASILY AND SPREAD THROUGH THE WALLS.
The outlets weren't all functional so I had to search to find one to plug the AC into.
The street noise was loud and could be heard at all times.
The Breakfast was little more than pastries, coffee, and juice. B&B???
I did get a free stamp but that doesn't make up for being overcharged by $100
12/26/09

Unique Quality: Best thing to say is it is IN Key West

Directions: In Old town but barely On a loud street

GuyNoir's Profile Photo

The Palms Hotel.

by written on August 26, 2002

I stayed there for less than $90 a night on an 11 night stay in 2000 at the height of the tourist season. The next closest price for similar accomodations that I found was at $130 a night.

Unique Quality: Very laid back. Nice staff and pool. Park your vehicle and rent a bike or scooter to see the town. Off the beaten track so it is quieter. They gave me a nice discount on a 11 night stay...saved me a bundle.

Nearby The Palms Hotel

The Palms Hotel

We've found that other people looking for this hotel also know it by these names:

  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West

Address: 820 White Street, Florida, 33040, United States

Amenities at The Palms Hotel

  • Swimming Pool
  • Continental Breakfast
  • Free Parking
  • Business Services
  • Pets Allowed
  • Free High Speed Internet

Key West Travel Forum

Need advice about Key West, Florida? Visit the Travel Forum for Key West and ask our Answer Gurus.

Latest Key West hotel reviews

Days Inn Key West
Very Good (3.5 out of 5.0) 5 Reviews
Holiday Inn Key West
Great (4.0 out of 5.0) 6 Reviews
Ocean Key Resort
Very Good (3.5 out of 5.0) 2 Reviews
Hyatt Beach House Resort
Very Good (3.5 out of 5.0) 2 Reviews
Pier House Resort & Caribbean Spa
Great (4.0 out of 5.0) 8 Reviews
Parrot Key Beach House Resort
Pleasant (2.5 out of 5.0) 3 Reviews
The Galleon Resort
Pleasant (2.5 out of 5.0) 5 Reviews
Fairfield Inn By Marriott Key West
Great (4.0 out of 5.0) 2 Reviews
Weatherstation Inn
Great (4.0 out of 5.0) 5 Reviews
The Reach Resort
Excellent (4.5 out of 5.0) 3 Reviews
The Inn At Key West
Good (3.0 out of 5.0) 1 Review
Pilot House
Best (5.0 out of 5.0) 1 Review
Sheraton Suites Key West
Very Good (3.5 out of 5.0) 8 Reviews
Hyatt Key West Resort And Marina
Good (3.0 out of 5.0) 4 Reviews
Quality Inn Key West
1 Review
 
Explore Deeper into Key West
Mallory Square
Things to Do
Sunsets
Things to Do
Hemingway
Things to Do
Day Trip - Dry Tortugas
Things to Do
Famous Bars
Things to Do
US 1 Mile Marker 0
Things to Do
Drive To
Transportation
Sloppy Joe's
Nightlife
Gay Lifestyle
Warnings and Dangers
Price Scams
Warnings and Dangers
Bicycles
Transportation
Garden of Eden
Nightlife
Rick's Bar
Nightlife
Taxis
Transportation
Traffic
Warnings and Dangers
Capt. Tony's
Nightlife
Fly To
Transportation
Scooters
Transportation
Panhandlers
Warnings and Dangers
Jimmy Buffett's Margaritaville
Restaurants
B.O.'s Fish Wagon
Restaurants
Town Tours
Transportation
Louie's Backyard
Restaurants
Pepe's Cafe
Restaurants
Green Parrot Bar
Nightlife
Irish Kevin's
Nightlife
Sea Shells
Shopping
Fogarty's
Restaurants
Hangouts and Bars
Off The Beaten Path
Stock Island
Off The Beaten Path
Key West Hand Print
Shopping
Water Hazards
Warnings and Dangers
Off Island
Off The Beaten Path
Blond Giraffe
Restaurants
Historic OldTown
Off The Beaten Path
Beach/Water/Boats
Off The Beaten Path
Cruise ships
Warnings and Dangers
Sandals
Shopping
Dry Tortugas
Off The Beaten Path
The Bars
Favorites