Value Score No Data
Good For Couples
Worst hotel ever!
We decided to stay at this hotel because it was the closest to legoland and we have two small children so we thought it would be convenient. We were WRONG! We knew based on the price the accommodations wouldn't have been great, but it was below what we anticipated. The hotel is old and ugly and kept in horrible condition. It is also quite dirty. We were staying for two nights and the first night the temperature outside was in the low 40's and we had NO HEAT. When I complained to the front desk (I didn't complain to the manager because there was no manager on duty until Monday) they said they were fully booked and had no other rooms available. We have two small children one of which has asthma and being in those cold temperatures especially while sleeping triggered his asthma. The following morning they sent someone to our room to fix the heat and they said it would take 3 hrs. I didn't feel comfortable leaving the two "repair" men who looked more like recently released convicts in our room alone. The front desk called and said another room had become available so we packed up all our things and moved to another room. My husband showered and needed towels so i called the front desk and they never brought them. i had to go downstairs and wait 20 yes, 20 minutes to get towels!!! By the time we were done it was 11:30 am the entire morning had been wasted (We woke up at 7am so we could eat and be at the park when it opened) THIS HOTEL (I think it is more like a motel) IS TERRIBLE! DO NOT WASTE YOUR TIME, MONEY OR SANITY staying in this dump!
Unique Quality: The only good thing about this place was its proximity to legoland!
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