The Grand Hyatt Buckhead Really is Grand
The service at the Grand Hyatt really sets it apart from the other Buckhead hotels. A great staff willing to go the extra mile. Rooms were a good size, comfortable and well-appointed. All requests were honored with a smile. We highly recommend this hotel and would gladly stay here again. The location was perfect for our shopping and Braves game (the Buckhead Marta transit station is only 1 block). There was construction next door but we didn't hear any noise. The beds were great!
Nice stay overall
I spent a weekend night there with my wife. We got a great deal with AAA including the breakfast buffet. The room was clean and smelled fresh. Fortunately, we stayed at the end of the hall so we did not hear too much noise. The bathrooms were spacious, and it was an overall comfortable stay. I would not pay regular price, but do recommend it if you have a discount. The breakfast in the Casis restaurant was a nice touch, and the attendants were very kind. We used the complimentary Town Car to go to dinner which was nice because it was raining. When we were done with dinner, he was there in less than 2 minutes. Not spectacular rooms, but a comfortable and clean stay.
Not so Grand
After having stayed at several hotels in midtown and downtown I decided to try Buckhead and booked a room at the "Grand" Hyatt. First, the neighborhood: it has all the charm of downtown Westchester. The fact is, there's no there there. The immediate vicinity is an unfortunate mess of post-modern piles each sheltering its guests in hermetically sealed bubbles. The views are horrendous: in one direction a strip mall, in the other a sand pile, in the other a construction site. The staff is courteous, if downright solicitous but as I come here for business often probably doesn't mean as much to me as to some. The room itself is positively prosaic: while the materials in the bathroom aspire to the luxurious (marble floors and limestone counters) it's all executed in the cheapest manner. The popcorn 8' ceiling in the bedroom, the polyester spread, fake mullions on the windows and the awful "neo-whatever" furniture with brass fittings could just as easily be found in a Marriott. There were pulls in the coverlet, runs in the carpet, and peeling paint on the ceiling in the bathroom. I really don't understand how people can say this passes for luxury. To me it barely passes for comfort.
2 nights for July 4th 2005. Good staff with nice hotel. Not exactly 5 star but for the money it was a good deal. Great location near Marta, Lenox Mall and a number of great restaurants. Walk to everything, have coffee at Caribou directly across the street. All around good deal. New lobby with water falls, great for a glass of wine after dinner.
a priceline steal!
I couldn't have been more thrilled to stay at this hotel in the heart of buckhead for $75 a night plus tax during the july 4th weekend. i booked thru priceline, which i had never used before. the hotel itself is nicely appointed throughout the lobby with marble accents, etc. the lobby bar is very nice and looks onto a 2-3 story high stone waterfall. the rooms have plenty of space, beds very comfortable, and the bathrooms were outstanding, with marble floors and granite (i believe) counters. we enjoyed some time at the rooftop pool, which is surrounded by trees and where waiters will bring you drinks. you can't beat the location, though it is more of a walk to lenox square (half-mile?) than many other hotels. its at the corner of peachtree and piedmont, which takes you right into midtown. i read some of the other reviews, but didnt have trouble such as construction noise. i would recommend the hotel to anyone and highly recommend you take advantage of the fabulous discount offered by priceline. at the time i got my $75 rate thru priceline, the hotel was offering $159 a night as its lowest non-internet rate (which was only $149).
A Great, Great Hotel
My partner and myself stayed in a suite with a balcony for a special occasion - the staff, the room, the people were fabulous. We are a lesbian couple and we were treated with such respect and all of ours needs were taken care of... I asked the staff to place roses in the room and rose petals on the bed - I bought the roses early in the day and later that night when she opened the door - it was grand!!! It was worth every penny and more!!!
This is a fabulous hotel!
My husband and I stayed at this hotel for four nights in mid August, 2005. We both thought it was wonderful! We have never stayed at a hotel where the employees were ALL unbelievably friendly. You couldn't walk down the hall without being greeted by one of the hotel's many employees. We had the $99 senior rate but decided to upgrade to the concierge floor just for fun. That was $40 extra per night that included a good breakfast (everything but eggs available), snacks all day, and a light dinner if you wanted. We arrived in a heavy thunderstorm later than we expected, so we opted for the concierge dinner. It was delicious...a very pleasant surprise! The concierge desk in the front hall was fabulous...helpful with every arrangement you could think of. MARTA is a short walk from the hotel, but the two shopping centers are more than a couple of blocks away. There is a free shuttle provided by Buckhead that we enjoyed using after walking so much. At night, the hotel provided free transportation to area restaurants. The rooms were lovely, and the beds were the most comfortable hotel beds we have ever slept in!! There was always a USA Today outside our door in the morning. The bathrooms were elegant...I really don't know what's not to like about this place!! Yes, there was construction going on all around the hotel...and yes, we were bothered by it a little in the mornings. But other than that, we have no complaints about this terrific Hyatt. We felt totally pampered the entire four nights we were there, and we heartily recommend this hotel to anyone going to Atlanta.