Madeira Bay Resort & Spa

13235 Gulf Blvd, Madeira Beach, Florida, 33708, United States
#2 of 27 hotels in Madeira Beach
Terrible (1.0 out of 5.0) 1 review
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Based on 243 reviews
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Value Score

Poor Value

Costs More than similar hotels

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Never Stay Here

Terrible (1.0 of 5.0 stars)
by written on June 22, 2011

HORRIBLE SERVICE/FALSE ADVERTISING

When we booked the room, we were told that it had a queen size bed in the bedroom plus a double pull-out sofa with gulf views. However, upon arrival the bed sizes were opposite (double in the bedroom & a queen pull-out). When we went down to reception to request a room w. a queen size bed, I was astounded by the rudeness of the staff. They insisted the bed was a queen yet they admitted that none of them had actually been in the unit and viewed the bed. When we asked for what we had booked we were told to leave the property immediately. I then asked for a written confirmation that our rate would be refunded and the acting manager threatened to call the police if I did not leave. I have never encountered such rudeness in my life and would never stey there again!

Unique Quality: Horrendous Customer Service & Lies!

Nearby Madeira Bay Resort & Spa

Madeira Bay Resort & Spa

We've found that other people looking for this hotel also know it by these names:

  • Madeira Bay Beach
  • Madeira Bay Hotel Madeira Beach

Address: 13235 Gulf Blvd, Madeira Beach, Florida, 33708, United States

Amenities at Madeira Bay Resort & Spa

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Kitchenette
  • Suites
  • Shuttle Service
  • Free High Speed Internet

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