Conrad Miami

4 out of 5 stars4 Stars

Espirito Santo Plana, 1395 Brickell Ave, Miami, Florida, 33131, United States

1 Review

Conrad Miami
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Satisfaction Very Good
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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Good For Families
  • Families89
  • Couples80
  • Solo83
  • Business78
  • Nice accomodations, but hold your wallet


    Conrad Hotel [Operated by Hilton] is in the business district of Miami, with premium rates [$500+/night] However, accomodations for business travellers are almost non-existent. The only exception, WiFi is avavilable in all rooms, at a $14/night extra charge. Almost every service results in an extra charge - this seems unusual for a premium priced property.

    The building is fairly new, perhaps 5 years old. The rooms are small, but that may be typical in newer hotels.

    Food in the hotel restaurant is disappointingly mediocre, fortunately there are several quality restaurants within a few blocks, so you need not suffer too much.

    Our "guaranteed" reservations [for three separate rooms] were completely lost when we arrived., so the stay did not begin auspiciously. Fortunately, the staff were able to find rooms for the party, so disaster was averted.

    The pool and sundeck are on the upper deck of the parking garage. Unfortunately, one must walk through the lobby, and exit throught the main foyer, to get to the pool area. A little daunting in bathing attire.

    Generally, the property is attractive, clean and adequately maintained. The high point of the property is that the staff are gracious and attentive. Although most are young and a bit inexperienced.

    Unique Quality: The views of the bay and the port are quite exciting.

    Directions: From the Airport, east on Rt 836 to I 95 South, about 1 mile to SW 7th Street Exit, left on SW 8th Street about 3/4 mile to Brickell Ave. Right on Brickell Ave, about 5 blocks. Left at 14th Street, 1/2 block to hotel entrance on left.

More about Conrad Miami

Fabulous Stay at the Conrad

by TripAdvisor Member dagnyt

My fiance and I stayed at the Conrad Miami over July 4th weekend. We had priced out hotels on South Beach and in other places, but with a net rate of $112 per night from hilton, it couldn't be beat--not even with the $26 per day valet parking fee. But, they only charged me for one of the days, so that turned out to be very sweet.

I was pretty impressed with the Conrad. Awesome bathroom, nice amenities. Every night they turn down your bed, leave slippers out and leave you a tray with two lovely bottles of water from Italy (for free) and a bucket of ice. They were celebrating their 1 year anniversary and they also left us some really fabulous cake.

Bed was comfy. Flat screen TV was nice. There's an in room DVD player and the wireless internet is free, but only for the first day. Pool is on top of the parking deck across the street. It's nice, but not very big and the view is of other buildings. But the amenities, again, are great--terry wrapped loungers, free water and lemonade. There's also a fake grass tennis court up there.

For us it was fine--we had never been to Miami before and roamed all over. We only got to spend a half day on the beach, though, because it was a chore to get there, park, walk over and then it started to rain.

So I'd definitely say if you want South Beach, it's best to stay on South Beach and just pay what you have to pay. It's a half-hour over by car at night when things heat up and you have to find a parking spot. The way back was worse--the cops had closed down all but one lane and were running sobriety checks for the holiday, so it took almost an hour to get back over. But I wasn't willing to pay $300 a night for SoBe, so I took the wait in stride.

This is a good hotel for business travelers; passers through who want a nice, comfy, quiet room; people on a getaway where they spend a lot of time in the room; or for people who don't mind a commute and want a really nice room to go back to at night. It's not a Four Seasons or a Ritz, but it's fairly plush and was extremely affordable. The 25th floor lobby has some amazing views.

I'd definitely go back, though not if I had to pay more than I did for this stay. And I think next time I'll try SoBe, just to see a different side.

One of the best in Miami

by TripAdvisor Member atraveler74

I recently stayed at the Conrad in April. From the moment I checked in, I was treated as if I was a return guest. Most of the staff called me by name. At breakfast, I always received a warm greeting. They even knew what I liked at breakfast by the second and third day. The rooms were excellent. I had a bayview room in the corner of the hotel. The view was amazing. The beds were large and comfortable. Turn-down service was great. Bathrooms were nice. Bulgari amenities are excellent. The Concierge was well-versed on everything in Miami. From the reception staff to the doormen, it was as if I had been on a cruise ship. It was a pleasure staying at the hotel, especially if you don't want to pay expensive hotel prices on South Beach!! I definitely recommend this hotel.

