More about Four Seasons Resort Maui at Wailea
Paradise on earth
What can be said about the Four Seasons Maui... well truly there are not enough words to describe the complete paradise my husband and I found ourselves in upon our arrival. Not only is the hotel breathtaking, from the moment we pulled up we were greeted with smiles and both given beautiful leis. At check-in we were handed chilled towels and congratulated on our honeymoon. Throughout our entire stay, which was 8 days, we were made to feel as though we were the only ones in the hotel. Leaving the hotel was a treat for the mere enjoyment of being greeted upon our arrival with a "Welcome Home Mr. & Mrs. Paul!" Quite impressive, to be recognized in this way. The hotel grounds were simply beautiful, perhaps smaller than many larger Hotel chains yet we found the pool area to be very classy and less themeish, which was another reason why this hotel makes you feel like you are in heaven.
Although, we had read reviews beforehand to beware of the pool being to crowded or not being able to get a good chair, unless you were there by 7am, we found this to be untrue for us. We awoke each morning to a beautiful oceanview, went to breakfast and made it to the pool between 9 & 10 am and were always accommodated with a wonderful spot! The pool attendees where always so courteous and quite frankly the evian sprtitz', occasional chilled fruit and chilled towels that were brought over to you were a wonderful and refreshing touch. Especially, when other hotels don't give this type of attention. The restaurants at the hotel are of star quality and with amazing views. Ferrarro's, was absolutley the most romantic restaurant ever! We sat oceanside, while sipping on wine, listening to a violinist play Andre Bocilli in the background and the food- phenomenal!! We were impressed daily how happy all the staff was, and how there was always a smile or a greeting for us, no matter where we were in the hotel or what time. There service was top notch! Any wish would be granted, so long as you just asked. We continued are visit to Kaui & Oahu, and althoug we stayed at 5 star hotels there too, we found ourselves saying the remainder of the trip, "this is nice but it's just not the Four Seasons Maui!" - We look forward to returning there very soon!
My wife and I honeymooned at the Four Seasons Resort Maui from September 21-28, and we were enchanted. Having booked under the Romance Package, a nice convertible Ford Mustang was waiting for us on arrival.
We landed and were off driving to the hotel within 30 minutes. Upon arrival, we received beautiful fresh leis and were offered cool towelettes. We were escorted to our garden view room and found it spacious, comfortable, well-appointed, and well maintained with our monogramed robes in gift bags on the bed, fresh flowers on the desk along with fresh coconut and chocolate cookies. Moreover, it was quiet, the view was very nice (we could see the ocean, though not as well as in our partial ocean view room to which we were complimentarily upgraded 3 days into our stay), and at night we could hear the ocean waves breaking from our lanai. The romance package includes a number of activities meals that we had to schedule during our stay. The concierge desk helped enormously with that and sent us a nicely printed itinerary when we were done. They were also enormously helpful with helping us solve a digital camera battery problem, obtaining reservations for local and in-house restaurants, and advising us about interesting activities to do throughout the island. The staff was attentive and courteous, but not overbearing. The facilities were meticulously maintained with beautiful flowers, comfortable seating, and a decor very much in tune with the surroundings. We visited the Ritz-Carlton and strolled the grounds and both felt that we'd definitely made the right choice by going with the Four Seasons. The Ritz felt very european (not to mention windy) while the Four Seasons just feels hawaiian. Not to mention that the Four Seasons is located right on the beach while the Ritz is way up on an enromus hill far from the water.
I'd never had a massage before from a professional masseuse or been to a spa prior to our trip. The spa was very relaxing and I can see how it'd be hard to beat it. The workout facilities were great with modern well-kept equipment and outdoor aerobic equipment (EFX machines, treadmills, and stationary bikes each with individual tv's and complimentary bottles of cold water).
The water activities were great. The ocean was clear and snorkeling was complimentary for an hour a day. The pools are well designed and the pool areas very nice. Yes, they do offer to spritz you with Evian. They also come around and offer cool towlettes or popsicles. We spent a couple days just lounging by the pools.
