Atlanta Marriott Suites Midtown
Hotel Class: 
3.5 Stars - 2 Reviews and 125 Opinions
35 14th St NE, Atlanta, Georgia, 30309, United States
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Stopple
- Reviews: 1
User Rating
Dinged $300 for "missing" items
While the stay was fair, and the staff professional, I received a bill in my email which had 3 items tagged "missing" to the tune of $300. Knowing I didn't take anything from the room, I decided to investigate.
A few days and a few calls later, I was informed the missing items were 2 pillows and a bed lining, which seems like an odd thing to want to steal from a hotel.
I was informed the hotel assistant manager Silvia Riedel would call me back to discuss the charges, but after 6 or 7 days, I had to call back to get in touch with her.
The conversation was brief, but ultimately Silvia was unwilling to work with me and simply stated the items were missing from the room and I was liable. Since it basically comes down to my word vs the cleaning staff's word, it would seem Marriott has the ability to charge whatever they wish with no way to contest the charges.
This will be my last stay at a Marriott, and I feel fortunate to learn a valuable customer service lesson for only $300.
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Sassy417
- Reviews: 172
User Rating
They say location is everything.....
In the heart of Atlanta's Midtown Corporate and cultural center. Easy walking distance to museums, theaters, nightlife and fine restaurants.
Unique Quality: Rated 3 diamonds***254 spacious guest rooms, valet parking, laundry valet, nice cocktail lounge & on-site restaurant, room service, Concierge services, indoor/outdoor pool, 24-hr health club facilities, whirlpool, 9 meeting rooms (5500 sq. ft)
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Rated 3 diamonds***254 spacious guest rooms, valet parking, laundry valet, nice cocktail lounge & on-site restaurant, room service, Concierge services, indoor/outdoor pool, 24-hr health club facilities, whirlpool, 9 meeting rooms (5500 sq. ft)
2592 members live in Atlanta
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Q: Downtown shopping? "Most of my time in Downtown Atlanta has been in/out travel for business or convention time when I'm all consumed with convention..."
A: "No, most of the shopping has moved out of Downtown, unfortunately. It's a fairly easy MARTA trip up to Buckhead or to Lenox Square though."
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Atlanta Marriott Suites Midtown
We've found that other people looking for this hotel also know it by these names:
- Marriott Atlanta
- Atlanta Marriott Hotel Midtown
Address: 35 14th St NE, Atlanta, Georgia, 30309, United States