Orlando Metropolitan Resort

3 out of 5 stars3 Stars

8444 International Drive, (Formerly Radisson Barcelo), Orlando, Florida, 32819-9329, United States

2 Reviews

Orlando Metropolitan Resort
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Satisfaction Terrible
Very Good

Value Score Average Value

Costs 59% less but rated 41% lower than other 3 star hotels

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Good For Business
  • Families29
  • Couples30
  • Solo33
  • Business42
  • Disgusting- See My PICTURES


    I booked 4 nights at the Metropolitan Resort Orlando-International Drive, 8444 Austrian Ct, Orlando, FL 32819 (Phone: 407-581-2000). I reserved a king suite for 4 nights. Upon arriving, I knew this hotel was certainly not up to my standards or what I consider a 3-Star Resort hotel to be. I have attached just a few pics to show you what the room looked like at my arrival.

    The lobby was dirty. The front desk clerk was a man wearing a wrinkled button up shirt who told me that their system was down and had no way of knowing which room he could put me in. He then, took my cc information on a piece of paper just in case there were any additional charges that needed to be made upon our departure. I know that is standard process for hotels to take cc information, but not hand-written on a piece of paper and then placed on the front desk (which is easily accessible to anyone walking by). It would have been extremely easy for someone to pick up that stack of papers of mine and all the other guest’s information on it and use it for id theft.

    After we finally got our room keys, we walked to our room. The hotel’s room are all doored from the outside (just like a MOTEL) vice the inside. Upon walking outside to get to our room, we passed by several rooms with guests having their rooms wide open, smoking, drinking and carrying on. Of course, you cannot control what guests are doing, but I assume that this “resort” would have been non-smoking as stated.

    Upon arriving to our room, we placed our things down only to see that the bed was not clean, it smelled and wasn’t even made! The bathroom was disgusting- dirt, mildew, grime throughout. The carpet had huge stains. The microwave had fingerprints all over it. I attached pics, please see. It smelled of mold. The door barely closed and there was a space that was left open even when it was. We could hear every single movement that was going on outside the door. After spending less than a few minutes in the room, we gathered our things, and walked to the front desk to advise the attendant we would be checking out.

    I was very professional and politely told him that we would NOT be staying here due to the condition of the room and hotel in its entirety. He did not look surprised at all. Nor did he apologize or even question what was wrong with the room. My guess is that this was nothing new to him. I advised him that I would be getting in contact with management in regards to a refund and he uncontestedly agreed and dismissed us.

    I am disappointed that this hotel is self proclaimed to even be anything more than a 1-star motel.


    Directions: International Drive

  • Not so bad at the Radisson


    This hotel is used mainly by people on buisness. There are two parts to the hotel. The best part is in the North Tower, to book these rooms you need to request a deluxe room and as such they are more exspensive, I you can afford these rooms this hotel would be rated VERY GOOD.
    I stayed in the South part of the resort which is a block of rooms 5 storeys high. For the price I paid for two weeks I cannot complain as I believe I got what I paid for which IN MY CASE was good clean comfortable accommodation for two weeks at a very reasonable price. You may see others putting this hotel down but I suspect they want Quality hotels at budget prices!!!! IMPOSSIBLE, in my opinion you generaly get what you pay for. The Staff were friendly, polite, nothing was too mutch to ask, I saw some people speaking to the staff in a manner which I would not do and of course the staff reaction to this does not need further explanation, I had no problem!!!! The rooms were of a good size, clean and tidy. You cannot open the windows so it may seam a bit stuff or a funny smell at first, I opened my door for half an hour whilst unpacking, No Problem!!! My room had two large Queen size beds which were comforable. A good shower and two sinks.
    The aircon is large and if it is turned down to low it will cool the room all day and you can sleep no problrm at night. The pool area is a good size and WARM WATER in the winter THUMBS UP FROM ME!!
    To be honest £300 - £400 for two weeks accommodation I would go back to this hotel due to the price I paid and the quality of accommodation but if you can find better go for that ammount for 3 adults in the same area let me know.
    Any questions please ask!!!!Good luck. VT.MEMBER heedthebau

More about Orlando Metropolitan Resort


by traveldave

During the Second Seminole War, Fort Gatlin was built near what would one day become Orlando. However, the fort was abandoned shortly after the war ended, and there was little population in the area. Eventually, though, settlers began establishing cattle ranches in the surrounding area, and a small settlement sprung up sometime in the 1850s. It was initially called Jernigan, after the town's first permanent settler, Aaron Jernigan. Soon, however, the inhabitants began calling their town Orlando, after Orlando Reeves, who operated a sugar mill and plantation about 30 miles (50 kilometers) to the north. He had carved his name into a tree near where the town was established, and thinking it marked his grave, people called the area "Orlando's Grave," and eventually just "Orlando".

