| Hotel Rating: |   | | Satisfaction: |    | | Reviews: 5 | Photos: 6 | | 371 Riverview Drive |
 | Jekyll Island Jekyll Island Club Hotel Reviews | 1 - 5 of 5 |  |
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 | Jekyll Island Club Hotel: Worst Experience Ever
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MY FIANCE AND I WERE PLANNING A LABOR DAY WEEKEND WEDDING, AND WE THOUGHT WE HAD FOUND THE PERFECT PLACE..... JEKYLL ISLAND, SO I SPENT ALL OF FEBUARY TALKING WITH THE STAFF OVER THE PHONE MAKING ARRANGEMENTS ETC, WE WERE SO EXCITED, SO WE FINALLY DROVE 5 HOURS TO VISIT THE ISLAND TO SEE IT IN PERSON, WHEN WE REACHED THE ISLAND , WE GOTY ANY THING BUT A WARM WELCOME, WE HAD MADE AN APPOINTMENT A MONTH IN ADVANCE TO DISCUSS MENUS, LOCATION, ETC, SO WE WENT TO THE FRONT DESK, THE CLERK ALERTED THE SALES MANAGER WE HAD ARRIVED, SHE DID NOT COME UPSTAIRS, WE HAD TO GO DOWN TO HER IN THE BASEMENT WHERE HER OFFICE WAS LOCATED, I HAD TO INTRODUCE MYSELF AND MY FIANCE, SHE LOOKED AT US AS IF WE HAD HORNS PROTRUDING FROM OUR FOREHEADS, SHE THEN DUMPED US OFF ON A VERY UNWILLING UNKEPT SALEPERSON, SHE DID GIVE US A TOUR,, WITHOUT UTTERING BARELY A WORD, SHE DID NOT ASK US ABOUT MENUS OR ANYTHING, SO I LEFT IN TEARS, I CALLED THE SALES MANAGER FROM OUTSIDE THE HOTEL AND TOLD HER TO CANCEL EVERYTHING, SHE ASKED NO QUESTIONS, JUST SAID OK, THATS IT, OLD WHITE MONEY IS ONLY WELCOME HERE, AND THEY LET YOU KNOW IT. Theme: Hotel
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| Jekyll Island Club Hotel: Best From Afar
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Everything you have heard and read about Jekyll Island Club Hotel is true. The grounds are beautiful and from a distance, the hotel and its structures are impressive. However, any tourist considering staying on Jekyll Island would be better off staying at one of the many hotels along Atlantic beach side of the island and taking a tour of the Historic District instead. My family and I were recent guests of the Club Hotel and I have never spent a more nightmarish weekend in my life.
My family (total party of 5) arrived on a Friday for a long weekend. Instantly we could tell, the hotel was best admired from afar – as it seemed it was only the 100 plus years of paint holding it all together. I love old restored buildings, but this hotel was not restored just old. Our room for the weekend was a suite in the main hotel structure, which was a massively large room with two double beds and queen size sleeper sofa. The bathroom was equally massive in size. However, as large as the room was the single closet was almost nonexistent and the quality of the fixtures, appliances, carpet, etc. was very old and worn. However, the room condition was not a concern; it was the lack of air conditioning for the entire weekend.
Although the A/C was working, it was painfully obvious that it was not sized to cool that size of room on a hot Georgia weekend. Moreover, all of the public areas of the hotel were kept at the same hot temperature. Only after repeated complaining and insisting on some sort of compensation, we were offered two tiny separate rooms with only a single double bed in each (and a view of the broken A/C units), which would have forced us to split up our family and still be a sleep space short. We stayed the room until Sunday for our children’s sake, however I would never wasted my money on Jekyll Island again.
On a positive note: The Grand Dining Room staff and service was outstanding as was the food. Although over priced, I would highly recommend dining there if ever trapped on the island.
The grounds and the Grand Dining Room
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