St. Augustine Beachfront Resort

300 A1A Beach Blvd, Saint Augustine, Florida, 32084, United States
#47 of 135 hotels in Saint Augustine
Terrible (1.0 out of 5.0) 7 reviews


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Worst Motel In St. Augustine

Terrible (1.0 of 5.0 stars)
by written on July 10, 2012

Online site advertised this motel as a Resort, it turned out to be a dump. The room was filthy. There was a used tampon by the bed and grease and fluid stains on the carpet. The toilet had a broken seast and the TP holder was coming out of the wall. The wall paper was peeling in the bathroom and the card reader on the door worked only half the time. A sewage line is being installed on the beach behind this "Resort" which partially blocks beach access.

Unique Quality: Pool and slide were o.k.

Directions: Beach

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Terrible (1.0 of 5.0 stars)
by written on June 10, 2012

Please check; Yelp and other sites and DO NOT stay here. It is not safe, it is not clean, the staff is rude, it is filthy, bug ridden, moldy and falling apart. There are no "patios" or beach access-the pictures on line look nothing like the actual hotel. Horrible time, nasty staff, leaking fridge, no towels, wallpaper falling off the walls, no bath towels, wet carpet, broken ac, no handles on dressers, broken tv, broken phone, you name it. The worst experience of my life! DO NOT STAY HERE!

Unique Quality: Filthy, dirty, nasty, moldy, bug-ridden, smelly, everything broken and horrible staff. That's the best of their unique qualities.

Worst Customer Service Ever!

Terrible (1.0 of 5.0 stars)
by written on May 26, 2012

The front desk staff was truly beyond rude, and beyond that handled my sensitive financial information in an irresponsible manner. Good luck trying to get anyone to answer the phone, and the managers Renee and Elizabeth are the two rudest women I have ever dealt with in any kind of customer service. Elizabeth, especially, is overbearing, belligerent, and unwilling to discuss anything rationally. On top of that, the hotel is dirty and has a musky smell. Do not pay them your hard-earned money!

St.Augustine Roach Front Resort

Terrible (1.0 of 5.0 stars)
by written on March 20, 2012

Get a Tent and go to a campground!!
While waiting almost 2 hours we finally get our room key only to find a rude awakening! There was a reason there was a 2 hr wait! Very, very over booked and apparently we got the “Rejected” room. And trust me, no one wants this room. When we finally pried the door open (seriously, the door was jammed) we found several things of note: A/C broke which also fell out of the wall when I tried to turn it on, only wrinkled sheets on the bed with no blankets or comforter, dirty grimy floors and top it off with mold on the walls. Even though the refrigerator was plugged in, the outlet was pulled out of the wall and was not working. This caused the fridge to have an extremely repulsive odor. Really gross in there….
The beautiful pool with the slide you see pictured on their web site was empty and littered with trash. Bone dry! We booked our getaway with St Augustine Beachfront Resort because their website was top notch and showed a wonderful resort. We left that place that they call a hotel within minutes of seeing our “room”. The experience of sleeping in a tent on the beach would be far more pleasurable than what they offered. And I don’t say this lightly as my girl is pregnant.
I asked an employee walking by if our room was supposed to look like this. His reply was “if you don’t like it go somewhere else”. Hard as it is to believe this actually happened, but you just can’t make up an entire experience like this. So, back to the front desk we went. After another 45 min wait our money was refunded and we were also informed that the “employee” that made that memorable comment was actually one of the managers.
The one truth in the website is that there is a Tiki Bar. We did get a drink and happened to notice another couple walk into the same room that was our “Reserved” room. They had the same reaction that we did with one exception, which was that they left quicker because we stayed to take pictures. I guess St Augustine Beachfront Resort thought they would hook some sucker with that slum of a room. I am happy to document my post with photos, please look for them. Take my word for it; a Tent would be better than this place.

Unique Quality: The 118 Foot Waterlide to your death.. No water in it just trash.
The truth about it is the tiki bar.
A/C unit fell out of the wall.. Broken eletrical outletts. Beds looked like i rolled out when i opened. door.

Unique Pry Tequnique to open door.
Need to walk to bathroom to turn on lights ...


Terrible (1.0 of 5.0 stars)
by written on July 11, 2011

this was probably the worst hotel i have ever stayed in.. as soon as we walked in to check in there was people complaining of things not working and people that worked there stealing things from the guests that were staying there. the front desk is nasty.. it smells like birds and the wallpaper is falling off. the room we stayed in was disgusting and it hadnt been cleaned at all.. the remote didnt work, there was dust in the vents, the sheets had stains on them that looked like blood stains and the lady at the front desk said it was probably just rust stains..LMFAO!! also the sheets had cigarette burns in them. we ended up finding cockroaches also. we then got "upgraded' to another room just as ***ty as the one we were in before. it smelt like mold inside.. there was three refiderators two didnt work, none of the appliances worked and neither did the outlets. the outlets would shock you if you tried using them. there is rust an inch built up on all the things inside the room.. it is disgusting!! the service here is very poor and the cleaning people dont do a very good job cleaning the rooms. while we was staying here the health department ended up coming because they were using clorox in the hot tub.. the indoor pool and hot tub ended up getting shut down for a couple of days. i would not recommend staying here because you would probably end up catching some kind of nasty disease here.. if you pass here.. RUN FAR AWAY!


Terrible (1.0 of 5.0 stars)
by written on March 10, 2011

I booked this online for a Spring Break trip with my family. We booked 2 nights. When we got there the lobby was dirty and gross. We went to our room and there was writing on the ceiling, our air didn't work and the room was dirty. They brought us a portable air unit but there was no where for the vent to go and that ended up heating up the room worse. They suggested we crack the door to let it vent. The indoor heated pool was very small and the hot tub was full of dirty brown bubbles. The slide at the pool pictured online was closed. . I slept with my shirt over my pillow. We ended up leaving the next day and canceled our 2nd night. DO NOT STAY THERE! It is disgustingly dirty!!!!!!

Unique Quality: The owner walked his dog on the grounds of the hotel and let it go to the bathroom.


Terrible (1.0 of 5.0 stars)
by written on July 17, 2010

The pictures are very misleading. We waited in line for 40 minutes just to check in. Once we got our key, we went to our room and had to use our body weight to open the door. The sheets were dirty with dead bugs. Nothing was clean. The sheets were stained and dingy. We immediately decided to check out. The office didn't even try to rectify the situation...just issued us a refund. DO NOT GO HERE UNLESS YOU WANT TO CATCH SOME TYPE OF DISEASE.

ddeyarman Jan 9, 2013 at 3:40 PM

The St. Augustine Beach Front Resort is the worst hotel in the area. Avoid this like the plague. I don't have enough space to go into how rude, uncaring, dishonest and unprofessional the staff are, or how run down, grungy, and potential unsafe the hotel, and especially the pools are. Let me just say that no hot water for 4 days and a staff that nearly ruined our vacation and refused to give us the room we booked or refund even 1% of our money should not be in don't do business with them. Learn more about the St. Augustine Beach Front Resort here,
or see someone else's video on the St. Augustine Beach Front Resort for yourself

10 Photos of St. Augustine Beachfront Resort

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