We ate at all three restaurants while we were there. Ferarro's is incomparable for it's cuisine, staff, and atmosphere (right on the beachfront). The Pacific Grill has a wonderful breakfast buffet and it's dinners looked great though we didn't eat dinner there. We had dinner at Spago's the night before we left and it was excellent though I think it's fair to say that you can't beat Ferarro's for romance. We also had breakfast provided on our lanai one morning as part of the romance package. It's essentially all you can eat...truthfully we were able to eat food from that breakfast for three days. It was all delicious. We also had the most incredible picnic lunch of all time prepared and packed for us the day we did the Road to Hana.
I feel like I've gushed enough by now, having covered pretty much all of our trip. We absolutely loved our honeymoon and will definitely go back someday. Thanks so much to the Four Seasons Resort Maui for making our Honeymoon so memorable and consistently wonderful.
We stayed here on our honeymoon for 6 nights over August/September 2003. While I agree with the other review that the place was very busy with kids, we did enjoy ourseleves a great deal! The service is great and it was a classic Four Seasons experience. By August 31, the place cleared out as the kids and families returned to school which gave the place a much more romantic feel. We had two excellent meals at Ferraro's overlooking the ocean and it was very romantic. You may be thinking "Italian food in Hawaii...no way," but I was shocked at how good it was! The Spa is great but I would stay away from the Oceanside Massage towards the end of the day...too windy. The only downside to the whole place is that you literally have to be up by 7:00am to save chairs at the pool! Other properties have the same issue but at least the Four Seasons has a process by which the pool attendants will reserve your seats for upto 2-3 hours. The pool is also a bit of a scene with newleywed wives showing off their diamonds but if it bothers you, head to the beach which is great. Bottom line is, if you want to go to Maui than the Four Seasons is the best property on the island by far! If you want a smaller property than look at the Hotel Hana Maui in Hana. The other Four Seasons in Hawaii is suppossed to be great as well and it is smaller than the Maui property.
No ka oi - simply the best
Just came back from an absolutely perfect honeymoon at the Four Seasons. The rooms are large, impeccably clean, and service was absolutely wonderful both in the hotel itself and the restaurants (as opposed to, say, Grand Wailea next door where it took a good 20 minutes for the waiter to approach our table once we were seated during lunch).
We were there in September - maybe that's low season because we did not experience any of the crowds that some people complained about - the beach never had more than a dozen couples on it so we always had our pick of a spot and no lines anywhere. We're defintiely coming back there. Yes, it's expensive but not incredibly more so than the other top-tier hotels plus they don't nickel-and-dime you like so many other places in Hawaii (valet parking, snorkeling gear, pool/beach service, putting green, gym, computer center, tennis courts were all free). If you want to save some $$, take a mountainside room for $335..
Superb Honeymoon Spot
If you are looking for a great honeymoon spot - Maui 4S is the place.
We stayed at the Club level for 10 nights (Sep-Oct). If you have the extra dough, consider the Club level. Their services include continental breakfast, tea/pupus at 2 p.m., snacks, and dinner/deserts in the evening. During this time of year, the resort is very quiet.
Great services and spa. The SPA is a bit on the pricey side - but you are in Wailea beach and overall they do a very good and professional job. The resort is spotless and they are very good about leaving you alone to chill. Consider doing a few trips in Maui - of course the Road to Hana is a must (be prepared to drive all day) and snorkle at the fishbowl. We also took the Pony Express ride into the crater of Haleakala. Amazing views and a bit better than biking down the volcano.
On Friday afternoon's the Pacific Grill (one of the 4 restaurants) has a very famous seafood buffet. We decided to give it a try, and were very dissapointed. You have been warned. Ferraro's has a wonderful setting for a romatinc evening by the beach. We also recommend Mama's Fish House and Nick's (at the Fairmont Kea Lani). Very good service and outstanding seafood in both places. In short, if you want to relax, be pampered, and have the flexibility to explore and be adventurous, Maui 4S will deliver. Cheers!
