The Watercrest Panama City Beach

6201 Thomas Drive, Panama City Beach, Florida, United States
(3 star hotel)
#19
Rank 19 of 112 hotels
in Panama City Beach
Terrible (1.0 out of 5.0) 2 reviews
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Value Score

Poor Value

Costs More and Rated Lower than similar hotels

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Stay away from Watercrest

Terrible (1.0 of 5.0 stars)
by written on July 1, 2012

Condo #1208 was nice but we will never stay at Watercrest again. Watercrest is not a renter friendly complex. First to be able to put your chairs and umbrellas you must walk to a public beach because the condo property is covered with their rental chairs which with children it is hard to be confined to such a small area. Second at checkin we were given a parking pass and was told at that time that watercrest was notorious for towing your vehicle. We were there during the Tropical Storm Debby and apparently when the door was open the parking pass blew down unnoticed. Security put a warning on our vehicle approx 11:30 am and while spending a day at the beach with our family we come back to a towed vehicle which was towed at 7:01 pm, as a coincidence the towing rates go up at 7pm. So we had to pay $133.00 to get the vehicle back. Talk to the manager Larry Pittman whom was of no help what so ever. We were informed that they had a big problem with illegal parking and they tow any vehicles that a parking pass can not be seen. Seems to me if this was a problem they we post a guard at parking lot entrance to check for parking passes or even put up gate. To top it off while arriving back from the water park we witnessed the security walking around in the parking lot with his blue clipboard and while gathering our stuff from our car a gentleman parked across from us. The security waited until he had left his vehicle and walked over and put a orange ticket which was a warning. At this time we questioned the security about their towing practices and that the gentleman just got out of his vehicle. He became hostile and verbal confrontation ensued and were threatened with evection at that time. He then got a copy of their rules and conduct and taped to our condo door signed by head of security J.Clark and had highlighted the paper had written final warning. With everything that took place with our stay it put a damper on our family vacation. It is very obvious that watercrest only concerns is with making money and not customer service. We have stayed at Panama City Beach for years and at numerous condo location and have NEVER been treated as poorly as here!! May never return to Panama City Beach because of this experience.

Stay away from Watercrest

Terrible (1.0 of 5.0 stars)
by written on July 1, 2012

Condo #1208 was nice but we will never stay at Watercrest again. Watercrest is not a renter friendly complex. First to be able to put your chairs and umbrellas you must walk to a public beach because the condo property is covered with their rental chairs which with children it is hard to be confined to such a small area. Second at checkin we were given a parking pass and was told at that time that watercrest was notorious for towing your vehicle. We were there during the Tropical Storm Debby and apparently when the door was open the parking pass blew down unnoticed. Security put a warning on our vehicle approx 11:30 am and while spending a day at the beach with our family we come back to a towed vehicle which was towed at 7:01 pm, as a coincidence the towing rates go up at 7pm. So we had to pay $133.00 to get the vehicle back. Talk to the manager Larry Pittman whom was of no help what so ever. We were informed that they had a big problem with illegal parking and they tow any vehicles that a parking pass can not be seen. Seems to me if this was a problem they we post a guard at parking lot entrance to check for parking passes or even put up gate. To top it off while arriving back from the water park we witnessed the security walking around in the parking lot with his blue clipboard and while gathering our stuff from our car a gentleman parked across from us. The security waited until he had left his vehicle and walked over and put a orange ticket which was a warning. At this time we questioned the security about their towing practices and that the gentleman just got out of his vehicle. He became hostile and verbal confrontation ensued and were threatened with evection at that time. He then got a copy of their rules and conduct and taped to our condo door signed by head of security J.Clark and had highlighted the paper had written final warning. With everything that took place with our stay it put a damper on our family vacation. It is very obvious that watercrest only concerns is with making money and not customer service. We have stayed at Panama City Beach for years and at numerous condo location and have NEVER been treated as poorly as here!! May never return to Panama City Beach because of this experience.

Nearby The Watercrest Panama City Beach

The Watercrest Panama City Beach

We've found that other people looking for this hotel also know it by these names:

  • The Watercrest Hotel Panama City Beach

Address: 6201 Thomas Drive, Panama City Beach, Florida, United States

Amenities at The Watercrest Panama City Beach

  • Swimming Pool
  • Fitness Center
  • Free Parking
  • Business Services
  • Kitchenette

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