Value Score Poor Value
Good For Couples
I've stayed at a number of Microtels and have been pleased with them all. 10 minutes after making my reservation for late September I read the terrible review here on Virtual Tourist. Nearly cancelled & I'm very glad I didn't. Staff was pleasant & helpful & gave me a "quiet" room as requested. I looked out on thick trees & was away from traffic. Room was very clean & gratis breakfast plentiful. There was a good restaurant next door so I didn't have to brave night time Atlanta traffic. Hallway did smell stale & carpet was very worn but I didn't spend much time there. Sorry someone else had such an awful experience. For price, safety, convenience, cleanliness I heartily rec. it.
Avoid this Place
-dirty room (debri on bathroom floor)
- bath towels stained
- stained and unsightly hallway carpet
- TV remote didn't work
- noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room.
The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the charges on my charge card as there was nothing they could do since this is a franchise operation (charge card dispute failed as this was not within 50 miles of my home). Numerous follow up emails to Microtel Corporate offices went unanswered. Complaint with the BBB ignored by hotel resulting in an unacceptable BBB rating.
Unique Quality: none.
Directions: not really in Buckhead.
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