Maui's Finest Resort
Wow! Where do I start? My husband and I traveled to Maui in 2000 and stayed at the Grand Wailea, next door to the Four Seasons. Overall, we were very satisfied with the GW, but decided to try something new and different for our trip this year. After reading Travel & Leisure magazine and discovering they awarded the Four Seasons as tops in customer service for resorts in Maui, we decided to give it a go. I can honestly say the FS earned that award 10 times over. We stayed 6 nights, opting for their "Mountainside Package", which provided daily buffet breakfast for two, a rental car, and a mountain view room. Since we spent 90% of our time at the pool, we weren't fazed by the mountain view room. The ocean view rooms were significantly higher priced, and in our opinion, didn't warrant the premium. The breakfast buffet was quite impressive compared to the GW, offering custom made omelettes, and a large selection of other goodies. The room was immaculate, the grounds were beautiful, and the service was impeccable. We also liked the "first-come, first-served" poolside cabanas. They don't charge you for their daily use, unlike the GW, which charges an exorbitant fee for their rental. And while we are talking about poolside amenities, where else will you be served fresh fruit and ice water, and get spritzed periodically with Evian water (don't forget the chilled towels)? Talk about indulgent! Living up to its heritage, the food at Spago was as delicious as always. The service, however, was horrendous. In all fairness, I think we were stuck with a bad apple, as the other servers appeared to be very attentive and helpful. Overall, we were delighted to stay at the Four Seasons, and hope to return soon.
It's all true...
Location-A+ Property-A+ Amenities-A Staff-A+ Food-B+ (a little overpriced) Room-A Bathroom-A+ Beach-A+ Extra Credit- No "nickel and diming", unbelievably helpful staff, design of property/flow is exceptional, etc. The "nickel and diming" is important. When you've experienced it, it's a real turn off. At the 4S, no charge for "fees", no charge for cabanas, one hour free snorkel equipment per day, no charge for a cooler to go sightseeing, etc., etc. A++
Maui 4S - lives the Aloha Spirit
Spent 5 nights here for the first half of our honeymoon. Was paradise.
The staff was super friendly, non-intrusive yet attentive. Try the beach-side massage for two - all you can hear are the waves - just make sure you go at the end of the day. Beautiful grounds, 5 star food, great beach. Snorkeled with 6 sea turtles one afternoon. The whole pool-side cabana thing is a little whacky - people wake up at 5am to throw their book on a lounge chair to save it. We lounged on the beach all the time so that didn't bother us. They upgraded us from a garden view to a partial ocean view when we got there. One guide book said it best - you can feel the tension falling off your bones from the minute you walk in there.
Just about perfect!
We were really hyped on this hotel before we went, so we weren't sure it could live up to its reputation--but it did! We spent 7 wonderful honeymoon nights at the Four Seasons and I can't say enough about the service. We had a bottle of champagne waiting for us on arrival. The staff was very friendly and very accommodating, the buffet breakfast was wonderful and the two other restaurants were very impressive as well. We loved yoga on the beach and the open-air workout rooms (we've never exercised so much on vacation!) and found the concierge desk very helpful. The beach is beautifully kept, as is the pool area. And our room was very lovely. Our one complaint is that our mountainside room faced the back of the resort, so our terrace was over the parking lot and very close to the road, which meant some traffic noise that we'd have liked to avoid. But it turned out they were doing construction on the garden rooms, so it worked out just fine. (What's a little traffic compared with drilling?) All in all, a fabulous experience and if we ever decided to splurge on Hawaii again--and we hope to!--we would definitely stay at the FS again.
Top Notch In Every Single Way-Flawless
Stayed on the concierge level for our HM. Service was over the top unreal. The most pampering we have ever been treated to. The first week of our HM we stayed at the Princeville in Kauai which was a beautiful hotel, with great service also, but there is more sunshine in Maui. The frozen grapes by the pool, the evian mist spraydowns, the attention to every detail was unsurpassed at The Four Seasons. Out of the 40 or so resorts that I've stayed in my life this was the best.