Ambassador - A Family Resort on the Gulf

I read so many complaints on this place but with the prices I gave a call anyways. A young lady answered the phone. She was very helpful and eased all fears I had about the place. She explained that the maids do not go in the room until after the guests leave. Made sense to me, really don't like the idea of someone coming in my room when I am not there or even when I am! I got lost on the way down and the lady I had made reservations with answered the phone yet again and talked me through until I was close to the Ambassador. She was so polite and friendly when I walked into the lobby. I guess she could tell I was "frazzled" to say the least in getting lost, because she calmly chatted with me and checked me in very quickly. I loved the room, it was just how she had described it. A little while later, I was struggling with my suitcase and she came and helped me. The place is older but the prices and the people working there made up for any complaints I might have had. I will be going back to the Ambassador. I plan on making reservations for the next year for my family reunion! Just a quick note, Ms. Erin, you were awesome and thank you so much!!!!!!