Hard Rock Hotel Orlando

Hard Rock, it is not

What a waste of my money, first we get there and pull up on the ramp and all these bell hops come out looking to help us unload or bags, did not even get time to turn the truck off, all they wanted was money and to park my truck in a lot for $25.00 a day. I had to tell them to back off and if I needed help I would ask. Then me and my boys go in to get or room only to find out it might not be ready until 4pm and it's only noon now. They told us we could use the pool area until it was ready. So I took the boys swimming and expected to find a nice pool which in a way it was but it's only a wading pool about 3' deep with a slide on one end, you was surpose to be able to hear music under the water but that was a joke. Around 2 the room was still not ready and the boys were hungry so we went to the pool side club to get a little something to eat, we had some cheese sticks, chicken wings and some nachos with a drink this bill was $75.00 I almost passed out anywere else it would have been no more than $25.00. well after that I called my wife who was with her sister who lives in Orlando and told her to do some shopping for food because there is no way we are gong to spend that kind of money on food. Our room was ready around 4.30pm and when we got to it I though we were back at one of the roadside hotels we stayed in to get there from RI. It was smaller than most of the places we stay at on the way down. There is no fridge to keep anyhting cold in, plan walls and an ungly rough carpet. we were surpose to have a pool view only to open the large curtins to find a small window that did not open and look out to trees that were right in front of the window. Well anyway after my wife and her sister broght pizza for dinner plus other stuff to eat during our stay we went to bed. We left early to visit the Harry Potter part of the part and figured we would go back to the hotel and make lunch around noon, when we got there our room was not made up yet so we made luch and went to the pool to cool off, a couple hours later we went back to the room to change and go back to the park and the room was the same way so we had to use dirty towels to clean up with, our room final was cleaned aroun 4pm when we wanted to get ready to go into town for dinner which was only $45.00 for 5 of us at TGIF. The rest of our stay was the same we stayed 2 more days the last straw was when I found out they charge $15.00 dollars aday to park in the regular lot, I finly complained to someone who would listen and got that off my bill. I have stayed in many 4 star hotels in the past and this is by far the worst, I would not recommend this place ot anyone, maybe if you stay on the 7th floor you get better treatment.