Between 1875 and 1895, the area became the center of Florida's citrus industry, and cattle ranching became less important to the local economy. In the 1920s, Orlando experienced a real estate boom, but it never became an important city.

However, in 1965, Walt Disney announced plans to build Disney World near Orlando. He chose the city for its inland location, making it less susceptible to hurricanes than Florida's larger coastal cities. In 1971, Disney World opened and Orlando immediately experienced explosive economic and population growth. Tourism quickly became the basis of the local economy, and Orlando is now consistently ranked as one of the top vacation destinations in the world. The metropolitan area has more theme parks and entertainment attractions than anywhere else in the world. With over 52,000,000 tourists per year, Orlando has the second-largest number of hotel rooms in the United States, after Las Vegas. The city is also one of the most popular places for conventions and conferences.

Nowadays, the Orlando metropolitan area has about 2,720,000 inhabitants, making it the third-largest in Florida, after Miami and Tampa.

If The Price Is Right

by TripAdvisor Member Shellgirl1

My wife, son and I stayed at this hotel between 23rd September/7th October 2004.

We have enjoyed many vacations throughout the USA, 20+ in Florida. We normally choose 3* hotel/motel accommodation, Holiday Inn, Quality Inn for example. We are out all day and only require somewhere to sleep at night so as long as the room and pool are clean and well maintained and the staff friendly I’m happy. I see no point in paying for hotel facilities we will never use.

The Barcelo is advertised in UK brochures as 4*. This is misleading. If you book this hotel you will be allocated a “Standard” room. The Barcelo’s standard rooms are typical 2*+ hotel/motel accommodation. In our opinion the rooms are in need of a facelift.

To obtain a “Deluxe” room in one of the hotel’s towers you will be required to pay a negotiated upgrade fee.

We stayed in a deluxe room on the 6th floor. The rooms are reached by bright internal corridors nicely carpeted and air conditioned. The room was clean, bright and well maintained. There was a 28”/30” screen TV, microwave, fridge and chest of drawers contained in one large unit, writing desk, two phones, chairs, an armchair, coffee table, two double beds, bedside draw unit and built in wardrobe containing a safe, ironing board and iron. In the bathroom was a bath with shower unit, hand basin and toilet. On the wall to one side of the hand basin was a hairdryer, on the other side, a coffee maker. There was an extractor fan in the ceiling.

The air conditioning was temperature controlled automatically from a panel on a wall near one of the beds.

**Note** The integral air conditioning was very quite!! A duct in the wall supplied either hot or cold air on demand depending on the temperature set and the temperature of the room.

Our view from the window [no balcony] was pleasant, overlooking International Drive and beyond.

Our maid service was excellent. Every day the room was well made up, the bathroom cleaned and restocked with plenty of hand and bath towels, face cloths and toiletries such as shampoo, conditioner and body lotion. Of course there were plenty of toilet rolls, tissues and ……….. coffee for the machine.

I reported a damaged and leaking shower head. A new one was fitted within the hour. I also requested 3 extra pillows which were on our beds when we returned to our room that evening.

To my knowledge there were 3 coin operated laundry rooms situated on the 2nd/5th/7th floors. There was only one washing machine and tumble dryer in the room we used costing $2.00, each. This was not a problem as we never saw any one using them and did our washing as and when. Washing powder was available from a coin operated vending machine. There was an extractor fan to keep the room steam free. The entrance door was kept locked and opened by inserting your room “Key” [credit card type].

The hotel’s pool and hot tub were OK with plenty of clean dry towels to hand. There was also a pool bar. Hotel guests have free use of the YMCA’s indoor pools and fitness centre next to the hotel.

Other hotel facilities include a reception area, small shop and games room, café, smallish bar, restaurant, pool table [half size I think?], guest services, stamp machine, vending machines, telephones, etc., etc…

**Note** When checking in, pick up a free welcome pack [on top of reception desk]. Free newspapers are available from a small stand to the left of the reception desk. Restaurant food looked good but fairly expensive. Drinks from the bar were reasonably priced. The pool table was a disappointment, cloth worn out and torn. The Café is good for a snack and a “Starbucks”.

**Hurricane Jeanne** On the day of the hurricane, the hotel was full. Radisson had a captive audience and could have charged whatever they liked. To their credit they laid on an all you could eat buffet [3 course + soft drinks and coffee] for $10.00, per person including tax. Good value and a nice gesture.