Mixed Feelings

by A TripAdvisor Member

I went to this hotel for a conference, and was surprised and disappointed at the same time. The building does not seemed to have been designed very well - for example, it took three elevators just to get from my room to our meals. Noir Bar was hideously over priced (as was the spa). I had to pay $18 for a bellini and couldn't afford a facial (had to wait until I got back to New York). However, the staff was gracious, the food was excellent, the gym was nice, and there were several nice small touches that made the weekend more enjoyable than I expected. It's not close to much, so it seems definitely more oriented towards business and conference trips. Book accordingly.

Jewel in Miami!

by TripAdvisor Member ATM72

Stayed here 5/13 to 5/15/2005 for my sister's college graduation. Beautiful property with professional staff. I received a professional and friendly welcome, even escorted to the elevator. Lovely room with contemporary elegance. Great view of the bay. I could see clear to south beach and Fisher Island from my room. The room was fresh and crisp, nicely appointed. Large marble bathroom with seperate tub/shower. Good toiletries. On sunday we got Bulgari products. Crisp Italian bed linens with white duvet cover. Umbrella in closet for the rain. Automatic turndown service in the evenings without having to ask. Slippers were place by my bed. Free bottled water. Great spa/gym. Classy, classy place! Great value for Miami. Many hotels in Miami are not customer friendly. This place is not like the rest. Elegant location on Brickell Avenue - downtown, but yet close to all the hot spots. South Beach hotels are overrated and over-priced! This was a much nicer experience. Oh, great elegant all american breakfast for $7.00, very affordable in lovely atmosphere, can't beat that!
Paid $155.00 Government rate. Next available rate was $199.00
No regrets! Oh, and the room was large (double beds) by any hotel standards.

Neighbors with the Four Seasons Miami, JW Marriott, and the Mandarin Oriental. All upscale properties in the area, surrounded by million dollar condos and the bay.

A Troubled Property

by A TripAdvisor Member

The hotel is posh, although rooms are on the small side for a modern hotel. Beds were comfortable, bathrooms large. I was placed in a queen room at check-in, even though I confirmed a king. Usually get some sort of upgrade as a hilton gold member - here I got breakfast. (was moved to a king room on the second night of my 3-day stay though)

Again, nothing to write home about - there are many better choices in Miami (both downtown and south beach) But there was this one incident that sticks in my mind...

I arrived back at the hotel late on a sunday evening. Had received the turndown service (bottle of water and ice bucket left on try on bed) Room looked great... but there was a copy of PENTHOUSE left next to the television. (wasn't mine... not my sort of thing) Looked recent, but it was unwrapped and looked to have been opened.

I immediately felt somewhat afraid... someone was in this room - and left THAT there. What else did they do? I inspected the room and my belongings and everything seemed okay. Needless to say I figured I should tell someone about it - so I headed down to the front desk.

He seemed apologetic.., asked me what he could do about the situation. Honestly I didn't know - I was tired, they were sold-out, and I just wanted to sleep. But he re-keyed the room and called housekeeping to take a look at the problem.

About 20 minutes later - two females from housekeeping knocked on the door. They looked around and seemed confused as to what the problem was. Then I pointed to the magazine by the TV. One picked it up... still seemed unconcered. Then she opened it and saw what kind of magazine it was. There was a quick sign of the cross (think that's what it's called) And they were on their way.

Checked out the next day. Requested a late check-out and was denied. (gold members are supposed to get 4pm) So I mentioned the magazine incident the previous night. The manager on duty was shocked.

I couldn't really believe that no-one (not even the front desk clerk) had made a note of this whole situation in the log book the previous night. It appeared that this was news to everyone.

In any case they granted me a 2pm departure and promised to get back in touch with me about the magazine problem. No one ever called.

