Four Points By Sheraton Miami Beach, Miami Beach, FL - Reviews and Hotel Information

This is an interesting review to write about, as we stayed here for 4 days in August, on our way around the trip with our family. Originally, I had booked this hotel on their website and obtained two rooms at a fabulous price. We are members of Starwood and after reading these terrible reviews, I became nervous about staying here, so I wrote a letter to Starwood personally asking why this hotel received such dreadful reviews. I attached three reviews to my letter and asked whether they could guarantee us a comfortable holiday stay at this particular hotel.

I received back two letters, one from Starwood and one from Four Points manager assuring me that our stay would be very enjoyable and the manager would greet us personally, which actually did not happen.

On arrival our two rooms were ready and we had been upgraded to deluxe suite. Our suite had two rooms, one a lovely sized bedroom with en-suite attached. The other was a large lounge room with TV, couch, coffee table, mini bar, and walk in dressing room with safe. There was also a small kitchenette with tea and coffee facilities. Our suite did not have a balcony, which was disappointing as we did request one; the lower ones directly below us had enormous balconies overlooking the pool and ocean. (Ask for these when booking).

This hotel is located on the beach and has deck chairs and towels which can be hired from the beach, at a cost of US$10.00 a day. The pool area is lovely with a good size swimming pool. There is a lunch time bar and small snacks can be ordered. The main restaurant which serves breakfast and dinner is spacious but the service was very slow. The hotel is not close to Lincoln Street, it’s about a five minute bus or taxi ride.

We actually did not mind this hotel for a relaxing four days on the beach. It does have problems regarding staff and service but overall I think they do try their best to accommodate their guests.

I could say a few negative points but really when I found that my daughter had left her valuables in the safe before boarding our plane, we quickly rang them and they confirmed to us that they would be posted onto Australia.

On our arrival home, all valuables and contents were safely secured in DHL bag. (Thanks Jessica).

Four Points By Sheraton Miami Beach, Miami Beach

Four Points By Sheraton Miami Beach

Miami Beach Hotels