The hotel staff we talked to were friendly and polite. For those requiring it there was an express checkout service.

How much you like this hotel will depend on how much you have paid for your accommodation. I put together my own vacation package and paid Radisson £26.00, per night [$45.50 including tax] for a “Standard” room and negotiated a “Deluxe” room for an extra £6.40, per night [$11.20 including tax].

**Note** There appears to be no fixed deluxe room upgrade charge. I saw documentary evidence that hotel guests were being charged £12.80/£19.20 and £25.60 [$20/$30 and $40.00 + tax] per night. You have been warned!!

For a total of £32.40, [$56.70 including tax] per night for a deluxe room, we thought the Radisson Barcelo was good value for money.

We rated this hotel [with deluxe room] overall as a 3*+

Be prepared

by TripAdvisor Member Fondofhotels

Take the upgrade! Thankfully I had read Trip Advisor reviews of this hotel before arrival and upgraded. There are two different buildings on the property. Stay in the newer one as its rooms are large, clean, and comfortable. (Though they should consider adjusting the air conditioning to thaw their guests a bit.) Our waiter at dinner was exceptionally nice and attentive, though the meal was pricey. They have a coffee and pastry counter near the front desk. Bottles of iced-tea were more than $2 each.

Commiunication needs to be better

by A TripAdvisor Member

We stayed in the Radisson Bareclo on international drive last week for a week, the accomodation i was booked into was old and dated, i was shown there second complex in the grounds ( delux) which is what i would agree as ok but had to pay an extra $20 suppliment a night.
On the 3rd night the fire alarm went off at 11pm the building was cleared and after 1hr and 30 min we got the all clear but there was none/poor communication of how to clear a building and to do a role call ( none took place) no one took control of the situation .(no fire a flight attendent from a well known airline had put a clothes hanger into the sprinkler headin her roomon the 6th floor)
At 1.05am the alarm went off again my family was terrified , this time the building was not cleared and about 20 people went outside until the alarm was turned off. There was no one to answer querys/questions and after 40m people went back to there rooms after talking to reception where they indicated that this was a false alarm.

The key learning for this Hotel and its staff is Fire training and people communications, more so in these times

very good base

by TripAdvisor Member jacko1970

stayed here for two weeks from june 12 2004 stayed the resort part room on the car park side and found it fine,room nice and big cleaned and towels changed everyday great base to stay at opposite the mecardo centre which has open air entertainment everynight .The hotel itself has an excellent large heated pool hot tub although a bit hot payed £390 for the fortnight and it was worth it.

Hotel without a soul

by TripAdvisor Member hartleyw

The older block of this hotel is in dire need of refurbishment. Its only good point is the generous size of its rooms. With the rooms opening out onto a shared external balcony coupled with dingy access facilities you could be in a cheap motel rather than a supposed up market hotel chain.

Good location, great disappointment

by TripAdvisor Member Boabbycar

I have just returned after staying in this 'motel' and agree with other guests who state it is in dire need of a general upgrade. I noticed after sleeping in my bed, the first night, that there were three dirty brown stains on my sheets and pillows. I requested that they were changed immediately and whilst housekeeping agreed, there was no apology just a grunt of 'okay'. A drawer was broken, the bathroom door was covered in white splashes, which i assume was bleach. I was also short changed $50 from a $100 traveller's cheque and when I challenged the bartender at the cabana bar (poolside), he was not eager to check so I insisted. I did get it back, although no apology again. Two positives for me were the location (although there's plenty other motels/hotels nearby) and we did receive $20 compensation as a maid had taken one of my t-shirts, which had been rapped in a towel to dry. The service here was quite good, although it was after a full weeks hounding! My advice would be to look elsewhere!

Very good for the money

by A TripAdvisor Member

Stayed in the radisson for 7 nights and found everything above average. The staff where very helpful, the room was surprisingly good, always cleaned everyday. The pool area was great(check out the spa). Can't think of anything to camplain about. I would definetly recommend it.

Average, overpriced

by TripAdvisor Member Berniebrin

Standard room in need of refurbishment, price on the high side even for International Drive. I have had better for less.
Only became ok after upgrading to tower room, still very pricy though. poor value for money won't use again.


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 Orlando Metropolitan Resort

We've found that other people looking for this hotel also know it by these names:

Orlando Metropolitan Hotel Orlando

Address: 8444 International Drive, (Formerly Radisson Barcelo), Orlando, Florida, 32819-9329, United States