>>>>To be honest I don't think they cared that: 1) someone broke into my room and left that there or 2) someone from their staff spends their free time in guest rooms looking at porn. >>>>>

In any case, not what you'd expect from a 4* hotel. If you need to be downtown: Do youself a favor and stay that the four seasons (there's a great view of it from the Conrad check-in desk) or if you're on a budget... the JW Marriott. Just don't stay here - it's really not worth it.

----- Unless the Penthouse thing is what the property is trying to go for. Actually ran into a friend from Thialand on South Beach the next day. He wasn't really surprised and said that the Conrad Bangkok is considered the 5* "party" hotel. If that's the anlge they're going for with their first US property... then I change my rating to 5* and say "well done" -------

Thanks for your time.

Not a Honeymoon Hotel

by A TripAdvisor Member

I am writing this review long after my stay, but my experiences are still very fresh in my mind since it was one of the stops on my honeymoon. We had a nicely decorated room with a comfortable bed. However, I booked a romance package and told the staff that I was staying there as part of my honeyoom, well when I arrived the staff seemed confused and even put out that I asked about the bottle of champane that was supposed to come with the extra romance package price tag. We finally did recieve one cheap bottle of champane on the first night, despite the fact that we paid an extra fee for each night that we stayed there. I though that the romance package would be a little something special, but it was a total waste of money.
When we stayed there they were doing construction on the place so hammering started around 8am the first two mornings. Hopefully the construction is done now.

We were also charged on our credit card (at a later date) for someone else's room service. This was corrected, but still a little annoying ... what if I hadn't checked my bank statement?

Finally I have to agree with some of the other reviews ... it is not located near anything recreational so plan accordingly, and the bar is VERY EXPENSIVE!!! ... even for South Beach

First rate service

by TripAdvisor Member DAW2000

We have just returned from from an impromptu weekend (evacuation from Grand Cayman as a result of the imminent arrival of Hurricane Emily) at this excellent hotel.

The Conrad is a spectacular building blessed with great views and elegant, understated decor, but it has its greatest asset in its staff. Everyone, from the doormen and the housemaids to the duty manager, was unfailingly polite and helpful. In particular, we were faced with some uncertainty as to when our return flight would leave, but the manager first allowed our party (in 3 separate rooms) to extend our check-out until 5pm, and then overnight (on short notice) without hesitation. The Conrad will certainly be our first choice for our next visit to Miami.

The Conrad hits the right notes

by TripAdvisor Member Alex_Sarah

Stayed for 1 night at the end of a vacation before flying back to London. We checked in early at 11.30am but as this was a Sunday it presented no problems and we were also upgraded to a Bayview Room.

This hotel is in the business district and so at weekends is an oasis of calm away from the plastic and botoxed specimens of South Beach. We asked for a late check out as we were not flying back until 8.30pm but were advised the best the hotel could do was 1pm - as we were checking out on a Monday when most of the guests would be arriving for another working week. However we were offered use of the health club and pool including the showers (complete with hairdryer) and spent the lazy Monday on our own in the sun by the pool.

One of the key reasons we chose this hotel was its' proximity to PORCAO restaurant. We have eaten here before and returned again and found that little had changes - goood news when the food is great and the service warm.

We will have fond memories of our night at the Conrad, from the bottle of Fizz that arrived in our room, to the great Mojito in the bar on the 25th floor looking out over the bay.

It maybe in the banking district but if you have a night to kill and want to stay in a great hotel then The Conrad is the business

Nightmare at the Conrad

by A TripAdvisor Member

The hotel was completely detroyed by the hurricane and glass continues to fall off the building. The hotel is not ready to accept guest at this time. I had to enter through the garage to avoid being hit by falling debris. The pool was off limits to guest becuase of glass particles in the pool. A great disappointment. I quickly checked out and went to the fabulous Four Seasons nearby.


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 Conrad Miami

We've found that other people looking for this hotel also know it by these names:

Miami Conrad
Conrad Miami Hotel Miami

Address: Espirito Santo Plana, 1395 Brickell Ave, Miami, Florida, 33131, United States